Marseille travel information
Getting to Marseille by air
Marseille-Provence airport is one of France's busiest airports. It is located 30km north-west of the city of Marseille. It offers numerous direct connections with European and other international destinations.
Tel. +33 (0)4 42 14 14 14
Marseille-Provence airport has accessible toilets and reserved parking spaces for disabled passengers. Other facilities for wheelchair users can be provided on request by contacting the relevant airline or Midi-Provence, tel.: +33 (0)4 42 14 27 42.
Travel assistance for disabled passengers must be booked at least 48 hours before departure, via the relevant airline or travel agent.
An accessible shuttle service runs between the airport and Saint Charles railway station every 15 minutes. The journey takes 25 minutes. Each bus has one wheelchair space.
The tourist office provides more information in the brochure available at http://www.marseille-tourisme.com/fileadmin/user_upload/TH-TRANSPORTS2015-EN.pdf
Getting to Marseille by rail
Saint Charles railway station is the main railway station in Marseille. It is a 15-minute walk from the city centre. Although the pavements are wide, the route is up a steep hill.
TGV and intercity trains on the French national network have two wheelchair spaces. For more information, visit: www.sncf.com/en/services/handicap/information-booking
To check whether your departure and arrival stations are accessible, or for any other information, contact Accès Plus:
Accès Plus, open 7 days a week (07.00 to 22.00)
Tel. +33 (0)890 640 650
Website: www.voyages-sncf.com/services/acces-plus (French only)
To book a wheelchair space, please visit www.sncf.com/en/services/handicap/information-booking
If you require assistance during your journey, you must book this with Accès Plus at least 48 hours before departure (see contact details above). You should arrive at the station at least 45 minutes before departure and go to the Accès Plus office. The staff there will contact their colleagues at your destination station to ensure they are prepared for your arrival.
If you are travelling with other operators, CAFE advises you to book assistance as early as possible.
Getting to Marseille by bus
Several coach companies provide buses to the tournament host cities and vehicle accessibility may vary. CAFE advises disabled supporters planning to travel by bus to discuss their specific access requirements with their travel provider before booking.
SNCF offers inter-city bus services that include accessible vehicles. It is advisable to book in advance and explain your specific access requirements at least 48 hours before departure. Levels of accessibility may vary.
For more information and to book your tickets, visit: www.ouibus.com/persons-limited-mobility
Alternative methods of travel
Marseille has a ferry port with services to and from Corsica, Algeria, Tunisia and Sardinia. Passengers should clearly state their access requirements when booking, as each boat only has a limited number of accessible cabins. On arrival at the port, disabled passengers are asked to inform the control points by turning on their vehicle's hazard lights.