TSV 1860 München

 

Informatie voor gehandicapte supporters

Voetbalclub

TSV 1860 München

Stadion

Allianz Arena

Adres

München

Germany

Contactpersoon voor gehandicapte supporters bij club/stadion

Naam

Oliver Lillienthal

Telefoonnummer

+49 (0)1703447721

E-mailadres

Website

Groep voor gehandicapte supporters

Naam contactpersoon

Telefoonnummer

E-mailadres

Website

Toegangsinformatie voor gehandicapte supporters

Bereikbaarheid en parkeren

 

The closest international airport is Franz Josef Strauss International Airport. There are a variety of modes of public transport, incorporating the Munich U-Bahn (underground railway), the Munich S-Bahn (suburban trains) with connections to most major German cities, trams and buses.

Een toegangsbewijs kopen

 

For information about getting a ticket please contact the club directly.

Toeschouwersplaatsen

 

Wheelchair userThere are 100 spaces for wheelchair users, these are all sheltered and elevated. Sightlines are good, seats are sheltered, and there are no obstructed views. The club does not provide a complimentary Personal Assistant ticket.

 

 

Blind and partially sightedThere are 10 spaces for blind and partially sighted supporters. Guide dogs are not permitted in the stadium.

 

Voorzieningen

 

There are 17 accessible toilets in the stadium, a key is needed to access them which can be obtained from the stewards. There is level access to all the toilets, with grab rails and sufficient space for a wheelchair user and Personal Assistant.

Services

 

For information about services please contact the club directly.

Nuttige publicaties en beleidsregels

 

Voor meer informatie raadpleegt u ‘Iedereen kan erbij’ de gids van UEFA en CAFE met goede praktijken om een stadion en de belevenis van een wedstrijddag toegankelijk te maken, die hier in 13 verschillende talen beschikbaar is.

OPMERKINGEN VAN FANS - LAAT UW STEM HOREN!

 

Heeft u onlangs dit stadion bezocht? Zo ja, deel dan uw ervaringen gedurende de wedstrijddag door uw opmerkingen in de sectie hieronder te plaatsen.

 

Vertel ons over uw ervaringen gedurende de wedstrijddag - wat beviel u wel en wat niet, of wat zou kunnen worden verbeterd.

 

Gelieve foto's of documenten te uploaden die uw ervaringen gedurende de wedstrijddag illustreren.

 

Uw opmerkingen zijn belangrijk en helpen andere gehandicapte fans om hun bezoek aan dit stadion voor te bereiden. Ook kunnen ze het stadion of de club helpen in het verbeteren van de bestaande faciliteiten en diensten. Als u hier de voorkeur aan geeft, dan kunt u ook uw reacties anoniem plaatsen.

 

Let op - om ervoor te zorgen dat er geen vervelende opmerkingen worden geplaatst, worden opmerkingen voordat ze worden gepubliceerd op deze website eerst door CAFE beoordeeld.

 

Als u hulp nodig heeft bij het gebruik van deze sectie, neem dan contact met ons op via email: info@cafefootball.eu, stuur ons een tweet@cafefootball, bel ons op +44(0)20 8621 2405 of Skype ons via cafe-football. Wij helpen u graag.

 

Automatisch vertaald door Google

 

Reacties

Steven Powell

Wedstrijd: Bayern München v Arsenal, UEFA Champions League, Wednesday 15 February 2017

Gepubliceerd: 18/2/2017

 

The best thing about my visit as an Arsenal wheelchair supporter was the view. Excellent and unobstructed even when people stood in front at the back of the lower tier. There was easy access to the refreshment facilities after purchasing an Arena Card (cash isn't accepted). There are however no dropped counters and it was impossible to access the condiments from my wheelchair. I had to ask for assistance.

 

Access to the disabled toilets was completely unsatisfactory. Germany has a key system to access disabled toilets similar to the RADAR key in the UK. I had thought of buying one before travelling but I don't visit Germany that often and 20€ seemed a bit steep for a key I would only use very occasionally. I naively assumed that stewards in the ground would have a key. I was wrong.

 

Neither of the stewards responsible for my wheelchair platform - which contained the six wheelchair spaces allocated to travellng Arsenal supporters - had a key nor knew that a key was necessary to access the disabled toilets. Communication was hampered by my extremely limited German language skills. It would appear obvious to me at least that visiting wheelchair supporters from another country (other than Austria and Switzrland where the same key operates) are unlikely to have the necessary key.

 

The stewards' response was enraging. They both just shrugged and turned their backs on me. My need was becoming pressing. I was on the verge of wetting myself. Fortunately for me a security guard had observed my plight. She had a key. She escorted me to the disabled toilet and admitted me, showing where the button to operate the automatic door was located to exit after I'd finished. I was very grateful for her kindness, but to be placed in such a humiliating situation is completely unacceptable.

 

The wheelchair spaces for visiting supporters are not with non-disabled and ambulant disabled away supporters, but in the home section of the ground. I felt nor observed no threat to safety from the home supporters but this is unsatisfactory in my opinion. Football is a tribal experience. I want and welcome mingling, friendship and banter between rival supporters before and after the game. During the match I want to be with my own tribe however.

 

Getting to the ground by public transport is easy for wheelchair users. The Munich U-bahn is step-free street to train at many stations including that for the ground.

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