Stadium name: Wembley Stadium

Host City: London

Address: London HA9 0WS

Club website:

Download the CAFE Disabled Spectators Guide for Wembley Stadium

Covid-19 health and safety measures

Spectators entering England from outside the UK or Ireland (or other parts of the Common Travel Area), you need to:

  • Have a negative test in the three days (72 hours) prior to arrival
  • Complete a Passenger Locator Form. Border Force are currently checking all arrivals to ensure completion of the Passenger Locator Form and proof of required test bookings.
  • Comply with other restrictions, depending on the country you are coming from (or have been in within the previous 10 days)

Please refer to the UK Government website for full details of the requirements expected of travellers to England.

Currently, England is at Step 3 of its Roadmap Out of Lockdown. This means there are also domestic restrictions in place, including the requirement to wear a face-covering in public indoor premises. Individuals are also not allowed to gather indoors in groups of more than six people. These restrictions will be in place until at least 21 June.

Please find the full list of restrictions on the Government website.

All spectators aged 11 and over will only be allowed to enter Wembley if they present proof of being low-risk to transmitting Covid-19:

For UK based fans:

  • You need to show proof of a negative Lateral Flow Test (LFT). The test needs to be taken within 48 hours of the time stadium gates open (meaning three hours before match kick-off). Proof of a negative result can be shown on your mobile device or a printed copy of your email results at the stadium.
  • Or proof of full vaccination - both doses received a minimum of 14 days prior to the match (demonstrated via the NHS App or via the Scottish or Welsh vaccination record services).

For International based fans:

  • You need to show proof of a negative Lateral Flow Test (LFT). The test needs to be taken within 48 hours of the time stadium gates open (meaning three hours before match kick-off). Proof of a negative result can be shown on your mobile device or a printed copy of your email results at the stadium. 
  • Please note - Any other test results, e.g. a PCR test result from a private company, will not be accepted and entry to the stadium will be denied.

UK residents (England, Scotland, Wales and Northern Ireland) can order Lateral Flow Tests for home delivery online.

Alternatively, spectators can go to an Asymptomatic Test Site (ATS) for your test. Details of your nearest ATS can be found on the NHS website. 

London based ATS are available. 

Due to the current Covid-19 pandemic, all persons attending UEFA EURO 2020 matches in Budapest shall be required to comply with health and safety measures in place during their time at the Puskás Arena. The policies to be implemented include:

  • Maintain a social distance of 1.5m, wherever possible, while in the stadium
  • Spectators must, at all times, wear a face mask covering their mouth and nose when within the stadium perimeter. UEFA recommends fans to take some spare masks with them
  • Spectators must ensure good hand hygiene by washing and disinfecting their hands whenever possible and make use of sanitiser stations located throughout the stadium.
  • Spectators must not occupy any other seat (including wheelchair user space, easy access seat or companion seat) other than the seats allocated as per information on the match ticket.
  • Spectators must avoid shaking hands, hugs, high-fives and any close contact with other spectators.
  • Cough and sneeze into a tissue or into the crook of your arm, and dispose of any tissues in appropriate bins
  • Wherever possible, spectators must stay seated in their seat, including during half time, and limit their movements to and from their seat. If a spectator does need to leave their seat, they must always follow the signs indicating which direction to go.
  • Spectators should eat and drink when at their seat, not in concourse areas
  • Follow all further health and safety instructions given from stewards and matchday official staff
  • Follow all directional signage, one-way and queuing systems in place at the stadium.

Please refer to UEFA’s Supporters Code of Conduct for UEFA EURO 2020 for further information on stadium health and safety regulations. This document is available in English only.

Matches at Wembley Stadium

Sunday 13 June 2021 – Group D: England vs Croatia (14:00, local time)
Friday 18 June 2021 – Group D: England vs Scotland (20:00, local time)
Tuesday 22 June 2021 – Group D: Czech Republic vs England (20:00, local time)
Saturday 26 June 2021 – R16: Italy v Austria (20:00, local time)
Tuesday 29 June 2021 – R16: England v Germany (17:00, local time)
Tuesday 6 July 2021 – SF1: Spain v Italy (20:00, local time)
Wednesday 7 July 2021 – SF2: England v Denmark (20:00, local time)
Sunday 11 July 2021 – Final: Italy v England (20:00, local time)

Getting to London

Air: There are six international airports covering the London area, all are served by regional flights from the UK as well as international flights from cities across Europe including Dublin, Paris, Berlin, Munich Amsterdam, Moscow, Warsaw, Lisbon, Stockholm, Istanbul, Barcelona and Madrid.

All six airports are accessible for disabled passengers and offer accessible rail links into central London from their own train stations.

Further information on the airports can be found below:

London City

London Gatwick

London Heathrow

London Luton

London Stansted 

London Southend

Train: There are eight major mainline stations serving London. All operate services from various stations across England, Scotland and Wales.

Step-free access and services are available at all these stations. 

Further information on the stations, their accessible services and how assistance can be pre-booked is provided on the links below:-

London Fenchurch Street

London Liverpool Street

London Bridge

London Euston

London King's Cross

London St Pancras International

London Victoria

London Paddington

Getting to the stadium

Train: The nearest accessible train station to Wembley is Wembley Stadium Station which is served by trains from Marylebone station on the Chiltern Line. From here, it's an approximate 10 minute walk to the stadium.

Wembley Central station is also an accessible station, which is served by London Overground services from London Euston and Watford Junction is located approximately a 20 minute walk away from the stadium. London Overground operates a Turn Up and Go policy for disabled passengers meaning assistance does not need to be pre-booked. Disabled passenger should arrive 10 - 15 minutes in advance of the departure time and speak to station staff who will arrange assistance.

Tube: The nearest step-free tube station is Wembley Park, which is approximately a 10 minute walk away from the stadium. Wembley Park is served by the Metropolitan Line and the Jubilee Line. There are a number of accessible stations on both of these lines.

The Bakerloo line also calls at Wembley Central. There is step-free access to the platforms but not with boarding the tubes. Assistance can be requested from station staff. London Underground operates a Turn Up and Go policy, meaning assistance does not need to be pre-booked. Disabled passenger should arrive 10 - 15 minutes in advance of the departure time and speak to station staff who will arrange assistance.

Bus: The main bus routes to the stadium from across London are 18, 83, 92, 182, 206, 223, 224, 297 and 483. There are a number of bus stops located within a 10 minute walk to the stadium. 

Taxi: All Hackney (black) taxis are wheelchair accessible and easily hired by flagging them on the street if they have the orange for hire light lit. 

Uber operates in London and it is possible to order accessible vehicles from their app.

Accessible parking and drop-off/pick-up points

Accessible car parking is only available to disabled spectators with a valid matchday ticket and parking pass.

The accessible car parking areas are located at Red Parking zone. All UEFA parking passes have now been allocated.

There is no official drop-off point at the stadium. However, depending on time of arrival, it may be possible for disabled spectators to be dropped off near to the car park at Wembley Park station on Brook Avenue. 

From here, disabled spectators will be able to take an accessible shuttle service from the car park to close to the stadium on Engineers Way.

Entering the stadium

Accessible entrance points are available at all entrance gates. Accessible entrances are indicated by the internationally recognised sign for disability placed above the entrance point.

Lifts to the podium level are located close to the main reception entrance. Matchday volunteers and signage are available to help direct spectators to the newly installed lifts.

UEFA will implement a ‘No Tobacco’ policy at UEFA EURO 2020. The rule will apply to all stadium users, including VIPs, in all areas of the stadium.

Only bags measuring up to a maximum of 210 mm x 297 mm x 210 mm can be brought into the stadium after security checks.

There are two bag deposits around the stadium, one next to the Yellow Car Park and another on South Way.

A fee of £10 per item applies

Spectator viewing areas

Wheelchair User spaces:  

Located across levels 1, and 2 for general allocation ticket holders. All wheelchair user spaces have adjacent companion seating.

Spaces are sheltered and are located close to accessible toilets and concessions.

Easy Access seating spaces:

Spaces are located across levels 1 and 2 for general allocation ticket holders. All easy access seating have adjacent companion seating.

Spaces are sheltered and are located close to accessible toilets and concessions.

Other areas:

There are wheelchair user spaces and easy access seating in across level 2 in hospitality. Accessible spaces in hospitality have adjacent companion seating and are located close to accessible toilets.

Accessible concessions

Low-level serving counters and priority lanes are available at all food and drink kiosks inside the stadium and are clearly signposted with the internationally recognised symbol for disability.

Assistive hearing devices (hearing loops) are available at all food and drink concessions.

Portable payment card readers are available to allow for disabled spectators to make payments independently.

Hospitality lounges have sufficient space for wheelchair users to circulate. A mix of high and low tables are available in the hospitality lounges. CAFE was not aware of any low-level serving counters at the bars with the hospitality areas.

Accessible toilets

There are a total of 147 accessible unisex toilets across all areas of the stadium. 

The accessible toilets offer a mix of left and right hand transfer and are spacious

All of the accessible toilets are located close to accessible viewing areas.

The accessible toilets are indicated by signage using the internationally recognised symbol for disability, which is placed at an adequate height so it is visible in crowded concourses. 

Access to the toilets are by a RADAR Key. If supporters do not have their own RADAR, stewards will be located close to accessible toilets to be able to open toilets. 

There is one ambulant disabled cubicle installed in most of the toilet blocks.

There are two Changing Places toilets available within the stadium. One on level 1 and the other on level 5. Both are accessed via a RADAR Key.

Accessible toilets within the hospitality areas are similar to the accessible toilets in the general allocation areas of the stadium.

Accessible services

Assistive hearing devices (hearing loops) are available at customer-facing points.

Guide and assistance dogs are permitted into the stadium.

There are two assistance dog relieving stations (next to turnstiles B & M) located on the east and west external public concourse.

A wheelchair loan service is in place to help take supporters with reduced mobility to their entrance gate. Spectators who need to use this service should go to either of the Spectator Information Points at Gates G and H to request this service or speak with any volunteer on the stadium approach.

Accessible toilets are also available outside the stadium in Arena Square and Market Square.

Audio-descriptive commentary (ADC)

An audio descriptive commentary (ADC) service will be provided in English. This inclusive service will enable listeners to enjoy the commentary from any seat in the ground.

To receive ADC disabled spectators are advised to bring your own personal radio or FM radio compatible mobile device (Please note: a number of smart phones including iPhones and Google Pixel phones may not currently FM radio compatible).

Additional headsets will be available for any disabled spectators who wish to use the ADC service and may have forgotten to bring their headphones or device with them.

The headsets will be available for collection on a first come, first served basis from

Level 1 

- Info booth at block 108

- Info booth at block 137

- Info booth at Gate G

- Info booth at Gate F

Level 2

- Member Services Booth at Block 242

- Member Services Booth at Block 212

Level 5

- Info booth at block 514

- Info booth at block 539

ADC Frequencies:

88.3  for English

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos


Last Updated: 09/07/2021

The above information comes from a CAFE stadia report.

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].