Stadium name: HDI-Arena (Niedersachsenstadion)

Club: Hanover 96

Address: www.hannover96.de

Club website: Robert-Enke-Straße 3, 30169 Hannover, Germany

Disability Access Officer (DAO) details

DAO name: Johannes Seidel

Phone number: +4951196900416

Email: [email protected]

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: ----------

Bus: Line 100 will take you to the stop HDI Arena.

Air: ----------

Metro/Tram: From U-Bahn station Hauptbahnhof, take the U3 or U7 in direction Wettbergen, or U9 in direction Empelde, to stop Waterloo. From the stop, it is approximately a 10 minute walk to the stadium.

Taxi: ----------

For more information (in German), please visit https://www.barrierefrei-ins-stadion.de/club/hannover-96.

Accessible parking and drop-off/pick-up points

There are 50 accessible spaces in P2 and P4. Parking permits are required.

To arrange accessible parking, please contact Stephanie Sidwinski (tel. 01806189600 or email [email protected])

Ticketing

For information on purchasing Accessibility tickets, please contact Diana Hofmeister by email [email protected] or tel. 01806189600.

Entering the stadium

To get to the wheelchair user spaces located in O1, use the north entrance. For S1 to S9, use the south entrance.

Fans seated in spaces for blind and partially sighted people should use the south entrance.

Stadium map

Spectator viewing areas

Wheelchair User spaces: 96, located in blocks O1, O8 and S1.

Seats are covered and sightlines are good.

Complimentary Personal Assistant tickets are provided, and may be situated in front or behind the wheelchair user space.

Easy Access seating spaces: ----------

Other areas: There are 22 spaces for blind and partially sighted fans, including 2 spaces for away supporters. These are located in East Stand, Block O8. 

There are 20 spaces for deaf and hard of hearing fans, located in Block O8.

Accessible concessions

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Accessible toilets

There are 9 accessible toilets situated in the east tribune. There is 1 accessible toilet in block O1 and 1 in block O8, and 3 accessible toilets in the south curve near to wheelchair user spaces. 

There is 1 accessible toilet in the north curve, and 4 in the VIP area.

Accessible services

An audio-descriptive commentary service is available. Headsets are provided at the start of the match and collected at the end.

Those seated in the spaces for deaf and hard of hearing fans have access to on-site sign language interpreters. 

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: ----------

The above information was provided by the club and has not been verified by CAFE. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].