Seville

Stadium name: Stadium La Cartuja Sevilla

Host city: Seville

Address: Isla de la Cartuja, 41092, Sevilla

 

Covid-19 health and safety measures 

All passengers, aged 12 and over, travelling to Spain from a risk country must provide proof of a negative Covid-19 test or show confirmation of having received a full dose of a Covid-19 vaccination.

All travellers to Spain, regardless of age, must also complete a health check form. Please refer to the Spain Travel Health website for more information.

To enter the stadium, all spectators, regardless of nationality, must download the RADAR Covid App (Download iOS / Android) and ensure it is activated on matchday. All spectators, aged 6  and over, must also collect and wear a wristband. Wristbands will be given to fans who present:

• Either a negative COVID-19 PCR test result, not older than 72 hours by the time of kick-off.
• Or a negative rapid antigen test result, not older than 24 hours by the time of kick-off

To collect a wristband, spectators must go to one of the following locations with the negative test results, proof of ID and match tickets:

• Puerta de Jerez
• Alameda de Hércules
• Area of El Cachorro Centro de Salud
• Stadium La Cartuja Sevilla (north)
• Stadium La Cartuja Sevilla (south)
• Santa Justa train station
• Sevilla Airport

Due to the current Covid-19 pandemic, all persons attending UEFA EURO 2020 matches in Seville shall be required to comply with health and safety measures in place during their time at the Stadium La Caruja Sevilla. The policies to be implemented include:

• Maintain a social distance of 1.5m, wherever possible, while in the stadium
• Spectators must, at all times, wear a face mask covering their mouth and nose when within the stadium perimeter. UEFA recommends fans to take some spare masks with them
• Spectators must ensure good hand hygiene by washing and disinfecting their hands whenever possible and make use of sanitiser stations located throughout the stadium
• Spectators must not occupy any other seat (including wheelchair user space, easy access seat or companion seat) other than the seats allocated as per information on the match ticket
• Spectators must avoid shaking hands, hugs, high-fives and any close contact with other spectators
• Cough and sneeze into a tissue or into the crook of your arm, and dispose of any tissues in appropriate bins
• Wherever possible, spectators must stay seated in their seat, including during half-time, and limit their movements to and from their seat. If a spectator does need to leave their seat, they must always follow the signs indicating which direction to go
• Spectators should eat and drink when at their seat, not in concourse areas
• Follow all further health and safety instructions given from stewards and matchday official staff
• Follow all directional signage, one-way and queuing systems in place at the stadium.

Please refer to UEFA’s Supporters Code of Conduct for UEFA EURO 2020 for further information on stadium health and safety regulations. This document is available in English only. 

Matches at the stadium

Monday 14 June - Group E: Spain vs Sweden (21:00, local time)

Saturday 19 June - Group E: Spain vs Poland (21:00, local time)

Wednesday 23 June- Group E: Slovakia v Spain (18:00, local time)

Sunday 27 June - R16: 1B vs 3A/D/E/F (21:00, local time)

Getting to Seville 

Air: San Pablo Seville Airport is located around 10 km from the city centre and around 15km from the Stadium La Cartuja Sevilla. It is served by international flights from cities across Paris, Madrid, Lisbon, Geneva and London.

The airport is accessible for disabled passengers with lifts, ramps and accessible toilets throughout.

Please contact the airport directly for further information on the services and facilities available for disabled passengers via email at [email protected] or by calling on +34 913 211 000.

Getting to the stadium

Public transport:

All buses in Seville are accessible for wheelchair users. Buses have low-level floors with automatic ramps to aid with boarding and alighting and a designated space for one wheelchair user. Wheelchair users use the middle door to board and alight. Audio and visual "next stop" announcements are also provided.

Road closures will come into force around four hours before kick-off and may affect where buses can stop on matchdays.

All trams in Seville are accessible for wheelchair users with ramped access to stops and level boarding. There are designated spaces for wheelchair users and audio and visual "next stop" announcements. 

The main train station in the city, Sevilla Santa Justa is accessible. The nearest station to Stadium La Cartuja Sevilla is Estadio Olimpico. This station is also accessible for disabled passengers.

Assistance with boarding and alighting should be pre-booked in advance by emailing Assistance Services Spain at oca.accesibilidad@re​​nfe.es​​ or calling +34 912 140 505.

The recommended ways for disabled spectators to reach the Stadium La Cartuja Sevilla are:

For ticket holders on the north side of the stadium (entrances A and B), a shuttle bus service will run from three hours before kick-off until two hours after the full-time whistle. The service will run from Avenida de Roma every six minutes to the north side drop-off point. CAFE understands vehicles on this service will be accessible for disabled spectators. The stadium is less than a five-minute walk via a dedicated walking route from the shuttle point drop-off point.

South side ticket holders (entrances C and D) can take bus C1 or C2 from the city centre to Juan Bautista Muñoz (Estadio Olimpico). The stadium is approximately a ten-minute walk via Zona Isla de la Cartuja Street.

Disabled spectators can also take train line C2 from Sevilla Santa Justa to Estadio Olimpico. Entrances C and D are approximately a 10-minute walk away via Zona Isla de la Cartuja Street from the station.

Accessible parking and drop-off/pick-up points

Accessible car parking is only available to disabled spectators with a valid matchday ticket and parking pass.

Accessible parking is located in P1A.

Drop-off points TBC

Entering the stadium

The accessible entrance point for all accessibility ticket holders are located at gates xx

UEFA will implement a ‘No Tobacco’ policy at UEFA EURO 2020. The rule will apply to all stadium users, including VIPs, in all areas of the stadium

Only bags measuring up to a maximum of 210 mm x 297 mm x 210 mm can be brought into the stadium after security checks.

There are a number of bag deposit lockers located close to the information points.

Security checks will be made at all entrances. Disabled spectators and their companions are advised to have their tickets and valid ID ready for inspection and to follow the guidance of security personnel.

Medical equipment will be allowed into the stadium. Disabled spectators are advised to bring medical proof of requirement (i.e. prescription, doctors note etc.) with them on matchdays should they be requested to show evidence of use by stadium staff. 

Alternatively, disabled spectators can contact the UEFA Customer Services Team, who can offer guidance on obtaining exemption for bringing medical items into the stadium.

 

Stadium map

 TBC

 

Accessible toilets

Stadium La Cartuja Sevilla has 35 accessible toilets, which are across level 0. They are all in easy reach from the accessible viewing areas. Accessible toilets are not unisex; they are located in the male or female toilet blocks.

There is are no ambulant disabled cubicle in toilet blocks throughout the stadium.

There are no Changing Places** toilet facilities available in the stadium.

**A Changing Places toilet offers a larger space with specialised lifting equipment that supports disabled people with complex and multiple needs, often requiring the help of up to two assistants.

Accessible services and facilities

There are a number of refreshment concessions are located near to accessible viewing areas. However, there are no low-level counters available or priority lanes available.

Payment of refreshments and merchandise brought at the stadium is via cash or contactless bank, or credit card.

In case of emergency, disabled spectators located on level 0 can directly exit the stadium onto the podium level.

Disabled spectators located in other levels of the stadium and in VIP and hospitality areas who are unable to exit the stadium without the use of lifts should make their way to the lift lobby, where stewards will assist in exiting the venue.

Audio-descriptive commentary (ADC)

An audio descriptive commentary (ADC) service will be provided in two languages (English and Spanish). This inclusive service will enable listeners to enjoy the commentary from any seat in the ground.

For an audio descriptive commentary in English or Spanish, disabled spectators are advised to bring their own personal radio or FM radio compatible mobile device (Please note: a number of smart phones, including iPhones and Google Pixel phones may not currently FM radio compatible).

Additional headsets will be available for any disabled spectators who wish to use the ADC service and may have forgotten to bring their headphones or device with them.

The headsets will be available for collection on a first-come, first-served basis - location to be confirmed.

ADC Frequencies:

92 .7MHz for Spanish

106.5MHz for English

 

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages.

Stadium photos

Last Updated: 10/06/2021

The above information was provided by UEFA and from a CAFE Access Appraisal online site visit.

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation feedback form.

Alternative language versions and formats are available upon request.

For further information, please contact CAFE at info@cafefootball