Stadium name: Parc des Princes

Club: Paris Saint-Germain F.C.

Address: 24 Rue du Commandant Guilbaut, 75016 Paris

Club website: www.psg.fr


Disability Access Officer (DAO) details

DAO name: Ghizlaine H'ssina

Phone number: 33141415686

Email: [email protected]


Disabled Supporters Association (DSA) details

DSA name: Handicap PSG

Phone number: 33620460330

Email: [email protected]

Website: https://www.facebook.com/groups/164553054182/?fref=ts


Getting to the stadium

Train: Check if a station is accessible to disabled passengers by visiting www.infomobi.com/en/disabled-travellers/.

TGV and intercity trains in France have two wheelchair spaces. For more information, click here. To check whether your departure and arrival stations are accessible, contact Accès Plus (tel. +33(0)890640650, email [email protected] or visit www.voyages-sncf.com/services/acces-plus).

Bus: Orlybus, an accessible shuttle bus, operates from Orly Airport to Place Denfert Rochereau in Paris.

Air France shuttle buses can be used by passengers of all airlines. Buses and stops are wheelchair accessible. For more information, click here.

To get to the stadium, bus lines 72, 22 and 32 stop at Porte de Saint-Cloud or Porte d'Auteuil, both 10 minutes walk form Parc des Princes. All buses can accomodate one wheelchair user.

Air: The main airport is Charles de Gaulle (Roissy) airport, over 30km from the stadium. It has numerous domestic and international connections. Travel assistance for disabled passengers must be booked at least 48 hours before departure via the relevant airline or travel agent.

The airport has accessible toilets and lifts, and parking spaces for disabled passengers. Telephones and ATM machines in the terminals are accessible to wheelchair users, and induction loops are installed in public areas. For more information, click here.

For information on getting from the Charles de Gaulle (Roissy) to the centre of Paris, click here.

Paris also has a second airport, Orly, located in southern Paris. This airport is closer to Parc des Princes, but has fewer international connections.

Orly airport has parking spaces for disable passengers, and has accessible toilets, telephones and ATM machines in the terminal.

Metro/Tram: From Orly airport, catch the Orlyval tram from gate K at South Terminal or Gate A at West Terminal to Antony Station. Wheelchair users should contact Accès Plus Transilien to make sure a ramp is available (tel. +33(0)970824142 or email acces[email protected]).

From Antony Station, passengers can take the RER B train to Paris.

To get to the stadium, take line 9 to Porte d'Auteuil or line 10 to Porte de Saint-Cloud, both 10 minutes walk from Parc des Princes. Stations are inaccessible to wheelchair users and people with reduced mobility as street level can only be reached via stairs.

Taxi: ----------


Accessible parking and drop-off/pick-up points

Accessible parking is available approximately 100m from Gate D at Rue Sergent Maginot for disabled ticket holders. 

Parking is in high demand and so it is recommended that ticket holders arrive as early as possible (gates open 1.5 hours before kick-off).

There are two drop-off and pick-up points. One is located at Rue de l'Arioste and the other is at Rue Sergent Maginot.


Ticketing

Tickets for disabled supporters can be applied for by: 

1) Completing an application form.

2) On validation of the form, an email will be sent confirming that the request has been received.

3) Around 7 days prior to matchday, an email will be sent indicating whether the application has been successful.

4) If the application has been successful, the necessary information will be emailed to the applicant.

For away matches, ticket requests can be submitted by email to [email protected].

There is an accessible ticket office between Gate H and Gate I.


Entering the stadium

Disabled home supporters can use Gate D and disabled away supporters can use Gate V.


Stadium map

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Spectator viewing areas

Wheelchair User spaces: 104 in general allocation, located pitchside and on Level 2.

Level 2 spaces have adequate sightlines and adjacent companion seats.

Pitchside spaces have poor sightlines and companion seats are locating behind wheelchair user spaces.

Easy Access seating spaces: -----------

Other areas:  ----------


Accessible concessions

There is a refreshment area specifically for disabled fans in the pitchside accessible seating area. It has a low-level counter and there are 2 accessible toilets nearby (one left-hand transfer and one right-hand transfer).


Accessible toilets

There are accessible toilets in each seating area.


Accessible services

There is audio-descriptive commentary available for blind and partially sighted supporters. It can be used on smartphones.


Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.


Stadium photos

Accessible entrance  Sightlines of the pitch

Accessible stadium entrance D                                        Level 2 wheelchair space sightlines

Sightlines of the pitch 

Pitchside wheelchair user space sightlines                  Pitchside wheelchair user spaces

Accessible toilet  Concession stand

Level 2 accessible toilet                                                     Level 2 concession

Concession stand

Pitchside concession


Last Updated:
21/05/2019

The above information was provided by the club and has not been verified by CAFE. 


Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].