Stade de France Stadium name: Stade de France Club: French National Team Address: ZAC du Cornillon Nord, 93216 Saint-Denis Club website: https://www.stadefrance.com/fr Disability Access Officer (DAO) details DAO name: ---------- Phone number: ---------- Email: ---------- Disabled Supporters Association (DSA) details DSA name: ---------- Phone number: ---------- Email: ---------- Website: ---------- Getting to the stadium Train: Saint-Denis is accessible via public transport from railway stations in Paris. For disabled fans travelling straight to Saint Denis from other French cities, such as Lyon and Marseille, the most convenient station for Saint Denis is Charles de Gaulle. TGV and intercity trains in France have two wheelchair spaces. For more information, click here. To check whether your departure and arrival stations are accessible, contact Accès Plus (tel. +33(0)890640650, email [email protected] or visit www.voyages-sncf.com/services/acces-plus). From Gare du Nord or Charles de Gaulle airport, take RER B to La Plaine- Stade de France, which is 10 minutes walk from the stadium. The route from the station to the stadium is flat. From Orly Airport, take the Orlyvaal to Antony, then RER B to La Plaine - Stade de France. From the Gare de Lyon, the stadium is directly accessible via RER D to Stade de France - Saint-Denis. Wheelchair users wishing to take RER should reserve a ramp the day bfore travelling at the latest (tel. +33(0)970824142 or email [email protected]). Bus: Lines 139, 153, 173, 255 and 350 stop at the Stade de France. Buses have ramps and can accomodate one wheelchair user. Air: The main airport is Charles de Gaulle (Roissy) airport. Travel assistance for disabled passengers must be booked at least 48 hours before departure via the relevant airline or travel agent. The airport has accessible toilets and lifts, and parking spaces for disabled passengers. Telephones and ATM machines in the terminals are accessible to wheelchair users, and induction loops are installed in public areas. For more information, click here. Metro/Tram: ---------- Taxi: ---------- Accessible parking and drop-off/pick-up points There are 4 general public parking zones and 1 zone (P1) for VIPs/officials. P1 has 32 accesible parking spaces underground. Maximum vehicle height is 2.1m. P2 has 36 accessible parking spaces. P3 has 28 accessible parking spaces underground. P4 has 120 accessible parking spaces. According to the stadium's website, fans with accessible parking badges can request a free space (subject to availability) and should email [email protected]. Ticketing The club provides a complimentary Personal Assistant ticket for disabled fans with proof of disability. For more information, contact the club directly or visit their website. Entering the stadium ---------- Stadium map ---------- Spectator viewing areas Wheelchair User spaces: 550. 231 are located on the upper tier, behind a grid, with no companion seats and separated from the rest of the public. They are only used by the venue when all other wheelchair user spaces are full. Level 1 has 20 spaces, with 30 companion seats behind. Sightlines are good. Plugs can be brought up to the floor of the stands so wheelchair users can charge electric chairs. In the middle tier, there are 10 spaces in the West stand and 12 in the East stand. Companion seating is in front. Easy Access seating spaces: ----------- Other areas: ---------- Accessible concessions All refreshment kiosks are accessible. Accessible toilets There are accessible toilets on all levels. Accessible services A matchday wheelchair loan service is available to assist fans with limited mobility in getting to their seats. This does not need prior reservation. Storage space is available for disabled fans to leave scooters/wheelchairs. There is a designated area for assistance/guide dogs if they do not want to go into the stands. However, there are no dog relief areas. An induction loop for deaf and hard of hearing fans is reportedly available across the stadium bowl. Useful publications and policies For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here. Stadium photos Accessible entrance Level 1 wheelchair user spaces and companion seating behind Sightlines from Level 1 wheelchair user spaces Middle tier wheelchair user spaces Sightlines from middle tier wheelchair user Accessible kiosk with tactile pavingspaces Last Updated: 11/02/2015 The above information comes from the CAFE stadia report. Fans comments If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer. Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services. If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here. For further information, please contact CAFE at [email protected].