Stadium name: Turf Moor

Club: Burnley 

Address: 52-56 Harry Potts Way, Burnley BB10 4BX

Club website: https://www.burnleyfootballclub.com/


Disability Access Officer (DAO) details

DAO name: Doug Metcalfe 

Phone number: 01282446800

Email: [email protected] 


Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: [email protected] 

Website: ----------


Getting to the stadium

Train: National Rail have published links to the nearest stations to sporting venues including Burnley. Click here for more information

The nearest station is Burnley Manchester Road, which is approximately a 15-minute walk from Turf Moor. From the station, exit and continue down Centenary Way. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which becomes Harry Potts Way. The ground is on your left-hand side.

Burnley Central train station is approximately a 20-minute walk. From the station follow signs for the town centre and then head left towards the ‘Gala’ Bingo Hall. From here, walk down Yorkshire Street, which becomes Harry Potts way. The ground is on your left-hand side. 

Bus: The Bus Station is situated relatively close to the ground, approximately a 5-minute walk just off Centenary Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the subway and then head under the aquaduct onto Yorkshire Street and follow the instructions from above.

Air: ----------

Metro/Tram: ----------

Taxi: ----------


Accessible parking and drop-off/pick-up points

There is a club car park with 7 accessible parking spaces for home supporters available. Reserved with traffic liaison person. Drop off facilities are not available.


Ticketing

For ticketing information, email [email protected] or tel. 08448071882. 


Entering the stadium

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Stadium map

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Spectator viewing areas

Wheelchair User spaces: 42. 

Easy Access seating spaces: ----------

Other areas: ----------


Accessible concessions

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Accessible toilets

Both home and away fans can use accessible toilets inside the stadium.


Accessible services

The club provide a match commentary service that is part of the 'Clarets Player' subscription. It streams to people who are not at Turf Moor as well as those who choose to listen within the ground. There is no delay in the service. All disabled supporters are entitled to complimentary hearing devices to enable them to listen to full match commentary. The commentary radio can also be purchased from the Clarets Store.

Facilities for assistance dogs are available, please contact Doug Metcalf or Cliff Edens on 01282 446800 prior to the match to arrange. The concourses do not have rest areas included.

The club does not have a hearing loop.

Catering kiosks in the home and away sections do have low level serving counters and are fully accessible. Disabled help stewards can provide assistance with help in and out of the ground, and kiosk staff will assist with the purchase of refreshments.


Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.


Stadium photos

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Last Updated: July 2019

The above information was provided by the club to Level Playing Field (LPF) and has not been verified by CAFE or LPF. 


Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].