Franz Horr Stadium Stadium name: Franz Horr Stadium (Generali-Arena) Club: FK Austria Wien Address: Horrplatz 1, 1100 Wien Club website: www.fk-austria.at Disability Access Officer (DAO) details DAO name: Ines Bauer Phone number: 004316880150306 Email: [email protected] Disabled Supporters Association (DSA) details DSA name: ---------- Phone number: ---------- Email: ---------- Website: ---------- Getting to the stadium Train: ---------- Bus: Supporters can take bus 15A to Neulandschule, or bus 68A and 68B to Theodor-Sickel-Gasse. Air: The closest airport is Flughafeen Wien Schwechat. It is possible to get the city airport train into the city. Metro/Tram: Supporters can take the metro line U1 from Hauptbahnhof Südtirolerplatz to Altes Landgut, which takes 11 minutes. Taxi: Supports should take the A23 exit Verteilerkreis Favoriten. Accessible parking and drop-off/pick-up points There are 10 accessible parking spaces in the underground carpark, and 10 spaces in Czeikestraße, which is located 150m from the stadium. There are dedicated drop-off and pick-up points. Ticketing The club provides complimentary tickets for wheelchair users and their Personal assistants. Entering the stadium Disabled supporters should use the gate 4 at North entrance and gate 11 at South entrance. Stadium map ---------- Spectator viewing areas Wheelchair User spaces: 28 in the 1st tier of North stand. 4 in the 3rd tier of North stand VIP. 8 in 1st tier of West stand. 5 in the South-West corner. Easy Access seating spaces: Located in row 1, 1st tier of North stand, and row 11, 1st tier of West stand for home supporters. There are no easy access seating spaces in the away sector. Other areas: There are no designated seats for blind and partially sighted fans. Accessible concessions There are no accessible concessions with low-level counters. Accessible toilets There are 12 accessible toilets available at different points around the stadium. Accessible services 'Bundesliga on Ear' service is available for blind and partially sighted supporters on radio frequency 97.5. In addition to game commentary, this service includes pre-match reports, interviews, and press conference recordings. Supporters should bring their own publications. Useful publications and policies For more stadium information for disabled supporters, http://www.fk-austria.at/de/n/newsarchiv/2011/. For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here. Stadium photos ---------- Last Updated: 03/09/2018 The above information was provided by the club and has not been verified by CAFE. Fans comments If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer. Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services. If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here. For further information, please contact CAFE at [email protected].