Stadium name: Carrow Road

Club: Norwich City

Address: Carrow Road, Norwich NR1 1JE

Club website: https://www.canaries.co.uk/

Disability Access Officer (DAO) details

DAO name: Stephen Graham (DLO / SLO) 

Phone number: 01603721902 / 07787533417

Email: [email protected] 

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: National Rail have published links to the nearest stations to sporting venues including Norwich City. See here for more information.

Bus: ----------

Air: ----------

Metro/Tram: ----------

Taxi: ----------

Norwich City provides accessible travel for disabled supporters to away games.

Accessible parking and drop-off/pick-up points

You can arrange accessible parking via current car park season ticket holders renewal.

Ticketing

For accessible tickets, contact the club DLO / SLO Stephen Graham. 

The ticket office has a hearing loop.

Entering the stadium

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Stadium map

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Spectator viewing areas

Wheelchair User spaces: 84. 

There are no wheelchair user spaces in hospitality.

Easy Access seating spaces: The ground has 'Easy Access and Amenity' seats available and fans should contact the club directly for more information. 

Other areas: ----------

Accessible concessions

Norwich City do have accessible catering facilities, including low level serving counters at kiosks.

Accessible toilets

There are 10 accessible toilets, located 25-35 metres from disabled supporter seating. 

Accessible services

There is a Soccer Sight Commentary System available. There are 5 headsets/receivers available for home supporters and 5 for away supporters available from the ticket office. These can be left with a steward afterwards.

Norwich City do provide facilities for assistance dogs.

Aviva match day buddies and wheelchairs are available.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: May 2019 

The above information was provided by the club to Level Playing Field (LPF), and has not been verified by either CAFE or LPF. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].