FIFA has announced the opening of this sales period via its website and has confirmed the necessary requirements such as proof of eligibility for each type of accessible ticket. 

Open from Wednesday 19 January to Tuesday 8 February, the first random selection draw sales period includes four types of accessibility tickets.

Sales are open from Wednesday 19 January 11:00 CET / 13:00 Doha time, finishing on Tuesday 8 February 2022 at 11:00 CET / 13:00 Doha time.

Application information:

To apply for tickets, you must have your own FIFA ticketing account complete with accurate information.

Ticketing portal links:

During this random selection draw sales period, you may apply for tickets at any time. It makes no difference when the application is submitted, as long as it is submitted prior to the end of the random selection draw sales period on 8 February 2022, as all applications will be processed together.

The completion and submission of your ticket application does not guarantee the availability of tickets.

If demand for a given match or ticket category exceeds the available ticket inventory for the domestic or international market, random selection draw will take place at the end of the sales period to determine which applicants are allocated tickets.

Each ticket application can either be completely successful (with all tickets requested being allocated), partially successful (with only part of the tickets requested being allocated), or unsuccessful (with no tickets requested being allocated).

All successful, partially and unsuccessful ticket applicants will be notified of the outcome of their applications via email, no earlier than 8 March 2022.

If your ticket application is successful or partially successful, you will receive an email communication with further information about payment, including the steps to follow and the deadline to pay for your tickets.

Accessibility Ticket types

  • Wheelchair User: for users of wheelchairs and mobility scooters designed for the transportation of disabled people and people with limited mobility.
    Please note that such users must bring their own manual or electric wheelchairs as they will not be provided at the stadium. Spectators with a Wheelchair User ticket will be permitted to enter the stadium with a manual or electric wheelchair or a mobility scooter.

  • Easy Access Amenity: this type of seating is available for disabled people or people with limited mobility who do not use wheelchairs but may be unable to bend their knees or need more room to access their seat, using a walking aid or crutches.
    Amenity seats also provide extra space for disabled people with assistance dogs. Whenever possible, these seats have minimal step access.

  • Easy Access Standard: tickets for disabled people or people with limited mobility who do not need a wheelchair user place but require seating with minimal step access that is close to accessible amenities (e.g. accessible toilets).

  • Easy Access Extra-Width: this type of seat is for people (adults over 18 years of age) with a minimum body mass index (BMI) 40kg/m2.

Complimentary companion: Successful applicants for Accessibility Tickets in the types Wheelchair User, Easy Access Standard and Easy Access Amenity will be offered one complimentary ticket for a companion to assist and accompany them at the match. This is not available for Easy Access Extra-Width tickets.

Proof of eligibility:

Wheelchair User, Easy Access Amenity, Easy Access Standard: Medical certificate or proof that is commonly and widely accepted in the country of residence. Please note, blue badge-style parking permits are not usually considered as valid proof of disability.

Easy Access Extra-Width: Qatari and international customers: a signed doctor’s note stating the customer’s BMI will be required. The minimum BMI to be eligible for an Easy Access Extra-Width ticket is 40kg/m².

For more information, please see the FIFA Accessibility Ticket FAQs or contact CAFE.

COVID-19 measures

FIFA and the State of Qatar are committed to putting health first. The State of Qatar will provide the required safeguards to protect the health and safety of all involved in the FIFA World Cup Qatar 2022. All attendees must follow the travel advice from the Qatari authorities and the latest guidance from Qatar’s Ministry of Public Health. Full information on COVID-19 safety measures will be communicated in advance of the tournament.

If you are attending the FIFA World Cup 2022, CAFE invites you to HAVE YOUR SAY and share your experience with other disabled fans who may visit the stadium in the future. This can be done via the Matchday Feedback page of the CAFE website, or by emailing [email protected].

Publishes 20/01/2022