Stadium name: Estadio do Dragão

Address: Via Futebol Clube do Porto, 4350-415, Porto, Portugal

Club website: https://www.fcporto.pt/en/club/estadio-do-dragao

Covid-19 health and safety measures

Due to the current Covid-19 pandemic, all persons attending the UEFA Champions League Final 2021 shall be required to comply with health and safety measures in place during their time at the Gdańsk Stadium. These policies include:

• Provide proof of a negative rapid antigen test result dated from 28 or 29 May. Supporters can also provide proof of a negative PCR test result dated from 26 through to 29 May.
• Maintain a social distance of 1.5m, wherever possible, while in the stadium.
• Spectators, must at all times, wear a face mask covering your mouth and nose when within the stadium perimeter. UEFA recommends fans take some spare masks with them.
• Maintain good hand hygiene throughout time inside the stadium - wash hand regularly and make use of hand sanitising stations located at various points within the stadium.
• Spectators must not occupy any other seat (including wheelchair user space, easy access seat or companion seat) other than the seats allocated as per information on the match ticket
• Follow all further health and safety instructions given from stewards and matchday official staff
• Follow all directional signage, one-way and queuing systems in place at the stadium.

Please refer to UEFA’s Supporters Code of Conduct for the UEFA Champions League Final 2021 for further information on stadium health and safety regulations. This document is available in English and Portuguese.

Accessible travel in the city

At the airport: 

Francisco Sá Carneiro Airport is located approximately 17km from the stadium and approximately 14km from the city centre.

The airport is accessible for disabled passengers with lifts and accessible toilets throughout. Accessible car parks and drop-off points are located in front of the terminal.

For further information on the services, facilities and amenities available at Francisco Sá Carneiro Airport for disabled passengers, please contact the airport directly via email at [email protected] or by telephone on +351 229 43 24 00. 

The airport requires disabled travellers to book any assistance needed whilst at the airport via the travel agent or the airline you are travelling with no later than 48 hours in advance of your journey. Assistance cannot be pre-booked via Francisco Sá Carneiro Airport directly.

At the main train station

There are two main stations in Porto, São Bento and Campanhã stations.

São Bento is located approximately 4km from the Estadio Do Dragão, while Campanhã station is approximately 2.5km from the stadium.

Both stations have facilities available for disabled passengers including accessible toilets and ramps for train access.

Please visit the station check page of the Combios de Portugal website to find out more about the accessible facilities at each station. This page is available in English and Portuguese.

Assistance with boarding and alighting must be booked at least 48 hours before journeys via the Integrated Mobility Service team. They can be contacted by calling +351 707 21 07 46.

Travelling by bus and tram

Both the bus and tram networks in Porto are very accessible for disabled passengers. Most bus vehicles provided by ZTM are wheelchair accessible with low-level kneeling floors, level or ramped access and space for one wheelchair user on board.

For more information on planning your journey by bus in Porto, please visit the STCP journey planner, available in Portuguese only.

STCP can be contacted via email at [email protected].

For more information on planning your journey by metro in Porto, please visit the Metro do Porto journey planner, available in English and Portuguese.

Metro do Porto can be contacted via email at [email protected]

Travelling by taxi

CAFE is not aware of any taxi companies based in Porto that provide wheelchair accessible vehicles.

Getting to the stadium

Air: From the airport, disabled spectators can take metro line E (purple line) from the terminal metro station in the direction of Estadio do Dragão to the stadium station (20 stops).

The stadium is approximately a 200 - 300 metre walk across Alameda das Antas from the metro station.

Overall journey time is approximately 40 – 45 minutes

From São Bento station: 

• By metro - Take metro line D (yellow line) from the station in the direction of Hospital Sao Joao and alight at Trindade (2 stops). From, here take metro line A (blue line) to Estadio Do Dragão metro station (5 stops). The stadium is approximately a 200 - 300 metre walk across Alameda das Antas from the metro station.
• By bus – from the station take bus 801 from Av Dom Afonso Henriques outside of the station in the direction of Pedro Da Cova. Alight at Dragão Stadium stop (10 stops). From here it is approximately a five-minute walk via R. Joao Marques Pinto and Alameda das Antas. 

Overall journey time is approximately 15 – 20 minutes.

From Campanhã station

• By metro - Take metro line F (orange line) from the station in the direction of Fanzeres and alight at Estadio Do Dragão metro stop (1 stop).
• By metro - take metro line A (blue line) to Estadio Do Dragão metro station (1 stop).
• By metro - take metro line B (red line) to Estadio Do Dragão metro station (1 stop).

The stadium is approximately a 200 - 300 metre walk across Alameda das Antas from the metro station.

Overall journey time is approximately 8 – 10 minutes.

Accessible parking and drop-off/pick-up points

Accessible car parking is only available to disabled spectators with a valid matchday ticket and parking pass.

Accessible parking is located in P4 on Rua João Marques Pinto.

The stadium entrances are approximately 300 – 400 metres from the accessible car parking area.

Access to the parking area for pass holders is available from early on the matchday. Road closures are expected to come in to force around four hours prior to kick-off, but pass holders will still be able to gain access to the parking as local stewards or police will help vehicles reach the area.

There are dedicated drop-off or pick-up points for disabled spectators available at this stadium.

Ticketing

All tickets allocated to fans through the UEFA ticket lottery will be delivered as mobile tickets. Mobile tickets will be sent to a dedicated iOS/Android app, as of 14 days prior to the match. Please visit UEFA Ticketing website for more information on downloading your match ticket.

Entering the stadium

Access routes around the stadium are steep. A lift is available to help disabled spectators reach the podium level. The lift is located opposite the metro station close the Museu de FC Porto. The lift is big enough for one wheelchair user and their companion to enter at a time.

Accessible entrances points for general allocation ticket holders are located at gates 08 and 22.

The entrance point for Manchester City accessibility ticket holders is located at gate 08.

The entrance point for Chelsea accessibility ticket holders is located at gate 22.

Stadium map

TBC

Spectator viewing areas

Accessible viewing areas: 

Manchester City - 

Wheelchair user spaces, with adjacent companion seating, will be located in blocks S07, S08, S10 and S11.

Easy access seats for disabled spectators with adjacent companion seating, have been identified in block S09.

Chelsea -

Wheelchair user spaces, with adjacent companion seating, will be located in blocks S26 and S27.

Easy access seats for disabled spectators with adjacent companion seating, have been identified in blocks S25.

General Allocation ticket holders -

Wheelchair user spaces, with adjacent companion seating, will be located in blocks S11, S23 and S24.

Easy access seats for disabled spectators, with adjacent companion seating, have been identified in blocks S25, S26 and S27.

Accessible concessions

There are no concessions / food and drink kiosks close to the accessible viewing areas. Companions of disabled spectators will be given access to concession areas to make any purchases for disabled spectators.

Companions may be required to show their match ticket to gain access to the concourses from the accessible viewing areas.

Accessible toilets

There are two accessible unisex toilets located in the north sector and two accessible unisex toilets located in the south sector.

All accessible toilets are located close to the accessible viewing areas, by the ramp that leads to the viewing platforms.

CAFE understands accessible toilets offer either left or right-hand transfers and have sufficient space for a wheelchair user and companion to enter, where required

There are no ambulant disabled / easy access cubicles available in the stadium.

There are no Changing Places** toilet facilities available in the stadium.

Accessible services

Audio-Descriptive Commentary (ADC): An audio-descriptive commentary (ADC) service will be provided in two languages – Polish and English. This inclusive service will enable listeners to enjoy the commentary from any seat within the ground.

To enjoy ADC, please bring your own personal radio or FM radio compatible mobile phone device (Please note: many iPhones are currently not FM radio compatible)

ADC Frequencies: English 97.3 MHz and Portuguese 96.3 MHz

Assistive listening devices: Assistive listening devices (hearing loops) are not provided at the stadium.

Guide and assistance dogs: Guide and assistance dogs are permitted entry into the stadium.

Payment: Food and drinks purchases within the stadium can be made via cash or contactless payment card.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: 28/05/2021

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].