Stadium name: Stade Pierre-Mauroy

Club: Lille OSC

Address: 261 Boulevard de Tournai, 59650 Villeneuve d’Ascq

Club website: https://www.losc.fr/

Disability Access Officer (DAO) details

DAO name: ----------

Phone number: ----------

Email: ----------

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: Lille has two main railway stations, Lille-Flandres and Lille-Europe. Both offers connections to numerous French cities as well as abroad.

TGV and intercity trains in France have two wheelchair spaces. For more information and to book a space, click here.

To check whether your departure and arrival stations are accessible, contact Accès Plus by tel. +33(0)890640650, email [email protected] or by visiting www.voyages-sncf.com/services/acces-plus. If you require assistance, you must book this at least 24 hours before depature and arrive at the Accès Plus office 45 minutes before departure.

Bus: A shuttle bus connects the airport to Lille-Flandres Station in 20 minutes.

Air: The nearest airport is Lille-Lesquin Airport. It is 10km from the stadium.

Travel assistance for disabled passengers must be booked at least 48 hours before departure via the relevant airline or travel agent. For more information on airport assistance, click here.

The airport has wide automatic doors, and accessible toilets and lifts.

Metro/Tram: Lille's metro network is accessible.

To get to the stadium, take either Line 1 to Cité Scientifique or 4 Cantons, or line 2 to Les Près, then a free shuttle bus to the stadium. 

All tramway lines are accessible.

Taxi: ----------

Accessible parking and drop-off/pick-up points

There are 2 parking zones for disabled fans in front of the South stand, zones A1 and A2. 

A1 has 10 accessible parking spaces in underground and outside parking. Undergound parking has direct access to the stadium, but has a vehicle height restriction of 1.9m.

A2 has 60 accessible parking spaces.

Ticketing

For more information, contact the club directly or visit their website.

The four ticketing offices located around the stadium each have a low-level counter.

Entering the stadium

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Stadium map

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Accessible concessions

All concessions inside the stadium have low-level counters but those outside the stadium do not.

Accessible toilets

All male and female toilet blocks have 1 accessible toilet. There are alternative left and right hand transfers across these blocks.

Spectator viewing areas

Wheelchair User spaces: 497, with adjacent companion seats. 

284 of the spaces are on Level 0 with poor sightlines.

The other 213 spaces are on Level 2 but these are often not used by the venue. Sightlines are obstructed when fans in the row in front stand.

Easy Access seating spaces: The stadium has reported that there are 60 easy-access seats. 

Other areas: ----------

Accessible services

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Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos               

 

Stade Piere-Mauroy                                                           Tactile wayfinding outside stadium        

 

Accessible ticketing office                                                 View of pitch from wheelchair user spaces Level 0

 

Wheelchair user spaces Level 0                                      Accessible toilet Level 0

Concession Level 0

Last Updated: 10/02/2015

The above information comes from a CAFE stadia report. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].