CAFE is aiming to recruit disabled football fans to be CAFE accessibility monitors to evaluate accessible services, facilities and amenities available at this season’s UEFA Women’s Champions League Final in Bilbao, Spain.

CAFE works with UEFA to improve the matchday experience for disabled supporters at all of its club competition Finals and international competitions, including the UEFA European Championships and UEFA Nations League Finals.

To support these works, we are looking to recruit locally-based disabled fans to attend the UEFA Women’s Champions League Final on Saturday 25 May at the San Mamés, Bilbao, Spain, as volunteers to provide detailed user-led feedback to CAFE post-match.

CAFE is looking to receive applications from differently disabled people who are passionate about accessibility and can draw upon their personal experience to evaluate matchday services, facilities, and amenities.

Apply to become a CAFE accessibility monitor at the UEFA Women's Champions League Final 2024.

Successful applicants will need to submit valid proof of eligibility to CAFE. Valid proofs of eligibility for Spanish-based applicants include:

  • Spanish Certificate of Disability
  • Regional Disability Card
  • Signed and recently dated doctors / hospital letter stating access requirements / need for accessibility tickets;
  • Both sides of a parking pass showing cardholders name and validity date.

If required, a complimentary companion ticket will be provided to successful Accessibility Monitors. An accessible parking permit, can also be requested and will be granted subject to availability.

A short online training for CAFE accessibility monitors will be provided by CAFE (either by Zoom or Microsoft Teams).

Applicants must be available to attend the UEFA Women's Champions League Final on Saturday 25 May, kicking off at 18:00 local time.

Successful candidates must complete a CAFE Evaluation report and submit this alongside any photos and videos within 48 hours of the final whistle.

Appointed accessibility monitors must also be available to clarify responses and provide additional information up to 72 hours after the end of the match.

CAFE will share all reports and supplementary evidence with UEFA and the host venue, so any areas of concern can be highlighted.

CAFE and UEFA hope that feedback received from accessibility monitors will encourage long-term and sustainable improvements for locally-based disabled spectators as a legacy of hosting the UEFA Women’s Champions League Final 2024.

The CAFE accessibility monitor programme information pack provides further details on the aims and responsibilities of the role. 

To apply, please complete our online form. Alternative formats are available upon request.

Please then email your proof of eligibility to [email protected]. Please ensure that you add your full name and “UEFA Women’s Champions League Final – Bilbao” in the subject line of your email. 

Please note: Without receiving valid proof of eligibility, your application can not be considered.

The closing date for applications is 15:00 CEST on Tuesday 21 May. CAFE will let you know if your application has been successful or not on later that same day.

If you have any questions, or require an alternative format of the application form, please email CAFE Fan Liaison and Access officer Amy Wilson at [email protected], or call +44 (0)7960 579 305 weekdays from 10:00 to 18:00 CEST.

We look forward to receiving your applications!


Published 15/5/2024