Stadium name: Anfield

Club: Liverpool 

Address: Anfield Rd, Liverpool L4 0TH

Club website: https://www.liverpoolfc.com/

Disability Access Officer (DAO) details

DAO name: Simon Thornton

Phone number: 01514325678

Email: [email protected] 

Disabled Supporters Association (DSA) details

DSA name: LDSA

Phone number: David Higham - 07592839931

Email: [email protected] 

Website: https://liverpooldsa.co.uk/

Getting to the stadium

For information on how to get to Anfield, click here. 

Accessible parking and drop-off/pick-up points

There are 50 accessible parking bays in Stanley Park car park for disabled supporters, 20 of these are for those in receipt of a seasonal car park pass, 30 are distributed on a match by match basis. A further 4 accessible bays are located in the Anfield road car park, close to the stadium disabled entrance.

Access is generally level, main stand has a short ramp.

Due to the Stadium Expansion, a temporary drop off point for disabled supporters is now situated on Anfield Road at the head of the central reservation of Utting Avenue between Arkles Road and Wylva Road. Signage is in place to indicate the new location. Please note that this area is only available pre-match.

Ticketing

For more information or to purchase accessible tickets, email [email protected] or tel. 01512642500. 

Entering the stadium

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Stadium map

Spectator viewing areas

Wheelchair User spaces: 239. 

Home supporters have 215 spaces for wheelchair users available to them. 24 wheelchair spaces are allocated for away fans located with home supporters. Accessible positions for wheelchair users can be found in the Main Stand which has positions spread across the stand as follows: Lower level positions, Middle level positions and Upper level positions.

Wheelchair user spaces can also be found in the Kop and the Anfield Road stand. All spaces situated in the Kop and Anfield Road Lower are pitch level offering partial cover.

Personal assistant seats are situated either behind or next to the wheelchair user spaces.

There are also 24 wheelchair user spaces located in hospitality areas.

Easy Access seating spaces: 252. 

The club offer up to 2 complementary personal assistant tickets depending on the level of assistance required.

The dedicated area for ambulant supporters is located in the Main Stand Lower (Blocks L8 and L9) with wider walkways and seats with extra legroom, but ambulant disabled supporters can also sit anywhere within the stadium. 

Other areas: ----------

Accessible concessions

Steward assistance at concessions is available on request.

The new Retail Store at Anfield is located in a stand-alone building at the Kop end of the Stadium on Walton Breck Road. The postcode for the Stadium is L4 0TH. The store is accessible from the pedestrian area outside the stadium with a lift to level one. There is no seating available for Supporters to use whilst waiting in the queue. Accessible till points are available. The entire store is evenly lit. There is an induction loop system fitted and is available throughout the store. There are no steps/ramps and the floor is flat with block paving directly in front of the Club Store.

Accessible toilets

There are 34 accessible toilets available for supporters, all with dedicated stewards on hand.

Accessible services

There are 40 headsets available for an audio service in the stadium, any disabled supporter can request to use this equipment and the system has 2 options of 2 different radio commentary services. Liverpool are currently looking into the feasibility of introducing an audio descriptive service, further details of this will be published by the club shortly.

The club provides a sensory room on match days. For disabled fans wishing to access this facility, it is recommended that you contact the club direct ahead of your visit.

Provision for assistance dogs is available on request.

Induction loops are fitted at the Ticket Office for deaf and hard of hearing supporters.

Alternative matchday programme formats are available in advance of a matchday but will not be available to purchase on the day. Should you require an alternative format please telephone 0151 264 2500 or email [email protected]. 

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: February 2020

The above information was provided by the club to Level Playing Field (LPF), and has not been verified by CAFE or LPF. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].