Stadium name: Merkur Spiel-Arena

Club: Fortuna Düsseldorf

Address: Arena-Straße 1, 40474 Düsseldorf, Germany

Club website: www.f95.de

Disability Access Officer (DAO) details

DAO name: Bettina Nowag

Phone number: +491779593951

Email: [email protected] 

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: ----------

Bus: ----------

Air: ----------

Metro/Tram: ----------

Taxi: ----------

Information can be found in (German) by visiting https://www.barrierefrei-ins-stadion.de/club/fortuna-d%C3%BCsseldorf.

Accessible parking and drop-off/pick-up points

There is accessible parking available in P1.

Ticketing

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Entering the stadium

Disabled fans should use either the South or North-West entrance.

Stadium map

Spectator viewing areas

Wheelchair User spaces: 89, situated on both sides of the grandstand in the lower tier.

Companion seats are located in front of the wheelchair user spaces.

Easy Access seating spaces: ----------

Other areas: There are 20 spaces for blind and partially sighted people, located in Block 1.

Companion seats are located adjacently.

From 2018/19, Dortmund is trialling an area for deaf and hard of hearing fans. There are 14 spaces, located in Block 102.

Accessible concessions

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Accessible toilets

There are 11 accessible toilets, located near to the wheelchair user spaces.

Accessible services

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Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: ----------

The above information was provided by the club and has not been verified by CAFE. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].