Stadium name: King Power Stadium

Club: Leicester City

Address: Filbert Way, Leicester, LE2 7FL 

Club website: https://www.lcfc.com/

Disability Access Officer (DAO) details

DAO name: Jim Donnelly

Phone number: 03448155000 (Option 4) 

Email: [email protected] 

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: National Rail have published links to the nearest stations to sporting venues including Leicester City. Click here for more information.

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Air: ----------

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Accessible parking and drop-off/pick-up points

As parking spaces are limited, they must be arranged in advance, by contacting the Club’s Disability Liaison Officer. Spaces are finalised on a first-come, first-served basis to home or away supporters.

There is a club car park with 36 accessible parking spaces for home and away supporter’s available. Away clubs will be issued with 10 accessible car parking spaces, parking can be booked by calling the sales team on 0344 815 5000 option 1. There is a £16 charge. Drop off facilities are available.

Ticketing

For information on accessible tickets, contact Jim Donnelly, Disability Access Officer (DAO). 

Entering the stadium

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Stadium map

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Spectator viewing areas

Wheelchair User spaces: 197. 

10 spaces for wheelchair users can be found on a raised platform in the away section for away supporters. Please note that this can be extended to 17 spaces for visiting supporters but 7 of those spaces will be with home supporters which is adjacent to the visitors section.

Upper platform wheelchair spaces with Personal Assistant's seats behind in the Family Stand (Block P2), the Spion Kop (Block SK 4) and the East Stand (Block H & Block J3).

Lower platform wheelchair with Personal Assistant's seats behind in the Family Stand (Block P2), the Spion Kop (Block SK4) and the East Stand (Block L1).

For away fans there are Pitch level wheelchair spaces with Personal Assistant's seated immediately behind in the West Stand (Block A2, B1, B2, B3, C1, C2), East Stand (Block H, J1, J2, J3, L1 ) North Stand (Block P, P1, P2, P3) and South Stand (Block SK1, SK2, SK3 SK4) All wheelchair spaces pitch side have seats beside the wheelchair bays to allow the companion/personal assistant to sit bedside the supporter who needs to use a wheelchair.

Easy Access seating spaces: 550. 

Designated seating for ambulant disabled supporters  is located in Block SK 4, Block H and Block P2. The concourses do not have rest areas included.

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Accessible concessions

Catering kiosks in the home sections do have low level serving counters and so are fully accessible.

The club shop is accessible for all fans and does have a low level serving counter.

Accessible toilets

There are 23 accessible toilets. All accessible toilets inside the stadium are for the use of home and away fans. All accessible toilets in the King Power Stadium are fitted with RADAR Locks. Supporters are advised to bring their own key.

Accessible services

Leicester City do provide audio descriptive commentary. The headsets should ideally be booked in advance of match day by contacting Leicester City Football Club’s Disability Liaison Officer Jim Donnelly by telephone on 0116 229 4555 or by email at [email protected]

The headsets can be made available for supporters wishing to use them on the day of a game and can be collected from the Matchday Staff Entrance, situated at the South Stand area of King Power Stadium from 12.30pm until 2.30pm for 3pm kick off and 5.15pm until 7.15pm on evening kick offs.

Please note that supporters will be asked to leave their payment card details and should you fail to return the headsets, there will be a charge of £80 to cover the cost of replacement headsets.

Facilities for assistance dogs are available.

LCFC have a dedicated team of Accessible Support Stewards to assist disabled supporters.

The club has 8 hearing loops located at the City FANSTORE tills and at the main reception.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: Oct 2018

The above information was provided by the club to Level Playing Field (LPF) and has not been verified by CAFE or LPF. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].