Stadium name: National Arena Bucharest

Host city: Bucharest

Address: Bulevardul Basarabia 37-39, București 077085, Romania

Download to CAFE Disabled Spectators Guide to Bucharest

Covid-19 health and safety measures

To travel to Romania, spectators must first check if a valid visa is needed:

• List of countries whose nationals must be in possession of a visa
• List of countries whose nationals are exempted from the Romanian visa requirement

If you require a visa, please can check this guidance document for further information.

If you are travelling from a red list country, travellers must:

• Provide proof of full Covid-19 vaccination or
• Immunity certificate (previous infection) or
• Limit your stay in Romania to a maximum of 72 hours and provide a negative RT-PCR test

If you are travelling from a yellow list country, travellers must:

• Provide proof of Covid-19 vaccination or
• Immunity certificate (previous infection) or
• Provide proof of a negative PCR test

If you are travelling from a green list country travellers do not need to show any additional documentation other than their ID / passport and match tickets

If you are travelling from a Red or Yellow list country, you will be required to fill out an entry form. 

For further information on the travel requirements for entering Romania, please visit the UEFA EURO 2020 plan your trip webpage.

Spectators will be required to present a wristband along with their match tickets to gain entry to the stadium.

To receive a wristband, all spectators, aged 4 and over, must:

• Provide proof of a full  vaccination, completed a minimum of ten days before the date of the match
• Or provide a negative PCR test result not older than 72 hours before the start of the match
• Or provide proof of a previous COVID-19 infection. The confirmation of infection must be between 15 and 90 days old. Earlier or later infections will not be accepted
• Or present a certified negative COVID-19 test result of a rapid Covid-19 test taken 24 hours before kick-off

If any of the first three options apply to you, you can head to any accredited UEFA EURO 2020 medical centres on the matchday or day before with your documentation (in Romanian or English) to collect your wristband. A cost of 5 lei is applicable.

If the last option applies to you, you are able to take a Covid-19 test at the accredited medical centre. A fee of 40 lei is payable when taking a test. If your test is negative, you will receive your wristband at the centre.

If you have tickets for several matches in Bucharest, you’ll need to go through the same procedure for each match.

Due to the current Covid-19 pandemic, all persons attending UEFA EURO 2020 matches in Bucharest shall be required to comply with health and safety measures in place during their time at the National Arena Bucharest. The policies to be implemented include:

• Maintain a social distance of 1.5m, wherever possible, while in the stadium
• Spectators must, at all times, wear a face mask covering their mouth and nose when within the stadium perimeter. UEFA recommends fans to take some spare masks with them
• Spectators must ensure good hand hygiene by washing and disinfecting their hands whenever possible and make use of sanitiser stations located throughout the stadium.
• Spectators must not occupy any other seat (including wheelchair user space, easy access seat or companion seat) other than the seats allocated as per information on the match ticket.
• Spectators must avoid shaking hands, hugs, high-fives and any close contact with other spectators.
• Cough and sneeze into a tissue or into the crook of your arm, and dispose of any tissues in appropriate bins
• Wherever possible, spectators must stay seated in their seat, including during half time, and limit their movements to and from their seat. If a spectator does need to leave their seat, they must always follow the signs indicating which direction to go.
• Spectators should eat and drink when at their seat, not in concourse areas
• Follow all further health and safety instructions given from stewards and matchday official staff
• Follow all directional signage, one-way and queuing systems in place at the stadium.

Please refer to UEFA’s Supporters Code of Conduct for UEFA EURO 2020 for further information on stadium health and safety regulations. This document is available in English only.

Matches at the stadium

Group C: Austria vs North Macedonia - Sunday 13 June 2021
Group C: Ukraine vs North Macedonia - Thursday 17 June 2021 
Group C: Ukraine vs Austria - Monday 21 June 2021
R16: 1F vs 3A/B/C - Monday 28 June 2021

Getting to the stadium

To reach the stadium from the airport:

• Disabled spectators should take the airport shuttle buses to the city centre and then take follow the advice listed below:
• On matchdays, there is a dedicated shuttle bus running directly from the airport to the National Arena Bucharest. CAFE understand vehicles running on this route are wheelchair accessible

  To reach the stadium from the airport:

  • Disabled spectators should take the airport shuttle buses to the city centre and then take follow the advice listed below:
  • On matchdays, there is a dedicated shuttle bus running directly from the airport to the National Arena Bucharest. CAFE understand vehicles running on this route are wheelchair accessible

From the City Centre

If your ticket is for entrance 2, disabled spectators should take:

• Metro line M1 and alight at Titan station – from here, entrance 2 is around a 15 minute walk via signposted routes. Titan station is fully accessible for disabled travellers.
• Tram line 40 from Piata Sfanta and alight at Bd. Basarabia – from here, entrance 2 is around a five minute walk away via a signposted route.

If your ticket is for entrance 2, disabled spectators should take:

• Metro line M1 and alight at Piata Iancului– from here, entrance 3 is around a 15 minute walk via signposted routes. Piata Iancului is fully accessible for disabled travellers.
• Tram line 55 from Piata Sfanta and alight at Pierre de Coubertin– from here, entrance 3 is around a five minute walk away via a signposted route.

Match ticket holders in Bucharest are entitled to a free matchday travel card to use public transport.

The Bucharest Travelcard is valid on the day of your match, from 00:01 until 23:59. The travel card will be available via the UEFA EURO 2020 app. It will be sent a day before each match you are attending.

Accessible parking and drop-off/pick-up points

Accessible car parking is only available to disabled spectators with a valid matchday ticket and parking pass.

The accessible car parking areas are located at P3A Electroparataj. From here, the stadium is easily reachable.

Road closures are expected to come in to force around four hours prior to kick-off but pass holders will still be able to gain access to the parking as local stewards or police will help vehicles reach the area.

UEFA have advised there are a limited number of taxi drop-off / pick-up points located close to Pierre de Coubertin and Basarabia tram stops.

Spectators are reminded that road closures and travel disruptions may severely increase journey times on matchdays.

Entering the stadium

It is recommended that disabled spectators use the entrance indicated on their ticket.

All entrances at the stadium are accessible, but it is recommended that disabled fans use entrances 1 and 3.

Accessible viewing areas can be found in blocks E and K.

Only bags measuring up to a maximum of 210 mm x 297 mm x 210 mm can be brought into the stadium after security checks.

Three bag deposit locker areas are located on access routes to the stadium for supporters to leave larger bags prior to undergoing security checks. These lockers are free to use by all spectators if required.

Bag deposits around located close on the approaches to entrances 2 and 3. There is another locker by the accessible car parking area.

Security checks will be made at all entrances. Disabled spectators and their companions are advised to have their tickets and valid ID ready for inspection and follow security personnel’s guidance.

Medical equipment will be allowed into the stadium. Disabled spectators are advised to bring medical proof of requirement (i.e. prescription, doctors note etc.) with them on matchdays should they be requested to show evidence of use by stadium staff.

Alternatively, disabled spectators can contact the UEFA Customer Services Team, who can offer guidance on obtaining exemption for bringing medical items into the stadium

There is a strict no smoking policy in place at all host venues for UEFA EURO 2020. Smoking, including the use of e-cigarettes and vapes, will be prohibited for all spectators once passed through the main ticketing gates.

Stadium map

TBC

Accessible concessions

Low-level serving counters are available at most food and drink kiosks inside the stadium and are clearly signposted with the internationally recognised symbol for disability.

Payment of refreshments and merchandise bought at the stadium is via cash or contactless bank, or credit card.

Accessible toilets

There are a total of six accessible unisex toilets across all areas of the stadium. 

The accessible toilets are spacious enough to allow a wheelchair user and their companion to enter, if needed.

The toilets offer left or right-handed transfers to occur.

All the accessible toilets are located close to accessible viewing areas.

The accessible toilets are indicated by signage using the internationally recognised symbol for disability, which is placed at an adequate height, so it is visible in crowded concourses. 

There are no ambulant disabled / easy access toilet cubicles available in the stadium.

There are no Changing Places** toilet facilities available in the stadium.

Audio-descriptive commentary

An audio descriptive commentary (ADC) service will be provided. This inclusive service will enable listeners to enjoy the commentary from any seat in the ground.

For an audio descriptive commentary in English or Romanian. disabled spectators are advised to bring their own personal radio or FM radio compatible mobile device.

(Please note: a number of smartphones, including iPhones and Google Pixel phones, may not currently be FM radio compatible).

Additional headsets will be available for any disabled spectators who wish to use the ADC service and may have forgotten to bring their headphones or device with them.

The headsets will be available for collection on a first come, first-served basis from the Spectator Information points located close to the bad deposit lockers on the approach to entrances 2 and 3.

Headsets can also be collected from the welcome desks at levels 1 and 3 within the stadium.

Accessible services

Assistive hearing devices (hearing loops) are not available at the stadium.

Guide and assistance dogs are permitted into the stadium.

There are first aid rooms available throughout the stadium. All are accessible for disabled spectators.

In case of emergency, disabled spectators in general allocation areas can exit directly out of the stadium onto the podium.

Disabled spectators located in hospitality areas who are unable to exit the stadium without the use of lifts should make their way to the lift lobby where stewards will assist in exiting the venue.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages.

Stadium photos

Last Updated: 17/06/2021

The above information was provided by UEFA and from a CAFE Access Appraisal site visit.

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation feedback form.

Alternative language versions and formats are available upon request.

For further information, please contact CAFE at [email protected].