Amex Stadium Stadium name: Amex Stadium Club: Brighton & Hove Albion Address: Village Way, Brighton, BN1 9BL Club website: https://www.brightonandhovealbion.com/ Disability Access Officer (DAO) details DAO name: Sarah Gould Phone number: 01273647248 Email: [email protected] Disabled Supporters Association (DSA) details DSA name: ---------- Phone number: ---------- Email: ---------- Website: ---------- Getting to the stadium Train: All ‘park and ride’ and rail services within the designated travel zone, as per the travel guide, are subsidised into the league Matchday ticket price. Along with this, all public transport links to and from the stadium are fully accessible to wheelchair users. Bus: ---------- Air: ---------- Metro/Tram: ---------- Taxi: ---------- A travel guide for all fans is available here. National Rail have published links to the nearest stations to sporting venues including Brighton and Hove Albion. Click here for more information. Accessible parking and drop-off/pick-up points There are a total of 107 accessible parking bays on site, the majority of which are booked on a seasonal basis. However match day parking sales are available in the clubs Bridge Car Park, which is situated 850 metres away from the ground. Accessible parking is available at 50% discount, but this must be pre-booked via the club’s supporter services team on 0344 324 6282, and a copy of a Blue badge must be provided prior to booking. As on 2018/19 parking passes can be purchased via the away club when away supporters purchase their tickets. This saves travelling supporters missing out if their club's tickets go on sale after Brighton & Hove Albion. Accessible parking can be booked up until 5 hours prior to kick-off as long as a Blue badge has been provided, having said this we are usually sold out a week before the match. Drop off facilities are available, but early arrival is necessary, more information on the access guide. Ticketing ---------- Entering the stadium ---------- Stadium map ---------- Spectator viewing areas Wheelchair User spaces: 221. There are 36 spaces in Hospitality, all elevated and accessible to both home and away supporters. Bookable via 0844 327 1901. There are an additional 36 spaces for wheelchair users in the hospitality areas. Easy Access seating spaces: 727, located in all stands excluding the West Upper Tier. Bookable via 0844 327 1901. Other areas: ---------- Accessible concessions There are large print menus in concourses, other documents available on request. Lower counters and hearing loops are installed at food concession stands. Accessible toilets There are 37. 30 of these toilets are in public areas which includes Concourses, 1901 Club, Dicks Bar, Seven Stars Sports Bar and Player’s Lounge. Depending on the size of the away allocation, the away team may only have 2 accessible toilets but please consult the Disabled Go guide for more information. There are 52 ambulant accessible cubicles throughout the stadium. Most of which operate on a RADAR key, all specified on Disabled Go access guide. Accessible services Audio descriptive commentary is available via the headsets available from the ticket office and covers all areas of the stadium, commentaries are also provided by trained in-house commentators. Headsets must be signed out from ticket office with the signing of a contract. No deposit is necessary. The 'Inclusion Room' is in the East Stand, pitch facing and is currently in a trial period with a booking process being confirmed later on in the 2018/19 season. Facilities for assistance dogs are available. The concourses do have rest areas included. For further information please call 0344 324 6282. The club does have hearing loops and they are located in the ticket office, reception areas, club megastore and stadium bowl; you will need to sign out the neck loop and belt pack from the ticket office. No deposit is necessary. Accessible programmes are being looked into in line with the club survey for supporters with disabilities. All lounges are accessible. Useful publications and policies For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here. Stadium photos ---------- Last Updated: July 2019 The above information was provided by the club to Level Playing Field (LPF), and has not been verified by CAFE or LPF. Fans comments If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer. Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services. If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here. For further information, please contact CAFE at [email protected].