Villa Park Stadium name: Villa Park Club: Aston Villa Address: Birmingham B6 6HE Club website: https://www.avfc.co.uk/ Disability Access Officer (DAO) details DAO name: Matt Norris Phone number: +44(0)3333231874 Email: [email protected] Disabled Supporters Association (DSA) details DSA name: AVDSA and AVIDs Phone number: For AVDSA: 07981895332 For AVIDs: 01527894756 Email: For AVDSA: [email protected] For AVIDs: [email protected] Website: ---------- Getting to the stadium Train: National Rail have published links to the nearest stations to sporting venues including Aston Villa. Click here for more information. Bus: ---------- Air: ---------- Metro/Tram: ---------- Taxi: ---------- The club offers accessible away travel for fans. Personal Assistants are charged. Accessible parking and drop-off/pick-up points There are 160 accessible parking spaces for Home Supporters. They are situated on Holte End on site/ Villa Village on site, Yew Tree School and Majestic. 50 places available for away Supporters situated on the Away Coach Car Park Witton Lane (All subject to availability). The area around the ground is hilly with ramps and lifts operating in the stadium. Drop off and Lift passes are available for home and away supporters. Parking and Lift passes are bookable by calling Sheila Maybury on 0121 326 1518 or Consumer Sales 0333 323 1874 with at least 7 days’ notice. Ticketing For information on accessible tickets, please contact Matt Norris, Disability Access Officer (DAO). Entering the stadium ---------- Stadium map ---------- Spectator viewing areas Wheelchair User spaces: 87. Home supporters have 79 spaces for wheelchair users available to them. 8 spaces for wheelchair users can be found in the home section for away supporters. Spaces can be found on an elevated mid tier position for both home and away supporters (the length of the Trinity Road Stand). The area allows all personal assistants to sit alongside with all positions fully covered. Easy Access seating spaces: Places for ambulant disabled supporters can be found in a dedicated area in the home end, or alternatively the club will accommodate individual requests on application. Other areas: ---------- Accessible concessions There are low level serving counters in the club shop. The refreshment facilities have been adapted for both wheelchair users and ambulant disabled fans with full access to all catering outlets. Steward assistance is available if requested.There are low level serving counters at food/drink outlets. Accessible toilets There are 7, located within the stands. These all have RADAR locks and keys are available from stewards. Accessible services Audio-descriptive radio commentary is available via headsets. Headsets are provided free of charge - there are 20+ headsets for both home and away supporters. Aston Villa do provide facilities for assistance dogs (dog relieving areas). The club also has hearing loops available for deaf or hard of hearing supporters. Aston Villa do have spaces in hospitality and VIP areas for wheelchair users. Useful publications and policies For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here. Stadium photos ---------- Last Updated: June 2019 The above information was provided by the club to Level Playing Field (LPF), and has not been verified by CAFE or LPF. Fans comments If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer. Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services. If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here. For further information, please contact CAFE at [email protected].