Zenit St Petersburg

 

Information pour les supporteurs en situation de handicap

Club

Zenit St Petersburg

Stade

Petrovsky Stadium

Adresse

Contact Stade/Club pour les supporteurs en situation de handicap

Nom

Numéro de téléphone

Adresse email

Adresse du site Web

Groupe de supporteurs en situation de handicap

Nom du Contact

Numéro de téléphone

Adresse email

Adresse du site Web

Accès aux Informations pour les supporteurs en situation de handicap

Comment s’y rendre et se Garer

 

Prendre un billet

 

Zones réservées aux Spectateurs

 

Commodités

 

Services

 

Publications utiles et Réglementations

 

Pour plus d’information, se référer  à “Accès pour Tous”- le Guide des Bonnes Pratiques de l’ UEFA et du  CAFE pour la Création d’un Stade Accessible et  l’Expérience d’un Jour de Match, disponible ici en 13 langues différentes.

 

Commentaires des Fans – La parole est à vous!

 

Avez-vous récemment visité ce stade ? Si oui, merci de partager votre expérience de cette journée de match en postant vos commentaires dans l’emplacement ci-dessous.

 

Merci de nous parler de votre expérience de cette journée de match – ce qui était bien, ce qui n’était pas bien, ou ce qui devrait être amélioré.

 

Veuillez télécharger toutes photos ou documents qui permettront d’expliquer votre expérience de cette journée.

 

Vos commentaires sont importants, ils seront utiles à d’autres fans handicapés souhaitant visiter ce stade, et cela pourra aider le stade ou le club à améliorer ses installations actuelles et ses services. Si vous le désirez, vous pouvez également poster vos commentaires de fans de façon anonyme.

 

Merci de noter: – afin d’être sûrs que les commentaires postés ne sont pas malintentionnés, ils reçoivent l’autorisation CAFE avant d’être publié sur ce site web.

 

Si vous avez besoin d’aide pour utiliser cette section, veuillez nous contacter par e-mail à info@cafefootball.eu ou envoyez-nous un tweet à @cafefootball ou bien téléphonez au +44(0)20 8621 2405 ou encore Skypez-nous à cafe-football et nous serons ravis de vous aider!

 

Traduction automatique de Google

 

Commentaires

Anna Pavlova

Match: Zenit v Akhmat Gorzny

Publié: 30/8/2017

 

We travelled by car from Moscow for the game and we did not know when we got our match tickets that we also needed to get a pass in advance to be able to park at the Krestovkiy Stadium, luckily some kind people did tell us before we departed and it was possible to get the pass otherwise we would not have been able to park at the stadium. For future games we now know that we need to inform the VOI of the details of the car we will be arriving in when applying for tickets and they will inform Zenit to grant a pass.

 

We could not find any signage to the lifts at the stadium, but a volunteer was available and they accompanied us. We were unable to get to the concourse and stadium staff did not let us go any further than the spaces that were reserved for disabled people. The spaces for disabled people are limited but there is a round balcony area which allows wheelchairs to move around this area.

 

It was not possible to buy anything as the food area was on a different level to the area reserved for disabled people and there was only steps leading to this area so it was impossible to get to it. If there was a lift, nobody showed it to us.

 

Volunteers showed us where to find the toilets, but we did have to find a member of staff to open the door when we needed to use them.

 

We did not have a good view of the pitch as all the seats are in one place with glass separating the other them from other fans. When the other fans stood up, we could not see anything, stewards tried to make the fans sit down, but unfortunately not everyone did.

 

It is difficult to get tickets because they are only available through VOI and are limited to 30. If you are from St Petersburg then you know who and when to phone but we are not from this city so only found out at the last minute that tickets are not available from the stadium. I would also like to say that we travelled to the game as a family (mum, dad and our son) and we would have liked to have watched the match as a family, but this was not possible as my husband was made to go to another area. Wheelchair users should be able to move area the entire stadium and not be put in to a separate section.

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