Stadium name: Johan Cruijff ArenA

Host city: Amsterdam

Address: Arena Boulevard 1, 1100 DL Amsterdam, Netherlands

Stadium website: https://www.johancruijffarena.nl/stadium-surroundings.htm

Download CAFE's Disabled Spectator Guide to Amsterdam

Covid-19 health and safety measures

An entry ban to the Netherlands is currently in operation depending on your country of residence and nationality.

Travel within the EU

• If you are from a country that is part of the European Union, or the Schengen area, the entry ban is not applicable.

Travel from outside of the EU

• If you are travelling from outside of the European Union and you are not an EU national, or from a Schengen area country, then the entry ban is applicable.

Please refer to the Government of Netherlands website before travelling for the latest information.

If you are travelling from a high-risk country, all travellers aged 13 and over must show a negative Covid-19 test result upon arrival into the Netherlands. The test must be taken a maximum of 72 hours before travelling. All travellers from high-risk countries must also undertake a mandatory 10 day period of self-quarantining upon arrival. On the fifth day post-arrival, you can arrange to be tested at an official municipal health service. If your test comes back negative you are able to end your self-quarantine.

More information on the self-quarantining regulation in the Netherland can be found on the Government of Netherlands website.

To gain entry to the stadium, all ticket holders aged 5 and over must take a COVID-19 test and present the negative test result before entering the stadium.

Covid-19 tests must be booked via a designated Covid-19 testing site. No other test results will be accepted.

Schedule your test appointment using the relevant event test code:

• 13 June Netherlands vs Ukraine: EURO 2020tvt1
• 17 June Netherlands vs Austria: EURO2020tvt2
• 21 June North Macedonia vs Netherlands: EURO2020tvt3
• 26 June Round of 16: EURO2020tvt4

Spectators must schedule a separate test for each match they are attending.

Tests can only be taken on a matchday, spectators are reminded they must take valid ID and confirmation of their scheduled appointment with them. Results will be received in around 60 minutes. If a negative result spectators will receive an email confirmation with a unique code. Spectators then need to download the CoronaCheck app and input their code. This will create a QR code that needs to be scanned when at the stadium.

Matches at Johan Cruijff ArenA

Sunday 13 June 2021 - Group C: Netherlands vs Ukraine (21:00, local time)
Thursday 17 June 2021 - Group C: Netherlands vs Austria (21:00, local time)
Monday 21 June 2021 - Group C: North Macedonia vs Netherlands (18:00, local time)
Saturday 26 June 2021 - R16: 2A vs 2B (18:00, local time)

Getting to Amsterdam

Air: Schiphol airport is located 13km from the city and served by regional flights from across the Netherlands and international flights from cities across Europe including Bucharest, Budapest, Copenhagen, Frankfurt, Dublin, Istanbul, Munich and Moscow.

From the airport, bus route 397 runs to the city centre. Most vehicles on this route are wheelchair accessible. Direct trains also run from the airport's train station to Amsterdam Centraal station. Staff are available to provide assistance to disabled passengers.

Train: Amsterdam Centraal has connections to most major cities in the Netherlands, and has international links. Many international trains are accessible for wheelchair users and assistance is provided from station staff. The station has step-free access.

Further information on accessible public transport in Amsterdam can be found here 

Getting to the stadium

GVB is the public transport provider in Amsterdam. All their vehicles are accessible for disabled passengers, with most stations or stops also being accessible.

All metro stations are accessible with lift or ramped access to the platforms and low-level boarding.

New style trams have a retractable ramp at the far end door for wheelchair user. Older style trams have one entry point that does not have steps. These vehicles do not have ramps, but many stops have a raised platform to allow level boarding. 

All buses are accessible with a ramp for boarding and alighting at the middle door (often operated by the driver) and space onboard for one wheelchair user.

The recommended ways for disabled spectators to reach the Johan Cruijff ArenA are:

If your entrance point is 1 or 2, disabled spectators can take metro line 50 or 54 to either Station Duivendrecht or Station Strandvliet. From Station Strandvliet, the stadium is around a 10-minute walk via Stationsplein. From Station Standvliet, the stadium is less than a five minute walk via a designated walkway.

If your entrance point is 3, 4 or 5, disabled spectators can take metro line 50 or 54 to Station Amsterdam Bijlmer Arena. From here, the stadium is approximately a five-minute walk via Johan Cruijff Boulevard.

Bus routes 44, 47, 49, 66, 171, 300, 356 all go to the stadium. Please note: that road closures in place may affect where buses are able to stop on matchdays.

Accessible parking and drop-off/pick-up points

Accessible car parking is only available to disabled spectators with a valid matchday ticket and parking pass.

The accessible car parking areas are located at P1 (Level 0). From here, disabled spectators take the lifts up to the stadium entrances.

Please note: There are height restrictions in place at this car park. Vehicles with a maximum height of 2.25m are able to park here.

Road closures are expected to come in to force around four hours prior to kick-off but pass holders will still be able to gain access to the parking as local stewards or police will help vehicles reach the area.

UEFA have advised a taxi drop-off point is available near station Amsterdam Bijlmer ArenA

Spectators are reminded that road closures and travel disruptions may severely increase journey times on matchdays.

Entering the stadium

All entrances are accessible, but it is recommended disabled fans enter via entrances 2 and 4.

Only stadium gates B, E H & M have lifts. There is lift access to all accessible seating areas on level 3 or 6 from there. 

UEFA will implement a ‘No Tobacco’ policy at UEFA EURO 2020. The rule will apply to all stadium users, including VIPs, in all areas of the stadium.

Only bags measuring up to a maximum of 210 mm x 297 mm x 210 mm can be brought into the stadium after security checks.

There are two bag deposit lockers at the Johan Cruijff ArenA - one at ArenAPark and the other above the entrance to the Ziggo Dome. Larger lockers are available at the Ziggo Dome. A fee of €8 (excluding €5 deposit for the key) is applicable for each locker.

Stadium map

Further information to be provided ahead of the tournament

Accessible concessions

There is an accessible concession located close to wheelchair viewing area on level 2 with low-level serving counters.

Concessions are available on level 6. These do not have low-level counters.

Accessible toilets

There are accessible unisex toilets available. All have level access, with grab rails and sufficient space for a wheelchair user.

Accessible toilets are indicated by signage using the internationally recognised symbol for disability, which is placed at an adequate height so it is visible in crowded concourses. 

Audio-descriptive commentary (ADC)

Audio-descriptive commentary (ADC) will be available during all matches played at the Johan Cruijff ArenA during UEFA EURO 2020. 

ADC will be provided in two languages - Dutch and English

English:88.4MHz

Dutch: 97.1 MHz

Accessible services

Guide and assistance dogs will be permitted into the stadium

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

  

Last Updated: 13/06/2021

The above information was provided by the club and has not been verified by CAFE. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].