Goodison Park Stadium name: Goodison Park Club: Everton Address: Goodison Road, Liverpool, L4 4EL Club website: https://www.evertonfc.com/home Disability Access Officer (DAO) details DAO name: Rachael Lomax Phone number: +44 (0) 151 705 9820 Email: [email protected] Disability Liaison Team details Contact name: Brendan Connolly or Sophie Vernon Phone number: +44 (0) 151 808 0810 Email: [email protected] Disabled Supporters Association (DSA) details DSA name: Everton Disabled Supporters Association (EDSA) Phone number: +44 (0) 151 286 9666 Email: [email protected] Website: https://www.facebook.com/groups/1451917068362781/ Getting to the stadium Train: The nearest major station to Goodison Park is Liverpool Lime Street, which is located approximately 3 miles away. Liverpool Lime Street is fully accessible for disabled passengers. Further information on the accessibility at can be found here Disabled supporters are advised to pre-book assistance via their train operator at least 24 hours ahead of their journey. There is a wheelchair accessible taxi rank at the Skelhorne Street entrance to Liverpool Lime Street and local bus services run from either St John Lane or Queens Square bus station. Both are within a five minute walk of the station. On matchdays supporters can take trains to Sandhills station from Liverpool Central Station. From Sandhills Soccerbuses run to take supporters to Goodison Park Further information on accessibility and pre-booking of assistance at Liverpool Central Station and Sandhills can be found here Bus: Buses are frequent and convenient with ‘express’ services that will get you to and fromGoodison Park and Liverpool City Centre in around 15 minutes. Most vehicles used on routes from Liverpool City Centre to Goodison Park are accessible for wheelchair users with access gained via a ramp operated by the driver. Service 919 departs St Johns Lane opposite Lime Street Station and will be ready to departfrom Walton Lane straight after the final whistle. As well as the dedicated express services, local routes from Liverpool City Centre includeservice 19 & X3 that stop outside The Sir Philip Carter Park Stand whilst services 20, 21, 311 &345 stop on County Road a short walk from Goodison Park. All services depart from QueenSquare Bus Station. Further information on the accessibility of buses in Liverpool can be found by visiting the Merseytravel, Arriva Bus or Stagecoach Bus websites Air: The nearest airport to Goodison Park is Liverpool John Lennon airport which is approximately 12 miles away. From here supporters can take the 80A or 86A bus from the front of the airport to Liverpool South Parkway bus / rail interchange and take a Northern line train to Sandhills Station to connect with theSoccerbus service Taxi: Accessible taxis are available at a the taxi rank at the entrance to Liverpool Lime Street and can be flagged down across the city if the orange for hire light is lit. Please contact the club's disability liaison team for contact details of accessible taxi companies if a vehicle is needed to be pre-booked to collect you from Goodison Park. Accessible parking and drop-off/pick-up points Limited accessible parking is available near the ground please contact Sophie Vernon by email [email protected] for more details. Details of drop-off / pick-up points can also be provided by the club Ticketing For accessible ticketing enquiries, contact Brendan Connolly, the club's disability ticketing officer, by email on [email protected] or telephone on +44 (0) 151 808 0810. There is a low level ticketing window available for disabled supporters at the Sir Philip Carter Park Stand box office only. Entering the stadium There are five designated accessible entrance points at Goodison Park: Gate 2A for Main Stand South and pitchside seating in the Sir Philip Carter Park Stand Gate 20A for Main Stand North and Howard Kendall Lower Gwladys Street Gate 61A for pitchside seating in the Sir Philip Carter Park Stand and Bullens Road Paddock. Gate 61A is also the accessible entrance point for disabled visiting supporters who are sat in the Lower Bullens away section Gate 73 for seats 1 - 22 in the Sir Philip Carter Park Stand Upper Gate 74 for seats 23 - 45 in the Sir Philip Carter Park Stand Upper Stadium map Spectator viewing areas Wheelchair User spaces: 216. There are 196 wheelchair user spaces for home fans. These spaces are located in the Sir Philip Carter Park Stand (both pitchside and elevated), the lower Bullens Road Paddock (pitchside), the Howard Kendall lower Gwladys Street (both pitchside and elevated and the Main Stand (elevated) There are 20 wheelchair user spaces in the Lower Bullens away section. 16 of these spaces are pitchside and four are located on slightly raised platform. Companions sit either adjacent or behind depending on which area of the stadium the matchday ticket is for Easy Access seating spaces: 125 There are dedicated easy access seats available in the Howard Kendall Lower Gwladys Street, the Sir Philip Carter Park Stand and in the away section. However, supporters with reduced / limited mobility are able to sit anywhere within Goodison Park. Supporters are encouraged to speak with the club's Disability Liaison Team who will endeavour to best support individual needs when purchasing easy access seats. The club advises that the upper tiers of Goodison Park are steep and the club discourages any supporter who would be unable to exit the stadium quickly in the event of an emergency evacuation from purchasing tickets in any of the upper tiers of the stadium. Other areas: ---------- Accessible concessions There are low-level kiosks in the Sir Philip Carter Park Stand, one close to the accessible seating area in the Howard Kendall lower Gwladys Street and two in the Main Stand. In addition, the Club has an at seat delivery service for food and drink purchases within the accessible areas of the stadium. Order forms can be obtained from stewards upon arrival and delivery of items will be made during the first half of the match. Please note that the sale of alcohol is not permitted in certain accessible areas of the stadium due to licensing laws. Large-print hand-held menus and allergy information are available on request at all kiosks. Accessible toilets There are a total of 21 accessible toilets located within Goodison Park. The RADAR key system is in operation. For supporters who do not have their own RADAR key, accessibility stewards are available with keys to support access to the accessible facilities. The location of the accessible toilets are as follows: Main Stand South - 2 Main Stand North - 2 Howard Kendall Lower Gwladys Street - 2 Sir Philip Carter Park Stand pitchside - 4 Sir Philip Carter Park Stand upper - 4 Lower Bullens Paddock / Away section - 2 Hospitality lounges - 4 across all lounges Changing Place - 1 The Changing Place facility is located in the courtyard of the Sir Philip Carter Park Stand on the Main Stand side of the stadium. If you are located in one of the other accessible areas of the stadium, but would require use of the Changing Places facility whilst visiting Goodison, please let the Disability Liaison Team know in advance and this can be facilitated. Accessible services The club provides a commentary service via Hospital Radio for all blind and partially sighted supporters. This service is available throughout the stadium. Devices can be pre-booked in advance of matches via Brendan Connolly (contact details above). Devices that have been pre-booked can be collected from the low-level ticketing window in the Sir Philip Carter Park stand prior to kick-off and returned to any steward post-match. There are a dedicated team of accessibility stewards who are available before, during and after the match to offer help and assistance to all disabled spectators. Induction (hearing) loops are fitted at the Club Shops, the two main reception areas and at the accessible ticketing window. There is level entry in the club's Fan Zone area with content interpreted into British Sign Language There is an off-site sensory room available. Guide and assistance dogs are welcome at Goodison Park. Supporters are requested to inform the Disability Liaison Team at the point of purchasing tickets to ensure appropriate tickets are allocated and provisions can be put into place. We have a members only off-site lounge called the Blue Base, membership is available to fans who are season ticket holders and identify as disabled. Useful publications and policies Please follow @Accessible_EFC on Twitter or Everton Disability Liaison Team on Facebook for the latest information on accessibility matters at Goodison Park For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here. Stadium photos ---------- Last Updated: 24 October 2019 The above information was provided by the club to CAFE and has not been fully verified by CAFE. Fans comments If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer. Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services. If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here. For further information, please contact CAFE at [email protected].