Heart of Midlothian F.C.


Stadium Information


Heart of Midlothian F.C.


Tynecastle Stadium




Club / Stadium Contact for Disabled Supporters


Telephone number

+44 (0)871 663 1874

Email address

Website address

Disabled Supporters Group

Contact Name

Telephone number

Website address

Access Information for Disabled Supporters

Getting there and Parking


The closest international airport is Edinburgh Airport. Travel in Edinburgh is predominantly by bus. It serves as the terminus for trains arriving from London King's Cross and is the departure point for many rail services within Scotland operated by First ScotRail. There is also a tram system in place.


There is accessible parking available located just over 100m away from the entrance. Parking permits need to be obtained from the HDSC in advance and the car park is stewarded.

Getting a Ticket


For information about buying a ticket please contact the club.

Spectator Viewing areas


There are 58 spaces for wheelchair users located in the Gorgie, Roseburn & Wheatfield Stands. Sightlines can be obstructed by standing fans and advertising boards. Personal Assistants can be seated adjacent.


There are 16 seats available for blind and partially sighted supporters, including easy access seats and seating close to the stadium. The seats are situated in the general allocation. Seating is sheltered, and Personal Assistants can be seated adjacent.



There are accessible refreshment kiosks, however they do not have lowered counters.

There are 2 accessible toilets available in the Wheatfield and Gorgie Stands. There is level access to all the toilets, with grab rails and sufficient space for a wheelchair user and Personal Assistant.



There is an audio descriptive commentary service available, for more information please contact the club.

Useful Publications and Policies


Voor meer informatie raadpleegt u ‘Iedereen kan erbij’ de gids van UEFA en CAFE met goede praktijken om een stadion en de belevenis van een wedstrijddag toegankelijk te maken, die hier in 13 verschillende talen beschikbaar is.



Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.


Please tell us about your match day experience - what was good, not good or could be improved.


Please upload any photos or any documents that help to explain your match day experience.


Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.


Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.


If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.


Translations provided automatically by Google



grace loving

Match: hearts v everton

Published: 1/8/2015


Had a good visit to Tynecastle. Excellent correspondence with the Hearts ticket office in regard to seating for an additional member of our party in relation to the disabled area and where they could sit by us. Keith Ferguson the  hdsc was fantastic and very efficient to giving us directions to the ground and disabled parking tickets.I agree with the comments regarding the barrier, we were constantly bobbing our heads up and down. We had no problems with stewards or any visual impairment to the game.Everyone helpful and friendly

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Amy Wilson

Match: Hearts v Everton (26/07/2015)

Published: 28/7/2015


The bus dropped off on the main road outside Tynecastle, the away end was only a couple of minute walk from the bus stop. Plenty of stewards outside the stadium to help direct us where to go to find the disabled entrance. Entrance to the Roseburn stand is via a lift. Once in the stand, a steward showed us where the disabled toilet was and the refreshment area and then took us through to where our seats were. The wheelchair bays are on an elevated platform, around a third of the way up the stand in with the rest of the away support. Carer seats are next to the wheelchair bay. But the view from here isn't the best considering it is an elevated view. There is a barrier at the front of the platform, but it is too high so it does impact on seeing the pitch. You are looking through the barrier to see the pitch, more than being able to look over it. A couple of the carers also said this, so not just the wheelchair users.  I understand the requirement of the barrier but it doesn't really need to be that high. The view of the goal nearest to the away end was blocked for large parts of the game due to a steward being situated at the top of the steps. Thankfully, the steward did move out of the way to enable the wheelchair users to be able to see the Everton penalty that was awarded in the second half, but soon returned to this position after the goal. The platform is also used as an access point to the seats to the left of the concourse entrance, so again the view is blocked by supporters going to and from their seats to the concourse or to leave nearer the end of the game. The fans in the seats in the row directly below the platform could also cause obstructions when they stood up.

The concourse was spacious, plenty of room for the wheelchair to get through without bumping into other supporters and the disabled toilet was massive. Loads of space to be able to manoeuvre wheelchairs about it.

With a couple of improvements made to the platform, particularly with the barrier height, Tynecastle would be a very good place to visit for an away disabled supporter.

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