Slavutych Arena Stadium name: Slavutych Arena Club: Zorya Lugansk Address: Lugansk 91011, Oboronnaya str. 4, Ukraine Club website: ---------- Disability Access Officer (DAO) details DAO name: Anatoliy Dehtyar Phone number: ---------- Email: [email protected] Disabled Supporters Association (DSA) details DSA name: ---------- Phone number: ---------- Email: ---------- Website: ---------- Getting to the stadium Train: Lugansk has good rail connections to a number of larger Ukrainian cities. Bus: ---------- Air: Lugansk does have an airport, though with limited connections. The nearest larger airport is in Donetsk, which is around 100km away. Metro/Tram: ---------- Taxi: ---------- Accessible parking and drop-off/pick-up points At the stadium, there is accessible parking available for wheelchair users. Parking areas are stewarded, close to the stadium entrance and do not require a permit. Accessible drop-off points are available not far from the stadium. Ticketing For further information, please contact the club directly. Entering the stadium ---------- Stadium map ---------- Spectator viewing areas Wheelchair User spaces: 24. Spaces are located in the central tribune. The seats are covered by a canopy and are at ground level. Sightlines are not good, but there should not be any obstructions. Personal Assistants are given a seat adjacent to the wheelchair user. Easy Access seating spaces: 24. These can be easily requested when purchasing tickets. Sightlines are not good but seats are covered. Personal Assistants are given a seat adjacent to the ambulant disabled supporter. Other areas: Blind and partially sighted supporters can sit in the East tribune. Personal Assistants are given a seat adjacent to the blind or partially sighted supporter. Personal Assistants are given a seat adjacent to deaf and hard of hearing supporters. Accessible concessions Refreshment kiosks are accessible and have low-level counters. The kiosks are not very close to the disabled supporters seating, and an ordering service is provided on matchdays. Accessible toilets There are 4 accessible toilets in the stadium. They are monitored by stewards, and have level access. Accessible services Guide dogs are not permitted in the stadium, and the club does not prepare accessible versions of matchday programmes or signage. The club does not have audio induction loops for deaf or hard of hearing supporters to use. The club does not provide an audio descriptive commentary service for blind or partially sighted supporters to use. For further information about the services available at the stadium, please contact the club directly. Useful publications and policies For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here. Stadium photos ---------- Last Updated: ---------- The above information comes from a CAFE stadia report. Fans comments If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer. Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services. If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here. For further information, please contact CAFE at [email protected].