K.A.A. Gent

 

Stadium Information

Club

K.A.A. Gent

Stadium

Jules Ottenstadion

Address

Ghent

Belgium

Club / Stadium Contact for Disabled Supporters

Name

Telephone number

Email address

Website address

Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking

 

Getting a Ticket

 

Spectator Viewing areas

 

Amenities

 

Services

 

Useful Publications and Policies

 

Para obtener mayor información, favor consulte "Acceso para todos", la Guía de buenas prácticas de UEFA y CAFE para crear estadios accesibles y experiencias integradoras los días de partido, disponible en 13 idiomas diferentes.

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

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Comments

Jo McNicol

Match: KAA Genk v Tottenham

Published: 6/4/2017

 

The view from the wheelchair user area was really good. The wheelchair users were in the away end which is unusual for European away matches and it meant that I was able to chat with my friends before the game and at half time and it felt as though we were part of things and not separate as is often the case.

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Kevin Wilson

Match: KAA Gent vs Tottenham

Published: 20/2/2017

 

I went with my son who is a Wheelchair user to Gent Kaa vs Tottenham at The Ghelamco Arena on 16th February 2017

 

When we went to see about some half time food, there was no Lowered Disabled Counter, even though if you look on Gent's website they show pictures of a lowered counter.

 

I was told by a member of the refreshment staff that we would have to queue with everyone else. It was pointless us both waiting and blocking the walkway so I took him back to his seat/space and i queued....For 20 minutes to get some Chips! 

 

There were 2 counters, 1 selling food only and 1 selling drinks only. I didn't notice if the Drinks Counter had a lowered section as i didn't buy any drinks. I know we didn't see any lowered counters at the food outlet.

 

Smoking in the stadiums in the UK is banned, is this not the same Europe wide? People were smoking just in front of us all in the Disabled Section and they had everything from Cigarettes to Cigars to Vapes, it was like being in Beijing on a smoggy day. Even the Steward in with us was coughing.

 

I have sent feedback to UEFA about this same problem and I await a reply from them, i will also email Gent to highlight the problems we had at the ground and see what reply i get back from them. I will also advise them to cover the first two rows of seats (the same as they do to segregate fans from each other)  in front of the Disabled Section as fans stand up during the game and the Wheelchair users can not see the game. 

 

Yes teams will lose seats for the games but all fans should be able to see the game while it's being played.

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