Stadium name: Emirates Stadium

Club: Arsenal

Address: Hornsey Rd, London N7 7AJ

Club website: https://www.arsenal.com/

Disability Access Officer (DAO) details

DAO name: Alun Francis

Phone number: 02077044492

Email: [email protected] 

Disabled Supporters Association (DSA) details

DSA name: Arsenal DSA

Phone number: 07703184268

Email: [email protected] 

Website: https://arsenaldisabledsupporters.com/

Getting to the stadium

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Bus: ----------

Air: ----------

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Accessible parking and drop-off/pick-up points

Over 100 Blue Badge Bays are available in the stadium car park. Half are allocated to season ticket holders and half on a match by match basis including 6 bays for away supporters. For further information email [email protected]. 

Ticketing

For accessible tickets, contact Caroline Lemmon / Jacquie Pollard by email [email protected] or tel. 02076195050 (open Mon-Fri, 9:30am to 5:00pm).

Entering the stadium

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Stadium map

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Spectator viewing areas

Wheelchair User spaces: 258. 

Easy Access seating spaces: 258. 

Other areas: ----------

Accessible concessions

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Accessible toilets

There are 41 accessible toilets.

Accessible services

There is an audio commentary system for blind and partially sighted supporters. This service is free of charge and available to away supporters. Contact the club for use of the audio described commentary system.

In September 2017, a 'Sensory Room' was opened and available for fans. For more information please contact [email protected].

For Assistance Dog users, the stadium provides a dog toilet area. The Assistance Dog toilet facility is located just outside the stadium on the podium opposite Turnstile Block E. Facility is fitted with a RADAR lock.

Induction loops are located around the stadium. These can be found in the match day and non-match day box offices. Also in the Disabled Supporters Lounge area and the function areas on Club Level.

A Disabled Supporters Lounge is open for disabled supporters (and their personal assistants) before every home game at Emirates Stadium. The Lounge is located just inside the Museum Entrance which is outside the stadium in the Northern Triangle Building on podium level opposite turnstile Block E. Once you are inside The Arsenal Museum entrance, the Disabled Supporters Lounge is on your right.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: Jan 2019 

The above information was provided by Arsenal to Level Playing Field (LPF), and has not been verified by CAFE or LPF. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].