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Mr Kim Krämer

Mecz: FC Bayern vs Arsenal

Opublikowano: 10/3/2017

 

Dear Mr Powell,

 

Thank you very much for sharing your Allianz Arena experience.

We feel deeply sorry about your toilet key adventure. Please accept our apologies. This should not happen at all.

We already had a conversation with the responsible security staff. Now we hope that this will not happen again.

For future cases please refer to the welcome zones east or west. The staffs have that special key, and the guys there can communicate in English.

The welcome zones are located on the same level as the wheelchair stands. You can find them quite easily by following the signs.

You also can find maps on www.allianz-arena.com for preparing before your journey to Munich.

 

Regarding the situation at the refreshment stands and your remarks we can promise that we will talk about that with the stakeholders at our next meeting in June this year.

 

In terms of the game as a tribal experience we recommend to order a ticket for the blocks 74-84 or 85-98, which are located close to the guest stands under the middle and upper rows within the north-west curve.

 

We hope and look forward to see you again in the Allianz Arena Munich!

 

Best wishes!

 

Kim Krämer

FC Bayern Munich

Disability Liaison Officer

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