Porto

 

Stadium Information

Club

Porto

Stadium

Estádio do Dragão

Address

Via Futebol Clube do Porto,

4350-415 Porto,

Portugal

Club / Stadium Contact for Disabled Supporters

Name

Damasio Teixeira

Telephone number

Website address

Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking

 

By Metro

The metro system in Porto is accessible for disabled passengers with level access on the metros at all stops. From Porto city centre supporters can take metro lines A, B E and F to the stadium. Estadio do Dragao is the nearest metro stop to the stadium. From this metro stop it's approximately 300m to the stadium

 

By Air

The nearest airport to the Estadio do Dragao is Francisco Sa Carneiro airport which is approximately 16km from the stadium. From here supporters can take the metro from the airport station (Line F) to Porto city centre or to the stadium direct. Total journey time from the airport to the stadium is around 45 minutes.

 

By Taxi

The stadium is approximately a 15 - 20 minute journey from Porto city centre by taxi. 

 

Parking

Accessible parking spaces are available in the stadium's underground car parking area. Contact the club for further information on this.

Getting a Ticket

 

The club have advised CAFE that accessible area tickets are usually bought directly from the stadium’s ticket offices. Disabled spectators should be aware there is no low-level serving windows at the ticket office and there is also a step leading up to the windows. 

 

Disabled spectators who require a companion are entitled to a companion ticket at the stadium.

 

Spectator Viewing areas

 

The stadium has 136 wheelchair user spaces on level 1 for general spectators. There are 68 wheelchair user spaces in the North stand and 68 wheelchair user spaces in the South stand. All wheelchair user spaces have adjacent companion seating.

 

Entrance to the accessible viewing areas is via gate 8 in the south stand and gate 22 in the north stand. Once inside the stadium there are ramps leading up to the viewing platforms.

 

Sightlines from both wheelchair user areas can be poor particularly if spectators in front stand up.

 

There are no designated easy access seating areas. For the UEFA Nations League, easy access ticket holders will be placed in unsold wheelchair user spaces in both the north and south stands.

Amenities

 

There are four accessible toilets at the stadium. Two in the north stand and two in the south stand. All toilets are unisex and have sufficient space for a companion to enter, should it be required. All accessible toilets are located close to the wheelchair user viewing areas and all support left and right hand transfers. 

 

There are no Changing Place facilities at the stadium.

 

There is no access to the concourse / concessions area at the stadium. Companions are allowed down to the concessions to make purchases for disabled supporters.

 

There is no sensory room available at the stadium.

 

There are no assistive listening devices available at any customer-facing points within the stadium.

 

There is level access into the club shop. CAFE were unable to confirm if an accessible changing room is available.

Services

 

There is currently no audio-descriptive commentary (ADC) provided at domestic games held at the stadium. For the UEFA Nations League games, ADC will be provided in English and Portuguese.

 

Guide / assistance dogs are permitted into the stadium.

 

 

Useful Publications and Policies

 

For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 14 different languages here.

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

Translations provided automatically by Google

 

Comments

Aubrey Bingham

Match: Portugal v Northern Ireland

Published: 5/8/2013

 

Attended the Portugal v Northern Ireland WC qualifier at Porto's Dragao Stadium in Oct '12.  Very Impressive, modern stadium, a short taxi ride from the town centre, there is a metro station close by but wasnt sure about the wheelchair access from station to stadium.

Before the match we went for some food in the large shopping centre which is situated right across the road from the stadium.  Plenty of food options in the shopping centre and they even sold beer which was quite a novelty for us as none of our shopping centres in NI would sell alcohol.

Easy access across 1 road from the shopping centre to the stadium, the stadium seems to be sunk down in, so you actually enter the stadium at the upper level looking down onto  the pitch.

At the rear of the goal there were wheelchair accessible spaces plus seating for ambulant disabled fans, there were also accessible toilets and food kiosks close by.

 

After the match was over, it took us over an hour to get a taxi back into the town, so any fans going to a game at the Dragao should plan their return trip early.

 

 

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