Stadium name: Estadio Santiago Bernabéu

Club: Real Madrid

Address: Av. de Concha Espina, 1, 28036 Madrid, Spain

Club website: https://www.realmadrid.com/en 

Disability Access Officer (DAO) details

DAO name: ----------

Phone number: ----------

Email: ----------

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: Madrid is linked by rail to many of Spain's major towns and cities. Madrid Chamartín railway station is relatively close to the Bernabeu.

Bus: The stadium is served by bus routes 14, 27, 40, 43, 120, 147 and 150. 

Air: Madrid Barajas Airport is Spain's biggest airport and the 4th busiest in Europe, with many direct connections.

Metro/Tram: Madrid has an extensive metro network. The Santiago Bernabeu has its own metro station on Line 10. 

Taxi: ----------

Accessible parking and drop-off/pick-up points

Accessible parking is available within 50-100m of the stadium entrance.

Ticketing

For information on how to purchase a match ticket, please contact the club directly.

Entering the stadium

Wheelchair users with tickets for the North Stand platform should use the dedicated entrance in the North stand.

Wheelchair users with tickets for the South Stand spaces access their seats via a service tunnel. 

Stadium map

Spectator viewing areas

Wheelchair User spaces: 45. 

15 of these are in an elevated position in the North Stand.

30 of these are at pitch-level in the South Stand. 

Seats for Personal Assistants are located directly behind the wheelchair user. Seats not taken by Personal Assistants are reserved for other disabled supporters. 

Easy Access seating spaces: ----------

Other areas: ----------

Accessible concessions

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Accessible toilets

There is one accessible toilet in each of the tribunes at the stadium.

Accessible services

For detailed information on the accessible services available at the stadium, please contact the club directly.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

  

View of the stadium                                                             Sightlines from accessible seating area

Accessible seating area

Last Updated: ----------

The above information was provided by the club and has not been verified by CAFE.

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].