Stadium name: St. Jakob Park

Club: FC Basel

Address: St. Jakobs-Strasse 395, 4052 Basel, Switzerland

Club website: www.fcb.ch

Disability Access Officer (DAO) details

DAO name: ----------

Phone number: ----------

Email: ----------

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: There is a train shuttle service between the main Basel train station and St Jakob station. St Jakob station is next to the C1 entrance of the stadium. From the station, there is a lift (with capacity for one wheelchair user at a time) directly to C1 entrance. 

Bus: There are several buses that stop outside the stadium.

Air: ----------

Metro/Tram: Tram 14 stops just outside the VIP main entrance, but the tram is not accessible. 

Taxi: ----------

Accessible parking and drop-off/pick-up points

There is underground parking available in the supermarket next to the stadium. Parking spaces can only be accessed during the shopping centre’s opening hours. The maximum vehicle height is 1.9m. There is a lift from the underground parking area to the seating in Section B. 

Ticketing

Disabled fans can purchase tickets via the club's online ticketing portal, https://ticketing.fcb.ch, via email at [email protected] or at the St. Jakob-Park club shop, BaZ, on Aeschenplatz and the Fanshop Markus Vogel in Küchengasse. 

Companion tickets are not compliementary but the total price for one disabled fan and their companion is similar to the price of one standard seat. 

Entering the stadium

----------

Stadium map

----------

Spectator viewing areas

Wheelchair User spaces: 90. 

Located along section C1 to C6. 

10 of these spaces are reserved for away fans. 

Easy Access seating spaces: ----------

Other areas: ----------

Accessible concessions

A restaurant, located by section A, has two low-level (drop) counters.

Concessions are mostly inaccessible, but are close to accessible viewing areas.

The club shop and its museum are accessible and the changing rooms in the club shop are currently inaccessible.

Accessible toilets

There are 3 accessible toilets in general seating areas. 2 of the accessible toilets are unisex and located outside the C1 entrance, with left and right-hand transfers.

The third accessible toilet is located close to wheelchair user spaces in sections C4 and C5. This toilet has a left-hand transfer. 

Accessible services

----------

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

  

Underground car parking                                                  C1 entrance and accessible toilets

  

Accessible counter in restaurant                                    Wheelchair user spaces

Last Updated: ----------

The above information comes from a CAFE Access Appraisal.

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].