Stadium name: San Mamés Stadium

Host city: Bilbao

Address: Rafael Moreno Pitxitxi, 48013 Bilbo, Bizkaia, Spain

Club website:

Matches at the San Mamés Stadium

Monday 15 June – Group E match
Saturday 20 June – Group E match
Wednesday 24 June – Group E match
Sunday 28 June – Round of 16 (1B v 3A/D/E/F)

Getting to Bilbao

Air: Bilbao airport is located 9km from the city and served by regional flights from across Spain and international flights from cities across Europe including Brussels, Frankfurt, Lisbon, London, Milan, Paris, Dublin and Zurich.

From Bilbao airport, Bizkaibus Line Service A3247 operates services to the city centre. The services stopnear to the San Mamés Stadium as well as various stops in the city including on the Gran Via, Plaza Moyua and Alameda Recalde 11. All buses operating on this service are wheelchair accessible.

Train: Bilbao-Abando station or Estacion de Abando as it's known locally is the main train station in the city. Both local and long-distance trains depart and arrive from this station including services to and from Madrid and Barcelona. There is step-free access at the station.

For further detailed information on accessible transport options in the city, please download CAFE's Bilbao Accessible Travel Guide

Getting to the stadium

Further information to be provided ahead of the tournament

Accessible parking and drop-off / pick-up points

Further information to be provided ahead of the tournament

Entering the stadium

Further information to be provided ahead of the tournament

UEFA will implement a ‘No Tobacco’ policy at UEFA EURO 2020. The rule will apply to all stadium users, including VIPs, in all areas of the stadium

Stadium map

Further information to be provided ahead of the tournament

Spectator viewing areas

Wheelchair User spaces: 

Further information to be provided ahead of the tournament

Easy Access seating spaces:  

Further information to be provided ahead of the tournament

Accessible concessions

There are food and drink concessions located close to all the accessible viewing areas. Each concession has one low-level serving counter available.

Accessible toilets

There are 7 accessible male toilets and 7 accessible female toilets located across level 0. The accessible toilets offer a mixture of left and right hand transfer.

The toilet blocks containing the accessible toilets are indicated by signage using the internationally recognised symbol for disability, which is placed at an adequate height so it is visible in crowded concourses. 

Accessible toilets within the hospitality areas are similar to the accessible toilets in the general allocation areas of the stadium.

Audio-descriptive Commentary (ADC)

Audio-descriptive commentary (ADC) will be available during all matches played at the San Mames stadium during UEFA EURO 2020. 

ADC will be provided in three languages - Basque, Spanish and English.

Further information on ADC frequencies and additional ADC devices will be provided ahead of the tournament. Please keep visiting CAFE's website, Twitter and Facebook accounts for more details.

Accessible services

The club shop has level access and an accessible changing room. There are no low-level counters at the cash desks.

There is level access into the San Mamés restaurant and sufficient space for wheelchair users to circulate once inside.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

Accessible entrance point  Accessible seating area

Accessible entrance point                                                  Accessible seating area

Food and drink concession with low-serving counter  Accessible toilet

Concession with low-serving counter                             Accessible toilet    

Accessible viewing area  Accessible seating area

Accessible viewing area

Last Updated:

The above information was provided by the club and has not been verified by CAFE.

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].