Sporting CP

 

Stadium Information

Club

Sporting CP

Stadium

Estádio José Alvalade

Address

Estádio José Alvalade,

Lisbon,

Portugal

 

Club / Stadium Contact for Disabled Supporters

Name

Telephone number

Email address

Website address

Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking

 

By Air

The nearest airport to the Jose Alvalade Stadium is Lisbon International Airport. From here supporters can take bus 783 which CAFE understands is wheelchair accessible to the Campo Grande which is the nearest bus station to the stadium. 

 

By Metro

The nearest accessible metro station to the Jose Alvalade stadium is Telheiras which is on the Verde (Green) Line. Telheiras is less than 0.5km walk from the stadium. For more information on accessible metro stops in Lisbon, please click here 

 

By Bus

Several buses go from Lisbon city centre to the Jose Alvalade Stadium. Not all buses in Lisbon are accessible for wheelchair users, for further information on what services are suitable for wheelchair users, contact Carris Transport on +351 213 613 141

 

Accessible Parking

Accessible parking is available at level -1 of the parking zones.

Getting a Ticket

 

The club distributes a disabled fans ticket for both the disabled fan and a companion to use. This is available at a reduced concessionary rate.

Spectator Viewing areas

 

There are 2 reserved areas on level 2, on the north and south side, with a total of 50 spaces for wheelchair users. Fans can access these straight from the parking zones (level -1, where there are accessible parking spaces) or from outside the stadium (next to the Clinica CUF or by the Multisports building). In each case, there will be a steward who will check tickets and show where the lift is to level 2.

Amenities

 

Accessible toilets are available in both of the areas that have spaces for wheelchair users.

Services

 

Useful Publications and Policies

 

For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 14 different languages here.

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

Translations provided automatically by Google

 

Comments

Anthony Joy

Match: Sporting Lisbon v Arsenal, Europa League, 25/10/18

Published: 27/10/2018

 

View during second half when we moved to another part of the block, not intended for wheelchairs

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Anthony Joy

Match: Sporting Lisbon v Arsenal, Europa League, 25/10/18

Published: 27/10/2018

 

View from the wheelchair spaces at Sporting Lisbon

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Anthony Joy

Match: Sporting Lisbon v Arsenal, Europa League, 25/10/18

Published: 27/10/2018

 

Match: Sporting Lisbon v Arsenal, Europa League Group Stage, 25/10/18

 

Arsenal's third matchday of the Europa League group stage gave us chance to travel to Lisbon for the first time (for many of us) and also a new ground to visit.  Knowing that we were pretty much guaranteed some late autumnal sunshine,  we travelled out to the city of seven hills in good spirits.

 

Getting There & Parking

The Estadio Jose Alvalade XXI is to the North West of the City and is built about 15-20 minute walk from the Benfica Estadio do Sport Lisboa. The stadium is surrounded by motorways, and residential blocks but there seemed to be no obvious place to park.  We travelled via the Lisbon metro system.  We took the Green Line from Cais do Sodre, near to the sea where we had enjoyed lunch and some afternoon refreshments.  We went to the end of the line (in about 20 minutes) exiting at Telheiras station. From here, it is about a 10 minute walk to the away end (Gate A1).   There is a station nearer to the ground, Campo Grande but this is not suitable for wheelchair users, and the advice for Arsenal fans was to avoid this station.

 

Arriving at the stadium, we had to enter via a different entrance from the majority of Arsenal fans.  It is marked as accessible entrance but in very small writing which you could easily miss.   You need to look for the entrance to the fitness centre.   A security guard took us through the back of the centre to a lift. 

 

Getting a Ticket

Our tickets were arranged through Arsenal. The tickets cost 11EUROS and were the type to print at home.   Disappointingly we had an allocation of just 3 wheelchair spaces. On arrival it was clear as to why, with only three spaces in the very back row of the lower tier available for wheelchairs – despite there being a lot more space to accommodate further supporters.

 

Spectator Viewing Areas

Our position was at the back of the lower tier (floor 2). A steward let us through a gate into the back of the Arsenal section (Block A9).  We were to be sat with our fellow Arsenal fans which is a positive, but having seen the seats and knowing that Arsenal fans will stand at European away games, we quickly realised we wouldn’t be seeing much of the game.  Our seats were not sufficiently higher that the row in front meaning we saw very little. Looking around the stadium, this appeared to be the case with each wheelchair area behind the goals at either end.  Companion seating is to the side.

 

There are approximately 4 wheelchair paddocks situated at the back of the lower tier at either end of the stadium. There was an area to hang flags behind us.

 

During the first half we saw very little of the game.  An employee for Sporting Lisbon pointed at the opposite side of the section which was not a wheelchair area, but positioning ourselves behind the back row we could see a little more.   We had to squeeze our wheelchairs through a narrow passage that was not meant for wheelchairs to use.  Two of us managed it, but one could not due to the width of his wheelchair.

 

Amenities

Right next to the lift entrance, is a door with a disabled WC sign.  This leads to three spacious disabled toilets, with drop down handles on both sides and assistance alarms within easy reach.  

 

There is a small refreshment kiosk in the Sporting Lisbon section.   After a few minutes of persuading stewards and police, we were allowed to walk through the gate to get a drink.  The counter is very high for a wheelchair user to reach over. 

 

After a good performance which saw Arsenal move onto 11 wins in a row, we had a police escort back to the Metro station.  I’d advise being careful, as with the crowd it is not well lit, and the road surface is not in a great condition.  

 

Lisbon in General

Assuming you fly into Lisbon, dont waste your money on a taxi.  The red line costs 6.50EURO for a 24-hour pass.  An accessible map can be downloaded from www.metrolisboa.pt.  I found it very easy to use, but just be careful boarding the trains:  the platform and train is not truly level, and there is about a 3 inch gap.   The metro stations have accessible toilets as well.

 

We stayed at the IBIS Lisboa Liberdade hotel off Rato; while Im sure there are many other great alternatives I was very impressed with the standard of the accessible room, particularly the shower.

 

One of the draw backs to Lisbon is the Cobbles and hills. They are everywhere however in the main city centre where the restaurants and bars are, the cobbles are very flat so it is easier to wheel over them.     

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