Stadium name: Football Arena Munich

Host city: Munich

Address: Werner-Heisenberg-Allee 25, 80939 München, Germany

Stadium website: https://allianz-arena.com/en

Download the CAFE Disabled Spectators Guide to Munich

Covid-19 health and safety measures

Germany has identified three categories of risk areas. Different rules apply depending on where your country of origin is listed. The three areas are:

• Risk areas
• High incidences areas
• Areas of variant concern

Any person who has been in a risk or high incidence area ten days prior to entering Germany is required to quarantine for ten days unless they provide the relevant authorities with one of the following proofs:

• A negative Covid-19 test result, taken less than 48 hours before travelling to Germany, or less than 48 hours after arriving in Germany. Proof of a negative test result must be written in one of the following languages: German, English, French, Italian or Spanish
• Proof of Covid-19 infection less than six months and more than 28 days ago in one of the following languages: English, French, German, Italian or Spanish
• Proof of receipt of two doses of vaccination, more than 14 days ago, in one of the following languages: English, French, German, Italian or Spanish.

If your country of origin is listed as an area of variant concern, you may not enter Germany. 

Please visit the Federal Foreign Office website for further information on Covid-19 and quarantine regulations.

To enter the stadium supporters must present a negative Covid-19 test taken in Germany within 24 hours of kick-off.

• The test must be uploaded to one of two apps - the Luca app (Download for Android / iOS) or the Corona-Warn-App (Download for Android / iOS). If you are a non-German resident, you can only use the Luca app.
• Book a test at any test centre in Germany that cooperates with the luca app. The test must be taken within 24 hours of the kick-off. Tests taken more that 24 hours in advance of the match will not be accepted.
• After receiving your negative test result, upload it to the luca app.
• It's recommended that you have your test validated before arriving at the stadium entrance. Simply show your test result to one of our friendly volunteers at the entrance to the esplanade - look out for the "test validation" signs. This will help speed things up at the stadium entrance and avoid queues.

Spectators can also present a COVID-19 wristband, which can be picked up at the stadium for ticket holders who have recovered from COVID-19 or been fully vaccinated. To receive wristband:

• Book an appointment at the collection point at the stadium.
• Timeslots for collection are available on the day before the match (16:00 – 20:00) and on matchday (4 hours before kick-off until 30 minutes after kick-off).
• Bring your vaccination certificate, or proof of previous infection dated less than six months ago, and ID (passport or ID card).
• At the collection point, the wristband will be put around your arm
• On matchday, simply show your wristband to the staff at the stadium entrance.

Due to the current Covid-19 pandemic, all persons attending UEFA EURO 2020 matches in Munich shall be required to comply with health and safety measures in place during their time at the Football Arena Munich. The policies to be implemented include:

• Maintain a social distance of 1.5m, wherever possible, while in the stadium
• Spectators must, at all times, wear a face mask covering their mouth and nose when within the stadium perimeter. UEFA recommends fans to take some spare masks with them
• Spectators must ensure good hand hygiene by washing and disinfecting their hands whenever possible and make use of sanitiser stations located throughout the stadium.
• Spectators must not occupy any other seat (including wheelchair user space, easy access seat or companion seat) other than the seats allocated as per information on the match ticket.
• Spectators must avoid shaking hands, hugs, high-fives and any close contact with other spectators.
• Cough and sneeze into a tissue or into the crook of your arm, and dispose of any tissues in appropriate bins
• Wherever possible, spectators must stay seated in their seat, including during half-time, and limit their movements to and from their seat. If a spectator does need to leave their seat, they must always follow the signs indicating which direction to go.
• Spectators should eat and drink when at their seat, not in concourse areas
• Follow all further health and safety instructions given from stewards and matchday official staff
• Follow all directional signage, one-way and queuing systems in place at the stadium.

Please refer to UEFA’s Supporters Code of Conduct for UEFA EURO 2020 for further information on stadium health and safety regulations. This document is available in English only.

Matches at the Football Arena Munich

Tuesday 15 June 2021 - Group F: France vs Germany (21:00, local time)
Saturday 19 June 2021 - Group F: Portugal vs Germany (18:00, local time)
Wednesday 23 June 2021 - Group F: Germany vs Hungary (21:00, local time)
Friday 02 July 2021 - QF: Match 4 vs Match 2 (21:00, local time)

Getting to Munich

Air: Franz Josef Strauss airport is located 36km from the city and is served by regional flights from across Germany and international flights from cities across Europe, including London, Dublin, Lisbon, Moscow, Paris, Madrid and Rome.

Please refer to the airport's dedicated webpage for details of the accessible and services available for disabled passengers.

From the airport, S-Bahn lines S1 or S8 run from the airport station to Munich Hauptbahnhof. Lifts provide access to the platforms, and vehicles are wheelchair accessible with level boarding.

Train: Munich Hauptbahnhof has connections to most major cities in Germany, as well as services running to and from France, Hungary, Austria, Czech Republic and Switzerland. Most local and international trains are accessible for wheelchair users, and assistance is provided from station staff. The station has step-free access.

Assistance with boarding and alighting needs to pre-booked a minimum of 24 hours in advance of journeys. Assistance can be booked by emailing the Deutsche Bahn Mobility Team at [email protected] or telephoning on +49 30 6521 2888.

Getting to the stadium

Public transport:

Predominantly, all buses provided by MVV are wheelchair accessible with low-level floor and automatic ramps at the middle door for boarding and alighting. 

All of the U-Bahn stations and vehicles are accessible for disabled passengers.

Around 85% of the S-Bahn (urban rail) stations and vehicles are accessible for disabled passengers.

Around 85% of the tram stops are accessible for disabled passengers, with nearly all vehicles having wheelchair access.

For more information on reaching the stadium, please the FC Bayern Munich page on the Barrier Frei website.

The recommended ways for disabled spectators to reach the Football Arena Munich is: 

Metro: From Marienplatz metro take U-bahn line 6 in direction Garching-Forschungszentrum to stop Fröttmaning.

Lifts and escalators are available at the south end of the platform. There is a barrier-free route from Fröttmaning to the stadium.

The stadium is approximately a 10 - 15 minutes walk from Fröttmaning metro stop. A shuttle bus service for disabled spectators will run from 

Accessible parking and drop-off/pick-up points

Accessible car parking is only available to disabled spectators with a valid matchday ticket and parking pass.

Accessible parking is located in P1 (in the Parkhaus).

The taxi drop-off point ahead of matches is located south side of the stadium. An accessible shuttle bus service, which will take disabled spectators to the stadium, also starts from here.

Two taxi pick-up points for after matches are available, one located on the north side of the stadium, by the north car park area. The other is on the south side, close to the south car park area.

Entering the stadium

The recommended entrance for accessibility ticket holder is 1, but entrances 2 and 3 are also accessible and can be used.

UEFA will implement a ‘No Tobacco’ policy at UEFA EURO 2020. The rule will apply to all stadium users, including VIPs, in all areas of the stadium.

Only bags measuring up to a maximum of 210 mm x 297 mm x 210 mm can be brought into the stadium after security checks.

A bag deposit locker area is located close to the taxi pick-up point on the south of the stadium and close to entrance 2 on the north side of the stadium for supporters to leave larger bags before undergoing security checks. A fee of €5 is applicable to each item left.

Security checks will be made at all entrances. Disabled spectators and their companions are advised to have their tickets and valid ID ready for inspection and to follow the guidance of security personnel.

Medical equipment will be allowed into the stadium. Disabled spectators are advised to bring medical proof of requirement (i.e. prescription, doctors note etc.) with them on matchdays should they be requested to show evidence of use by stadium staff.

Accessible viewing areas

Accessible viewing areas are located on level 2, the West and East sides of the stadium.

Accessible toilets

Accessible toilets are located at various points throughout the stadium, all located close to the accessible viewing areas. A Euro key may lock accessible toilets in the stadium. If they are and you don't have your own key, please find a steward who will be able to help you access the toilet.

Accessible toilets are unisex and are large enough for a wheelchair user and their companion to enter.

Accessible toilets are indicated by signage using the internationally recognised symbol for disability, which is placed at an adequate height, so it is visible in crowded concourses.

There are also accessible toilets outside the stadium close to the accessible parking area.

There are no ambulant disabled cubicles in the standard toilet blocks throughout the stadium. 

There are two Changing Places toilet facilities (Toilet for All) available in the stadium—one in the west stand and one in the east stand. Please speak to stewards in the stadium if you need to access one of these facilities during the match.

Accessible services and facilities

There are refreshment concessions located near to the accessible viewing areas. However, there are no low-level counters available or priority lanes available. 

Payment of refreshments and merchandise bought at the stadium is via contactless bank or credit card only.

Accessible first aid rooms are located close to accessible viewing areas.

Assistive listening devices (hearing loops) are not provided at the stadium.

In case of emergency, disabled spectators located in general allocation areas can directly exit the stadium onto the podium level.

Disabled spectators located in VIP and hospitality areas who are unable to exit the stadium without the use of lifts should make their way to the lift lobby, where stewards will assist in exiting the venue. 

Audio-descriptive commentary (ADC)

Audio-descriptive commentary (ADC) will be available during all matches played at the Football Arena Munich during UEFA EURO 2020. 

ADC will be provided in two languages - German and English

For an audio descriptive commentary in German and English, disabled spectators are advised to bring their own personal radio or FM radio compatible mobile device 

(Please note: a number of smart phones including iPhones and Google Pixel phones, may not be currently FM radio compatible).

Additional headsets will be available for any disabled spectators who wish to use the ADC service and may have forgotten to bring their headphones or device with them, or their own device is not working.

The headsets will be available for collection on a first-come, first-served basis from the spectator information points located on both the north and south sides of the stadium, close to entrances VI and IX.

ADC Frequencies:

98.2 MHz for German

94.8 MHz for English

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages.

Stadium photos

Last Updated: 15/06/2021

The above information was provided by UEFA and from a CAFE Access Appraisal site visit.

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation feedback form.

Alternative language versions and formats are available upon request.

For further information, please contact CAFE at [email protected].