Stadium name: Hampden Park

Host city: Glasgow

Address: Letherby Drive, Glasgow, G42 9BA

Stadium website: https://www.hampdenpark.co.uk/

Download the CAFE Disabled Spectators Guide to Hampden Park

Matches at Hampden Park

Monday 14 June 2021 - Group D: Scotland vs Czech Republic (14:00, local time)
Friday 18 June 2021 - Group D: Croatia vs Czech Republic (17:00, local time)
Tuesday 22 June 2021 - Group D: Croatia vs Scotland (20:00, local time)
Tuesday 29 June 2021 - Sweden vs Ukraine (20:00, local time)

Getting to Glasgow

Air: Glasgow airport is located 16km from the city centre and served by regional flights from across the UK and international flights from cities across Europe including Amsterdam, Barcelona, Milan, Berlin, Dublin, Budapest and Warsaw.

From Glasgow airport, the Glasgow Airport Express 500 operates services to the city centre. The service calls at various stops in the city including close to Glasgow Central station, Queen Street station and Buchanan Street bus station. All buses operating on this service are wheelchair accessible.

Glasgow Prestwick airport is located 60km from the city centre and is served by flights from cities mainly in Spain and Italy.

From Prestwick airport, there are services which run to Glasgow Central station from the airport's own train station. The station is accessible for disabled passengers. Further information on this service can be found in CAFE's Glasgow Accessible Travel Guide

Train: There are two major mainline stations serving Glasgow. Both operate services from various stations across England, Scotland and Wales.

Step-free access and accessible services are available at all these station. 

Further information on the stations can be found below:-

Glasgow Central

Glasgow Queen Street

Getting to the stadium

Train: The nearest accessible station to the stadium is Mount Florida which is served by trains running to and from Glasgow Central. Mount Florida is fully step-free. From here, the stadium is approximately half a kilometre's walk.

Kings Park station is also located close to the stadium, but this station does not have step-free access.

Bus: Two dedicated shuttle bus services will be running from the city centre to the stadium.

If your ticket is for entrance A, you can use the shuttle bus running from Albion Street in the city centre. The drop-off point for this service is Queens Drive. From here, the stadium is approximately a 10-minute walk.

If your ticket is entrances C or D, you can use the shuttle bus running from Shuttle Street in the city centre. This service will drop-off at Aikenhead Road. From here the stadium is a 5-10 minute walk.

The main bus routes to the stadium from Glasgow city centre are 5 , 6, 7, 7A, 31, 34 and 90. There are a number of bus stops located within a 10 minute walk to the stadium. 

Spectators are reminded that road closures and travel disruptions may severely increase journey times on matchdays.

Taxi: All Hackney (black) taxis are wheelchair accessible and easily hired by flagging them on the street if they have the orange for hire light lit.

Accessible parking and drop-off/pick-up points

Accessible car parking is only available to disabled spectators with a valid matchday ticket and parking pass.

The accessible car parking areas are located at P2A, located at Toryglen Football Centre. From here, the stadium is approximately 1km from here. 

A shuttle bus service is now operating to take disabled fans from the car park to entrance A at the stadium. Please note the shuttle bus is not a wheelchair accessible vehicle.

Road closures are expected to come in to force around four hours prior to kick-off but pass holders will still be able to gain access to the parking as local stewards or police will help vehicles reach the area.

Entering the stadium

Access to the stadium is via entrances A and D

Once inside the stadium, accessible viewing areas are located in blocks 8 and 16.

Only bags measuring up to a maximum of 210 mm x 297 mm x 210 mm can be brought into the stadium after security checks.

A bag deposit locker area is located close to the stadium for supporters to leave larger bags prior to undergoing security checks. These lockers are free to use by all spectators if required.

The Bag Deposit is located on Prospecthill Road to the west of the stadium. A fee of £10 per item will apply.

Security checks will be made at all entrances. Disabled spectators and their companions are advised to have their tickets and valid ID ready for inspection and follow security personnel’s guidance.

From the security checkpoints, accessible golf buggies are in operation to take disabled spectators to the entry gate.

Medical equipment will be allowed into the stadium. Disabled spectators are advised to bring medical proof of requirement (i.e. prescription, doctors note etc.) with them on matchdays should they be requested to show evidence of use by stadium staff.

Alternatively, disabled spectators can contact the UEFA Customer Services Team, who can offer guidance on obtaining exemption for bringing medical items into the stadium

UEFA will implement a ‘No Tobacco’ policy at UEFA EURO 2020. The rule will apply to all stadium users, including VIPs, in all areas of the stadium

Stadium map

Further information to be provided ahead of the tournament

Accessible concessions

As a result of current Covid-19 safety guidelines in the UK, unfortunately food and drink concession stands within Hampden Park stadium will not be open.

Accessible toilets

There are a number of accessible unisex toilets across all areas of the stadium. 

The accessible toilets offer a mix of left and right hand transfer and are spacious

All of the accessible toilets are located close to accessible viewing areas.

The accessible toilets are indicated by signage using the internationally recognised symbol for disability, which is placed at an adequate height so it is visible in crowded concourses. 

There are ambulant disabled cubicles installed in some of the toilets blocks across the stadium with 38 in the south stand, 14 in the west stand and 8 in the north stand.

There is a Changing Place located on level 4  

Accessible toilets within the hospitality areas are similar to the accessible toilets in the general allocation areas of the stadium.

Audio-descriptive commentary (ADC)

Audio-descriptive commentary (ADC) will be available during all matches played at Hampden Park during UEFA EURO 2020. 

ADC will be provided in one language - English

Frequency is 89.0 MHz

Additional headsets will be available for any disabled spectators who wish to use the ADC service and may have forgotten to bring their headphones or device with them.

The headsets will be available for collection on a first come, first-served basis from the Spectator Information points located close to entrance A and C.

Accessible services

Assistive hearing devices (hearing loops) are available at customer-facing points.

Guide and assistance dogs are permitted into the stadium.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages.

Stadium photos

Last Updated: 28/06/2021

The above information was provided by UEFA and from a CAFE Access Appraisal site visit.

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation feedback form.

Alternative language versions and formats are available upon request.

For further information, please contact CAFE at [email protected].