Stadium name: Białystok City Stadium

Club: Jagiellonia Białystok

Address: Słoneczna 1, 15-323 Białystok, Poland

Club website: http://www.jagiellonia.pl/index.html 

Disability Access Officer (DAO) details

DAO name: Agnieszka Syczewska

Phone number: +48856652100

Email: [email protected] 

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: Białystok is linked to Warsaw by train. 

Bus: There is a bus network across the city. Tickets must be bought in advance. 

Air: The nearest international airport is Warsaw Chopin, over 200km away. 

Metro/Tram: ----------

Taxi: ----------

Accessible parking and drop-off/pick-up points

Accessible parking is available at the stadium, and is situated 30m from the stadium entrance.

Spaces are stewarded and permits are not required. 

Accessible drop-off points are present, and the journey from these to accessible seating in the stadium is around 100m. 

Ticketing

Personal Assistants receive complimentary tickets. 

Please contact the club directly for further information by email: [email protected].

Entering the stadium

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Stadium map

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Spectator viewing areas

Wheelchair User spaces: 6.

Spaces are elevated but not covered, and there are no obstructions. Personal Assistants can sit adjacent to or behind wheelchair users. 

Easy Access seating spaces: There are dedicated seats with extra leg room, found in the general seating areas. 

Seats are not covered. Personal Assistants can sit adjacent to or behind the disabled supporter. 

Other areas: Blind and partially sighted supporters can sit in the disabled supporters section, which has a total capacity of 58. Personal Assistants can sit adjacent to or behind the disabled supporter. 

Deaf and hard of hearing supporters can sit in the disabled supporters section. Personal Assistants can sit adjacent to or behind the disabled supporter.

Accessible concessions

The disabled supporters area has a dedicated steward who can take fans' orders and collect them from the refreshment counters.

Accessible toilets

There is 1 accessible toilet, located close to the disabled supporters area. The toilet is stewarded, and free of obstacles.

The toilet has grab rails and a low sink, and furniture is easily distinguishable from the walls and floor. 

Accessible services

Guide dogs are not allowed in the stadium.

The stadium does not have an induction loop. Some stewards are trained in sign language. 

Audio-descriptive commentary is not currently in use. 

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

  

Accessible toilet                                                                   Accessible seating area

Accessible seating area

Last Updated: 16/05/2012 

The above information comes from a CAFE stadia report. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].