Stadium name: San Siro (Guiseppe Meazza Stadium)

Club: A.C. Milan

Address: Piazzale Angelo Moratti, 20151 Milano, Italy

Club website: https://www.acmilan.com/en 

Disability Access Officer (DAO) details

DAO name: Marco Lomazzi

Phone number: ----------

Email: [email protected]

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: 

Milano Centrale is the main train station in Milan and is located approximately 8.5 kilometres from the San Siro Stadium.

The station is accessible for disabled passengers with accessible toilets and accessible ticket offices located throughout. Audio and visual announcements are also in place.

Further information on the services and facilities available at Milano Centrale can be found in Italian only on the Rete Ferroviaria Italiana (RFI) website.

Assistance with boarding and alighting trains must be pre-booked by contacting the Sala Blu team based at the station via email at [email protected] or by calling +39 02 32 32 32 at least 24 hours in advance of journeys, 48 hours in advance if your journey involves travel outside of Italy.

To reach the stadium from Milano Centrale:

Disabled supporters should head to Centrale Metro station, and from here, take metro line 2 (green) in the direction of Abbiategrasso and alight at Garibaldi FS (2 stops).

From here, take metro line 5 (purple line) in the direction of San Siro Stadio and alight here (10 stops), as this stop is the nearest stop to the accessible entrance.

From San Siro Stadio, the stadium is approximately a six-minute walk via Via Harar and Via dei Piccolomini.

Overall journey time is approximately 25 minutes.

Disabled supporters can also take metro line 3 (yellow line) from Milano Centrale in the direction of Comasina and alight at Zara (2 stops). 

From Zara, then take metro line 5 (purple) in the direction of San Siro Stadio and alight here (12 stops) as this is the nearest stop to the accessible entrance. From San Siro Stadio stop, the stadium is approximately a five-minute walk via Via Harar and Via dei Piccolomini.

Overall journey time is approximately 28 minutes.

Bus: 

Most buses and some trolley bus services operating in Milan are accessible for disabled passengers with low-level floors, retractable ramp for entry and space for one wheelchair user to board. Nearly all of the bus stops in the city allow for the safe use of the retractable ramp.

Azienda Trasport Milanesi (ATM) is the public transport provider in Milan. Further details on the accessible travel provided by ATM can be found on their website, available in English and Italian.

ATM's infoline is available Monday to Sunday from 07:30 until midnight on + 39 02 48 607 607.

Details on accessible bus and trolley bus services can be downloaded from the ATM website.

Bus services 49, 64, 78, 80 and 98 all operate to the San Siro. CAFE would recommend checking the ATM website to ensure the vehicles operating on these services are accessible.

The availability of bus stops close to the stadium may be affected on matchdays by road closures in place.

For more information on planning your journey by bus in Milan, please visit the ATM journey planner, available in English and Italian.

Air:  The are two airports that serve Milan - Milan Malpensa and Milan Linate.

Milan Malpensa:

Milan Malpensa is approximately 50km from the city centre and around 47km from the stadium.

The airport is accessible for disabled passengers with accessible drop-off points outside the departure terminal. Lifts and accessible toilets are available throughout.

Further information on the services, facilities and amenities available at the airport for disabled passengers can be found on the airport website, in English and Italian. The airport can also be contacted directly by calling +39 02 23 23 23.

Disabled travellers can contact Sala Amica, the providers of assistance at Malpensa airport and also assistance with the Malpensa Express, by email at [email protected] or telephone on +39 02 23 23 23.

To reach the San Siro from Milan Malpensa airport, disabled spectators should take the Malpensa Express train from the airport to Porta Garibaldi. From this train station, spectators should go to Garibaldi FS metro station and take metro line 5 (purple line) in the direction of San Siro Stadio and alight here (10 stops), as this stop is the nearest stop to the accessible entrance. 

From San Siro Stadio metro stop, the stadium is approximately a six-minute walk via Via Harar and Via dei Piccolomini.

Overall journey time is approximately 65 minutes.

Mian Linate:

Milan Linate is approximately 11km from the city centre and around 16km from the stadium.

The airport is accessible for disabled passengers with accessible drop-off points outside the departure terminal. Lifts and accessible toilets are available throughout.

Further information on the services, facilities and amenities available at the airport for disabled passengers can be found on the airport website, in English and Italian. The airport can also be contacted directly by calling +39 02 23 23 23.

To reach the stadium from Milan Linate airport, disabled spectators should take ATM Urban Line bus 73 to Duomo. From here, spectators should take metro line 3 (yellow line) in the direction of Comasina and alight at Zara (3 stops). 

From Zara, then metro line 5 (purple) in the direction of San Siro Stadio and alight here (12 stops) as this is the nearest stop to the accessible entrance. From San Siro Stadio, the stadium is approximately a five-minute walk via Via Harar and Via dei Piccolomini.

Overall journey time is approximately 75 minutes.

Metro: 

There is a good level of accessibility on the Milan metro system with escalators, lifts, or platform lifts available at the majority of stations.

Download ATM's document on escalator and lift availability at metro stations.

Accessible toilets are available at some metro stations in Milan. ATM has provided a comprehensive list of metro stations with accessible toilets.

Wheelchair users are requested to board at the designated carriage nearest to the driver's cab. Audio and visual "next-stop" announcements are provided onboard all trains.

For more information on planning your journey by metro, please visit the ATM journey planner, available in English and Italian.

San Siro Stadio is the nearest accessible stop to the stadium. San Siro Hippodrome stop is also accessible for disabled travellers, but is a little further away from the stadium. 

Tram: 

Accessibility on the tram network in Milan is varied. Tram lines 4, 7, 9, 14, 15 and 31 are served by low-level accessible vehicles. Tram lines 3, 24 and 27 are partly served by low-level accessible vehicles.

CAFE would recommend disabled spectators visit the ATM journey planner, available in English and Italian or contact ATM's infoline on + 39 02 48 607 607 (open Monday to Sunday from 07:30 until midnight) to check accessibility on trams that operate to the San Siro.

Accessible parking and drop-off/pick-up points

Accessible parking is available on Via Tesio in Car Park D. To arrange a parking permit, please email [email protected]

Ticketing

Tickets for disabled supporters and a companion are free. For more details on how to register an account to be able to apply for accessibility tickets, please visit the AC Milan website.

Entering the stadium

Disabled supporters should use Gate 11.

Stadium map

Accessible viewing areas

Wheelchair User spaces: The club advised there are 90 wheelchair user spaces for home supporters and 10 spaces for away fans.

CAFE understands that wheelchair user spaces are located pitchside.

Easy Access seats: The club advised there are 45 seats for home supporters, with 5 available for away fans.

Other areas: 6 wheelchair user spaces are available in hospitality with adjacent companion seating. CAFE understands that hospitality lounges and boxes are accessible for disabled spectators.  Accessible toilets are located close to the viewing areas in hospitality.

Accessible services, facilities and amenities

Signage and wayfinding:

There is adequate signage around the stadium directing supporters to facilities such as accessible toilets, concessions and viewing areas. Signage uses the internationally recognised symbol of accessibility, directional arrows and text. The contrasting used on the signage between the symbols, the text and the background colour, as well as the signs themselves and the surrounding background is sufficient. The signage is also placed at a suitable height to be noticeable in crowded matchday environments.

Accessible toilets:

Some accessible toilets in the stadium are standalone, unisex cubicles. Other accessible toilets can be found inside of male and female toilet blocks. Toilets are large enough for a companion to enter with a disabled spectator, should it be required.

There are no ambulant disabled toilet cubicles available in the standard male and female toilet blocks. There are no Changing Place style toilets at the stadium.

Concessions:

Food and drink concessions are located close to accessible viewing areas. The concessions have no low-level counters or priority access lanes. Directional signage to concessions is in place. 

Audio Descriptive Commentary (ADC):

ADC is provided by AC Milan for home matches. For more information on how to access this service, please email [email protected] 

Guide and assistance dogs

CAFE understands that guide and assistance dogs are permitted entry into the stadium. Please email [email protected] for further information on how to attend AC Milan matches with a guide or assistance dog.

Assistive Listening Devices (ASDs) (Hearing or Induction Loops)

CAFE understands ALDs are not present at any customer facing points within the stadium.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: 19/09/2023

The above information was provided by the club and has not been verified by CAFE. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].