Stadium name: Deutsche Bank Park (Waldstadion) 

Club: Eintracht Frankfurt

Address: Mörfelder

Landstrasse 362

60528 Frankfurt

Germany

Club website: www.eintracht.de

Disability Access Officer (DAO) details

DAO name: Clemens Schäfer

Phone number: +4969 95 50 32 70

Email: [email protected]

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: From Frankfurt Hauptbahnhof (Main) station, disabled passengers can take the following S-Bahn trains to station stop "Stadion": 

S7 in the direction of Riedstadt-Goddelau Bahnhof

S8 in the direction of Wiesbaden Hauptbahnhof

S9 in the direction of Kelsterbach Bahnhof

Journeys take approximately six minutes.

Assistance with boarding and alighting trains needs to be pre-booked by 8pm (German time) the day before journeys. If the journey involves travelling outside of Germany via train, assistance needs to be pre-booked 48 hours in advance. 

Assistance can be booked via an online form, telephoning the Deutsche Bahn Mobility Centre +49 030 6521 2888 or by emailing at [email protected].

The stadium is approximately 1km from the Stadion stop. The best route to the stadium is via the asphalted (tarmacked) road, which is signposted from the S-Bahn stop. We believe the road is called Flughafenstraße. The other route to the stadium is through parkland, which is uneven and steep in parts. Police will often escort away fans via this way. This route is not suitable for disabled supporters to use. It is recommended to use the asphalted route.

Bus: From the airport, bus 61 in the direction of Frankfurt Südbahnhof stops at Frankfurt Stadionbad. Alight here and the stadium is approximately a 1km walk away.

Journeys take around 35 minutes.

CAFE cannot confirm this walking route is suitable for disabled supporters.

Air: Frankfurt airport is approximately 9km from the stadium. To reach the stadium from the airport, disabled passengers can take S-Bahn S9 in the direction of Hanau Hauptbahnhof and alight at Stadion stop. Please see the information above regarding reaching the stadium and pre-booking assistance. Journeys from the airport to the stadium via the S-Bahn take approximately 20 minutes.

For further information (in German), please visit https://www.barrierefrei-ins-stadion.de/club/eintracht-frankfurt.

Accessible parking and drop-off/pick-up points

26 places are available at the winter sports hall (Otto-Fleck-Schneise, corner Flughafenstraße).

15 paid spaces in the multi-storey car park of the State Sports Association (Otto-Fleck-Schneise 4); Access height is a maximum 1.80m.

Additional parking spaces on the stadium grounds can be obtained from Eintracht Frankfurt, subject to availability. 

Please contact Clemens Schäfer for further details on accessible parking. Disabled parking passes must be displayed at all times in the car parks.

Ticketing

To be confirmed

Entering the stadium

All entrances at the stadium are accessible and can be used by disabled fans to gain entry.

Spectator viewing areas

Wheelchair User spaces: There are 110 wheelchair user spaces in the stadium with 11 of these for disabled away supporters for Bundesliga matches. For UEFA competition matches, visiting clubs will be offered 5 wheelchair user spaces. Complimentary companion tickets are offered by the club. 

Companion seats are either adjacent to the wheelchair user spaces or located behind them. Spaces are located in blocks 20D to 36C in the Gegentribune. The spaces are elevated, and sightlines are described as excellent.

Easy Access seating spaces: There are 25 easy access seats located block 18C in the Kurve Ost tribune. Companion seating is adjacent to the easy access seats.

Other accessible seating: There are 17 seats with adjacent companion seating for blind and partially sighted fans located in blocks 27E and 27F in the Gegentribune.

Accessible concessions

Information currently unknown

Accessible toilets

There are 5 women's and 6 men's accessible toilets, situated close to wheelchair user spaces.

Accessible services

Audio-descriptive commentary is available at the stadium. Over 10 headsets are available for collection and supporters do not have to sit in designated area for blind and partially sighted fans to be able to listen to the ADC. Please contact Clemens Schäfer for further information and to reserve an ADC device.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

Photograph of the wheelchair user spaces at the stadium

Last Updated: 29/09/2022

The above information was provided by the club and has not been verified by CAFE. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload them anonymously, if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].