De Grolsch Veste Stadium name: De Grolsch Veste Club: FC Twente Address: Colosseum 65, 7521 PP Enschede, Netherlands Club website: www.fctwente.nl Disability Access Officer (DAO) details DAO name: ---------- Phone number: ---------- Email: ---------- Disabled Supporters Association (DSA) details DSA name: ---------- Phone number: ---------- Email: ---------- Website: ---------- Getting to the stadium Train: There is a train service connecting Enschede to most major cities, and also the closest international airport Amsterdam Airport Schiphol. Bus: There is a network of bus lines connecting every part of the city with the centre. Air: ---------- Metro/Tram: ---------- Taxi: ---------- Accessible parking and drop-off/pick-up points There is accessible parking located 100m from the main entrance. Permits need to be obtained from the club in advance. The car park is stewarded. Ticketing Tickets must be obtained from the club in advance, and proof of disability is required. Personal Assistant tickets are full price. For more information, please contact the club directly. Entering the stadium ---------- Stadium map ---------- Spectator viewing areas Wheelchair User spaces: 36, located in the three corners of the stadium. Sightlines are good, seats are sheltered, and there are no obstructed views. Personal Assistants can be seated behind. Easy Access seating spaces: Over 400, located throughout the stadium. Some have arm rests, and all are sheltered. Sightlines are generally good, though they can be obstructed by other fans. Other areas: ---------- Accessible concessions There are accessible refreshment kiosks with lowered counters close to the wheelchair user areas. An ordering service is also available upon request. Accessible toilets There are accessible toilets located throughout the stadium. All toilets have level access, grab rails, and sufficient spae for a wheelchair user and Personal Assistant. Accessible services Audio-descriptive commentary is not available, but on twenteFM there is live coverage of the match if fans bring their own radios. There are induction loops in the stadium. Useful publications and policies For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here. Stadium photos Accessible lift Sightlines from wheelchair user spaces Seats for ambulant disabled fans Last Updated: ---------- The above information comes from a CAFE stadia report. Fans comments If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer. Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services. If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here. For further information, please contact CAFE at [email protected].