Stadium name: Parken Stadium

Host city: Copenhagen

Address: Per Henrik Lings Allé 2, 2100 København, Denmark

Download the Disabled Spectators Guide for the Parken Stadium

Covid-19 health and safety measures

Depending on the country of origin, spectators may not be allowed to enter Denmark. Football matches are not included in the list of essential purposes and no exemptions will be made for UEFA EURO 2020 ticket holders.

For further information on the latest travel restrictions for international travellers, please refer to the Ministry of Foreign Affairs of Denmark website.

To enter the stadium, all ticket holders aged 15 and over must:

• Either provide proof of full COVID-19 vaccination (as a Danish citizen it will be enough to prove it has been at least 14 days since your first dose of an approved vaccine)
• Or provide a certificate of previous infection
• Or provide a negative COVID-19 PCR test taken 72 hours or less before kick-off

Proof should be provided in Danish, English or any other Scandanavian language. 

Due to the current Covid-19 pandemic, all persons attending UEFA EURO 2020 matches in Denmark shall be required to comply with health and safety measures in place during their time at the Parken Stadium. The policies to be implemented include:

• Maintain a social distance of 1.5m, wherever possible, while in the stadium
• Spectators must, at all times, wear a face mask covering their mouth and nose when within the stadium perimeter. UEFA recommends fans to take some spare masks with them
• Spectators must ensure good hand hygiene by washing and disinfecting their hands whenever possible and make use of sanitiser stations located throughout the stadium.
• Spectators must not occupy any other seat (including wheelchair user space, easy access seat or companion seat) other than the seats allocated as per information on the match ticket.
• Spectators must avoid shaking hands, hugs, high-fives and any close contact with other spectators.
• Cough and sneeze into a tissue or into the crook of your arm, and dispose of any tissues in appropriate bins
• Wherever possible, spectators must stay seated in their seat, including during half time, and limit their movements to and from their seat. If a spectator does need to leave their seat, they must always follow the signs indicating which direction to go.
• Spectators should eat and drink when at their seat, not in concourse areas
• Follow all further health and safety instructions given from stewards and matchday official staff
• Follow all directional signage, one-way and queuing systems in place at the stadium.

Please refer to UEFA’s Supporters Code of Conduct for UEFA EURO 2020 for further information on stadium health and safety regulations. This document is available in English only.

Matches at the Parken Stadium

Saturday 12 June 2021 - Group B: Denmark vs Finland (18:00, local time)
Thursday 17 June 2021 - Group B: Denmark vs Belgium (18:00, local time)
Monday 21 June 2021 - Group B: Russia vs Denmark (21:00, local time)
Monday 28 June 2021 - R16: 2D vs 2E (18:00, local time)

Getting to Copenhagen

Air: Copenhagen Airport is located around 8km from the city centre and approximately 11km from the Parken Stadium. The airport is served by international flights from across Europe, including Madrid, Paris, Gdansk, Berlin, Rome and Amsterdam.

Further details on accessible services available at the airport for disabled passengers can be found by visiting the airport’s official website. 

Train: København H Central Station is the main train station in the city and is accessible for disabled passengers. Assistance with boarding and alighting must be pre-booked 12 hours in advance of journeys by emailing the DSB Assistance Service team at [email protected] or calling on +45 70 13 14 19.

Getting to the stadium

All regular buses in Copenhagen and shuttle services have low-level floors. All buses can accommodate two wheelchair users. Manual ramps are available to aid with boarding and alighting.

A number of buses will run from the city centre to the stadium. Road closures will come into force around four hours before kick-off and may affect where buses can stop on matchdays.

Metro and S-trains vehicles, as well as stations, are accessible for disabled travellers, with each station having lifts or being step-free. Automatic or manual boarding ramps are available on all vehicles.

If you are entering the stadium via entrances A and D, take the metro line M3 Cityringen to Vibenhus Runddel. From here, the stadium is approximately a five-minute walk via designated walking routes.

If you are entering the stadium via entrances B and C, take the metro line M3 Cityringen to Trianglen Station. From here, the stadium is approximately a five-minute walk via designated walking routes.

Accessible parking and drop-off/pick-up points

Accessible car parking is only available to disabled spectators with a valid matchday ticket and parking pass.

The accessible car parking area is located at P5A Øster allé.

There are several taxi drop-off / pick-up points near the stadium. If you have a match ticket for Entrance A or D, ask the driver to stop at the taxi drop-off point at Østerbrogade. If you have a match ticket for Entrance B or C, ask your driver to take you to the drop-off point on Blegdamsvej or Frederik V's vej.

Entering the stadium

There are two entrances on the north side of the stadium A and D. There are two entrances on the south side of the stadium B and C. All entrances are accessible, but it is recommended that disabled spectators use entrances B, C and D.

Accessible viewing areas are in blocks 13, 30 and 33

Once inside the stadium, lift access is available to take disabled spectators to their viewing areas. 

UEFA will implement a ‘No Tobacco’ policy at UEFA EURO 2020. The rule will apply to all stadium users, including VIPs, in all areas of the stadium.

Only bags measuring up to a maximum of 210 mm x 297 mm x 210 mm can be brought into the stadium after security checks.

A bag deposit locker is located close to the spectator information point near to entrance C for supporters to leave larger bags prior to undergoing security checks. A fee of 50 DKK per item applies

Security checks will be made at all entrances. Disabled spectators and their companions are advised to have their tickets and valid ID ready for inspection and to follow the guidance of security personnel.

Medical equipment will be allowed into the stadium. Disabled spectators are advised to bring medical proof of requirement (i.e. prescription, doctors note etc.) with them on matchdays should they be requested to show evidence of use by stadium staff. 

Alternatively, disabled spectators can contact the UEFA Customer Services Team, who can offer guidance on obtaining exemption for bringing medical items into the stadium.

Stadium map

Accessible toilets

Accessible toilets are located at various points throughout the stadium, all located close to the accessible viewing areas.

Accessible toilets are unisex and are large enough for a wheelchair user and their companion to enter.

Accessible toilets are indicated by signage using the internationally recognised symbol for disability, which is placed at an adequate height, so it is visible in crowded concourses. 

There are no ambulant disabled / easy access cubicles in the stadium.

There are no Changing Places toilet facilities available in the stadium.

Audio-Descriptive Commentary (ADC)

An audio descriptive commentary (ADC) service will be provided in two languages (English and Danish. This inclusive service will enable listeners to enjoy the commentary from any seat in the ground.

For an audio descriptive commentary in English or Danish disabled spectators are advised to bring their own personal radio or FM radio compatible mobile device.

(Please note: a number of smartphones, including iPhones and Google Pixel phones, may not currently be FM radio compatible).

Additional headsets will be available for any disabled spectators who wish to use the ADC service and may have forgotten to bring their headphones or device with them.

The headsets will be available for collection on a first-come, first-served basis from the spectator information points located near entrance C and at Trianglen Street.

Volunteers with an "info point" backpack will have ADC devices on them for spectators to collect.

ADC Public Frequencies:

92.1 MHz for Danish

88.5 MHz for English

Accessible services and facilities

There are no concessions with low-level counters near accessible seating areas. Access to the concessions is via steps only.

Payment of refreshments and merchandise brought at the stadium is via cash or contactless bank, or credit card.

Guide and assistance dogs are permitted entry into the stadium.

There are accessible first aid rooms available in the stadium, close to accessible viewing areas.

In case of emergency, disabled spectators are able to use all the lifts plus additional emergency lifts to exit the stadium.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages.

Stadium photos

Last Updated: 17/06/2021

The above information was provided by UEFA and from a CAFE Access Appraisal site visit.

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation feedback form.

Alternative language versions and formats are available upon request.

For further information, please contact CAFE at [email protected].