Rhein-Neckar-Arena Stadium name: Rhein-Neckar-Arena Club: TSG 1899 Hoffenheim Address: Dietmar-Hopp-Straße 1, 74889 Sinsheim, Germany Club website: www.achtzehn99.de Disability Access Officer (DAO) details DAO name: Gisela Hartmann Jacqueline Horn Jens Koska Michael Pisot Phone number: ---------- Email: [email protected] [email protected] [email protected] [email protected] Disabled Supporters Association (DSA) details DSA name: ---------- Phone number: ---------- Email: ---------- Website: ---------- Getting to the stadium Train: The stadium is around 20 minutes walk from the Sinsheim Museum/Arena rail station, and shuttles are operational on matchdays. Bus: Bus stop Sinsheim Hauptbahnhof is closest to the station, with a shuttle available. Air: The nearest airport is in Stuttgart, around 100km away. Metro/Tram: ---------- Taxi: ---------- For more information (in German), please visit https://www.barrierefrei-ins-stadion.de/club/1899-hoffenheim. Accessible parking and drop-off/pick-up points 40 accessible parking spaces are available free of charge to green-card holders. These are located in P4. Ticketing Tickets can be requested by email to [email protected] no later than 3 days prior to the match. Entering the stadium The south-east entrance is a dedicated accessible entrance. Stadium map Spectator viewing areas Wheelchair User spaces: 40. Complimentary tickets for companions are provided, alongisde the wheelchair user space. Spaces are covered and give good sightlines of the pitch. Easy Access seating spaces: ---------- Other areas: There are 9 seats for partially sighted and blind fans, located in block U. Complimentary companion seats are adjacent to the disabled fan's seat. Accessible concessions ---------- Accessible toilets There are 4 accessible toilets inside the stadium. 2 are located in blocks K and L, and are accessed using a Euro Key. Another is located by blocks U and V, and access is provided by stewards. The fourth accessible toilet is in the South Curve. Accessible services Audio-descriptive commentary is provided by headsets that are given out before kick-off. These are then collected at full-time. Volunteers are on hand to welcome disabled supporters to the stadium and offer their help. Disabled fans can rent electric blankets in the winter months, and will be offered complimentary tea. A free copy of the matchday programme is provided. Useful publications and policies For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here. Stadium photos ---------- Last Updated: ---------- The above information was provided by the club and has not been verified by CAFE. Fans comments If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer. Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services. If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here. For further information, please contact CAFE at [email protected].