Matchday Info Major tournaments Budapest Stadium name: Puskás Arena Host city: Budapest Address: Dózsa György út 1, Budapest, 1146 Hungary Stadium website: http://mnsk.hu/uj-puskas-ferenc-stadion (in Hungarian only). Download the CAFE Disabled Spectator Guide for the Puskás Arena Covid-19 health and safety measures If you are travelling to Hungary for a UEFA EURO 2020 match, you must provide one negative COVID-19 PCR test result within 72 hours before entering Hungary. Your test result must be certified either in Hungarian or English language, and you need to have a print copy ready. You will only be exempt from the quarantine requirements in Hungary if you provide this test result. To enter Hungary, you can also provide: Certificate of previous COVID-19 infection The certificate must not be older than six months before the date of entry to Hungary. Proof of vaccination You may also enter Hungary from abroad if you have a certificate of vaccination, provided that this certificate was issued by a country that has a reciprocal agreement with Hungary. At the moment, this agreement is only in place with a few countries. Please visit the Hungarian government website for the most up-to-date reciprocal agreements currently in place. The Hungarian government request all visitors maintain a social distance of 1.5 metres in public areas such as indoor venues such as shops. Face masks are mandatory inside. Outdoor socialising does not require facemasks to be worn. All spectators will only be allowed to enter Puskás Arena if you present a COVID-19 wristband together with your valid match ticket. Hungarian based fans You’ll need to present your Hungarian Immunity Card or show proof of your immunity in the official EESZT app (Download iOS / Android). Ticket holders under 18 are exempt from the wristband obligation, although they can only enter the stadium with another Hungarian citizen or resident over 18 who has a wristband. Please be ready to show valid proof of age, e.g. ID, passport, driver’s licence, or student card. Ticket holders between 16 and 18 years who have the immunity card (or can show proof of their immunity in the Immunity Certificate app) can pick up their own wristband and enter the stadium independently. International based fans You will need to present: Either a negative COVID-19 PCR test result which is not older than 72 hours by the time of kick-off. Or proof of full COVID-19 vaccination International ticket holders under 18 also require a wristband. They will only be allowed to enter Puskás Arena when accompanied by an adult. If you need to take a COVID-19 PCR test, two test vehicles will be available to spectators on the north side of the stadium (at Stefánia Road and Ifjúság Street corner). You will receive your test results in English and in Hungarian via e-mail within 24 hours after the testing. Spectators do not need to pre-register to take a PCR test; you just need to present your passport or ID upon arrival. The test vehicles will be available on the following dates: 13-14 June: 08:00 – 20:0016-18 June: 08:00 – 20:0020-22 June: 08:00 – 20:0024-26 June: 08:00 – 20:00 Please note: the test vehicles will not be available for use on matchdays. The cost per Covid-19 test is HUF 19 500 (approx. €55). Payment can be made via cash, debit or credit cards. Wristbands can be collected in advance of matches at four points throughout the city: Papp László Budapest Sportaréna - Close to the stadium Groupama Aréna City Park / Városliget Promenade - Close to the fan park Opening hours for the three collection points are as follows: Matchdays (15, 19, 23, 27 June): From 07:00 until one hour after kick-off 14, 18, 22, 26 June: From 08:00 until 20:00 The fourth collection point is: Budapest Airport - at the Spectator Information Points on matchdays only. Disabled spectators can also collect their wristbands on the day of the match from the accessible parking area (see below for further information). Due to the current Covid-19 pandemic, all persons attending UEFA EURO 2020 matches in Budapest shall be required to comply with health and safety measures in place during their time at the Puskás Arena. The policies to be implemented include: Maintain a social distance of 1.5m, wherever possible, while in the stadium Spectators must, at all times, wear a face mask covering their mouth and nose when within the stadium perimeter. UEFA recommends fans to take some spare masks with them Spectators will be asked to undergo a temperature check. If you have a body temperature of 37.8°C or above, you will not be allowed to enter. After three further attempts, if a spectator's temperature is still too high, they will not be allowed to enter the stadium and must immediately go into self-isolation and / or follow further measures as required by local law. Spectators must ensure good hand hygiene by washing and disinfecting their hands whenever possible and make use of sanitiser stations located throughout the stadium. Spectators must not occupy any other seat (including wheelchair user space, easy access seat or companion seat) other than the seats allocated as per information on the match ticket. Spectators must avoid shaking hands, hugs, high-fives and any close contact with other spectators. Cough and sneeze into a tissue or into the crook of your arm, and dispose of any tissues in appropriate bins Wherever possible, spectators must stay seated in their seat, including during half time, and limit their movements to and from their seat. If a spectator does need to leave their seat, they must always follow the signs indicating which direction to go. Spectators should eat and drink when at their seat, not in concourse areas Follow all further health and safety instructions given from stewards and matchday official staff Follow all directional signage, one-way and queuing systems in place at the stadium. Please refer to UEFA’s Supporters Code of Conduct for UEFA EURO 2020 for further information on stadium health and safety regulations. This document is available in English only. Matches at Puskás Aréna Tuesday 15 June - Group F: Hungary v Portugal (18:00, local time)Saturday 19 June - Group F: Hungary v France (15:00, local time)Wednesday 23 June- Group F: Portugal v France (21:00, local time)Sunday 27 June - Round of 16: 1C v 3D/E/F (18:00, local time) Getting to Budapest Air: Budapest Ferenc Liszt International Airport is located around 15km from the city centre and is served by international flights from across Europe, including Rome, Munich, London, Brussels, Moscow, Warsaw and Madrid. Further details on accessible services available at the airport for disabled passengers can be found by visiting the airport’s official website. The information is available in English and Hungarian. For further information on the services available, please contact the airport directly by telephone on +36 (1) 296 7000 To get to the city centre from the airport, disabled passengers should take the airport shuttle bus 100E from the BKK bus stop located between both terminal buildings to Deák Ferenc tér stop. CAFE understands vehicles used on this service are accessible for wheelchair users, with low-level floors and space for at least one wheelchair user. Train: Budapest Keleti or Keleti pályaudvar, as it's known locally, is the main international and intercity train station in Budapest. Services to and from Munich, Vienna, Bucharest, Zagreb, Belgrade and Zurich serve here. The station is accessible for disabled passengers, with ramped entrances at either side of the station building, and staff are available to be able to provide assistance. Assistance with boarding and alighting trains must be pre-booked at least 48 hours in advance by contacting the Madirekt customer service team or by calling +36 (80) 630 053 from Hungary only. Getting to the stadium Remember you must use the stadium entrance indicated on your ticket. There are three entrances on the north side of the stadium, IX, X and XIII. There are two entrances on the south side of the stadium, III and VI. Please be aware entrance X is not an accessible entrance. Public transport: Around 90% of the buses running in Budapest are brand new low-level floor buses. Bus routes 5, 7, 30A, 95 and 112 are among the services that run to the stadium. Road closures will come into force around four hours before kick-off and may affect where buses can stop on matchdays. Approximately one-third of the trams on the network are wheelchair accessible vehicles. Please be aware tram line 2 is not an accessible line. The metro is less accessible, with the only fully accessible line being M4. Both M2 and M3 have limited accessible stops and M1 is not an accessible line. The recommended ways for disabled spectators to reach the Puskás Arena are: If your entrance is for the north side of the stadium (IX and XIII) Tram line 1 to Puskás Ferenc Stadion stop - all stops on tram line 1 are accessible for disabled spectators. From this stop, the nearest accessible stadium entrance is approximately 700 metres away. Tram line 1 to Egressy Road / Hungária Boulevard stop - from this stop, the nearest accessible stadium entrance is approximately 500 metres away. If your entrance is for the south side of the stadium (III and VI) Metro line 4 to Keleti pályaudvar stop - all stations on this line are accessible. From this stop, the nearest accessible entrance is around a ten-minute walk via signposted walking routes. Tram line 1 to Puskás Ferenc Stadion stop - from this stop, the nearest accessible stadium entrance is approximately 600 metres away. On foot: From the city centre, it is approximately a 20-minute walk to the stadium via signposted walking routes. Accessible parking and drop-off/pick-up points Accessible car parking is only available to disabled spectators with a valid matchday ticket and parking pass. The accessible car parking area is located at P5A, underneath the Papp Laslo Sports Arena. Access to the parking area at P5A is available on Hungária Boulevard via Stefánia Road. From the car parking area, the nearest accessible entrance is approximately 500 metres away. UEFA have advised there are several taxi drop-off / pick-up points are in proximity to the stadium. The preferred option is at Keleti station. From here, disabled spectators can use the dedicated path to reach the stadium entrances via the signposted walking route of Verseny street and Dózsa György Road. This drop-off point is approximately a 10 - 15 minute walk to the stadium. Entering the stadium The accessible entrance point for all general allocation accessibility ticket holders is located at Gate B (north side) and Gate E (south side). To reach the accessible entrances points, disabled spectators will need to use lifts. Two lifts are available at each entrance (total of 4), accommodating two wheelchair users and their companions each. UEFA will implement a ‘No Tobacco’ policy at UEFA EURO 2020. The rule will apply to all stadium users, including VIPs, in all areas of the stadium. Only bags measuring up to a maximum of 210 mm x 297 mm x 210 mm can be brought into the stadium after security checks. A bag deposit locker area is located close to entrances on III and VI on the south side of the stadium for supporters to leave larger bags before undergoing security checks. These lockers are free to use by all spectators if required. Security checks will be made at all entrances. Disabled spectators and their companions are advised to have their tickets and valid ID ready for inspection and to follow the guidance of security personnel. Medical equipment will be allowed into the stadium. Disabled spectators are advised to bring medical proof of requirement (i.e. prescription, doctors note etc.) with them on matchdays should they be requested to show evidence of use by stadium staff. Stadium map Image below shows the accessible entrance at the Puskás Arena (highlighted in yellow). Highlighted in black are the entrances to the accessible viewing areas. Spectator viewing areas Wheelchair User spaces: Further information to be provided ahead of the tournament Easy Access seating spaces: Further information to be provided ahead of the tournament Other areas: Further information to be provided ahead of the tournament Accessible toilets Wheelchair accessible toilets are located at various points throughout the stadium, all located close to the accessible viewing areas. Accessible toilets are unisex and are large enough for a wheelchair user and their companion to enter. All accessible toilets allow for left or right-handed transfers to occur. Accessible toilets are indicated by signage using the internationally recognised symbol for disability, which is placed at an adequate height, so it is visible in crowded concourses. There are no ambulant disabled / easy access cubicles in the stadium. There are no Changing Places** toilet facilities available in the stadium. Accessible services and facilities There are refreshment concessions located near to the accessible viewing areas. However, there are no low-level counters available or priority lanes available. Payment of refreshments and merchandise bought at the stadium is via cash, or contactless bank or credit card. Guide and assistance dogs are permitted entry into the stadium. It is advised that guide or assistance dog owners have with them their service dog ID (or an equivalent document) proving that their dog is an official working service dog. Accessible first aid rooms are located close to accessible viewing areas. Assistive listening devices (hearing loops) are not provided at the stadium. CAFE has been advised that in the case of emergency, disabled spectators located on level 2 and in VIP and hospitality areas will be evacuated via the use of four fire-safe lifts. The fire-safe lifts will be operated by stadium security staff until the arrival of the fire services. Audio-descriptive commentary (ADC) Audio-descriptive commentary (ADC) will be available during all matches played at the Puskás Aréna during UEFA EURO 2020. ADC will be provided in two languages - Hungarian and English For an audio descriptive commentary in English or Hungarian, disabled spectators are advised to bring your own personal radio or FM radio compatible mobile device (Please note: a number of smart phones including iPhones and Google Pixel phones may not currently FM radio compatible). Additional headsets will be available for any disabled spectators who wish to use the ADC service and may have forgotten to bring their headphones or device with them or their own device is not working. The headsets will be available for collection on a first come, first served basis from the spectator information points located on both the north and south sides of the stadium, close to entrances VI and IX. ADC Frequencies: 96.8 MHz for Hungarian 91.4 MHz for English Useful publications and policies For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages. Stadium photos ---------- Last Updated: 08/06/2021 The above information was provided by UEFA and from a CAFE Access Appraisal site visit. Fans comments If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer. Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services. If you wish to send more detailed feedback, you can download the CAFE matchday evaluation feedback form. Alternative language versions and formats are available upon request. For further information, please contact CAFE at [email protected].