Stadium name: BayArena

Club: Bayer 04 Leverkusen

Address: Bismarckstraße 122-124, 51373 Leverkusen, Germany

Club website: www.bayer04.de

Disability Access Officer (DAO) details

DAO name: Andreas Paffrath

Phone number: 0049 151 58040095

Email: [email protected] / [email protected]

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: contact Alfred Leib on +49(0)2148660860

Email: ----------

Website: ----------

Getting to the stadium

Train: The nearest station is Leverkusen-Mitte station, approximately 1.5km from the stadium.

The only lift is on Platform 1 wheere S-Bahn line S6 (Essen-Dusseldorf-Langenfeld-Cologne) runs.

Passengers can gain entry and exit to Platform 1 via a ramp to the station square.

To book assistance with boarding and alighting, and for information on purchasing tickets and reserving accessible spaces, contact the Mobility Service Centre online or tel. +49(0)1806512512.

Bus: Several buses run from the city centre to close to BayArena on matchday. Additionally, shuttle buses run from the Bayer Plant to the stadium.

All buses on these routes are suitable for wheelchair users, with low-level floors for ease of access.

The club recommends taking Bus 203 from Leverukusen Mitte to the stadium.

Air: The nearest international airport is Cologne/Bonn airport, approximately 41km from Leverkusen centre.

From the airport, take the S-Bahn line S13 to Cologne Hautbahnhof. Then take the S-Bahn line S6 towards Essen to Leverkusen-Mitte.

Metro/Tram: To book a taxi, call 0049 214 3333.

Taxi: ----------

For further information (in German), please visit https://www.barrierefrei-ins-stadion.de/club/bayer-04-leverkusen.

Accessible parking and drop-off/pick-up points

Available at the stadium, 300m from the main entrance. Blue EU parking permits are required by supporters to access the parking areas.

Ticketing

For information about buying a ticket, contact the club directly or visit their website www.bayer04.de. 

Entering the stadium

The accessible entrance gates are located in Sector H4.

There are rest points available around the stadium.

Stadium map

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Spectator viewing areas

Wheelchair User spaces: 58, located in South Stand, blocks H2 and H3.

6 of these spaces are reserved for away fans.

Home and away supporters sit together.

Sightlines are good, seats are sheltered, and there are no obstructed views.

The club provides a complimentary ticket for Personal Assistants, and they are seated behind the wheelchair user spaces.

Easy Access seating spaces: All spaces in the grandstand are accessed visa stairs.

Other areas: There are 20 spaces for blind and partially sighted fans, in block H of South Stand.

Sightlines are good, seats are sheltered, and there are no obstructed views.

Personal Assistants can be seated in front.

Accessible concessions

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Accessible toilets

There are 2 accessible toilets are situated close to the wheelchair user spaces.

Toilets are stewarded, and a key is required for access.

There is level access to all toilets. Toilets have grab rails and sufficient space for a wheelchair user and Personal Assistant.

Accessible services

There is an audio-descriptive commentary service and 10 headsets are available to use on a first-come first-served basis. This is available in Sector H4.

There is a sign-language interpreter available.

Stadium tours are available for disabled supporters. For further information, tel. 0049 214 50001904.

There is an accessible first aid room available.

Assistance dogs are not permitted at the stadium.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: ----------

The above information was provided by the club and has not been verified by CAFE. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].