West Ham United

 

Information pour les supporteurs en situation de handicap

Club

West Ham United

Stade

London Stadium

Adresse

Queen Elizabeth Olympic Park

London

E20 2ST

Contact Stade/Club pour les supporteurs en situation de handicap

Nom

Julie Pidgeon

Numéro de téléphone

+44 (0) 845 174 0174

Adresse du site Web

Groupe de supporteurs en situation de handicap

Nom du Contact

There is no DSA at present

Numéro de téléphone

Adresse email

Adresse du site Web

Accès aux Informations pour les supporteurs en situation de handicap

Comment s’y rendre et se Garer

 

The London Stadium has a disabled car park with 49 Blue Badge parking spaces in Car Park 1A.  All accessible parking spaces on the Stadium Island are located as close as possible to main entrances within the parking area, with direct, clear and safe pedestrian routes provided.
 
Supporters are reminded that there are no drop off or pick up points in the Stadium’s immediate surrounds.     
 
All of the most local Dockland Light Railway, Underground, Overground and National Rail stations are fully accessible – Stratford, Pudding Mill Lane, Stratford International and Hackney Wick. 

 

National Rail have published links to the nearest stations to sporting venues including West Ham United see here for more information.

Prendre un billet

 

For further  information on purchasing a ticket please visit the West Ham Utd website.

Zones réservées aux Spectateurs

 

There are 212 wheelchair user spaces at the London Stadium. Home and away allocation of wheelchair user spaces to be confirmed.

Commodités

 

To be confirmed

Services

 

Publications utiles et Réglementations

 

Pour plus d’information, se référer  à “Accès pour Tous”- le Guide des Bonnes Pratiques de l’ UEFA et du  CAFE pour la Création d’un Stade Accessible et  l’Expérience d’un Jour de Match, disponible ici en 13 langues différentes.

Commentaires des Fans – La parole est à vous!

 

Avez-vous récemment visité ce stade ? Si oui, merci de partager votre expérience de cette journée de match en postant vos commentaires dans l’emplacement ci-dessous.

 

Merci de nous parler de votre expérience de cette journée de match – ce qui était bien, ce qui n’était pas bien, ou ce qui devrait être amélioré.

 

Veuillez télécharger toutes photos ou documents qui permettront d’expliquer votre expérience de cette journée.

 

Vos commentaires sont importants, ils seront utiles à d’autres fans handicapés souhaitant visiter ce stade, et cela pourra aider le stade ou le club à améliorer ses installations actuelles et ses services. Si vous le désirez, vous pouvez également poster vos commentaires de fans de façon anonyme.

 

Merci de noter: – afin d’être sûrs que les commentaires postés ne sont pas malintentionnés, ils reçoivent l’autorisation CAFE avant d’être publié sur ce site web.

 

Si vous avez besoin d’aide pour utiliser cette section, veuillez nous contacter par e-mail à info@cafefootball.eu ou envoyez-nous un tweet à @cafefootball ou bien téléphonez au +44(0)20 8621 2405 ou encore Skypez-nous à cafe-football et nous serons ravis de vous aider!

 

Traduction automatique de Google

 

Commentaires

Mark Wilson

Match: West Ham United V Everton

Publié: 12/5/2017

 

We stayed in the local area the night before the match and arrived at the stadium on foot, we had no problems in getting from our hotel to the ground and finding the away disabled fans entrance was very easy, there were signs directing us to where we needed to go. 

 

Once inside the ground, I was able to gain access to the concourse but found it to be small and cramped once it started to fill up with the rest of our away fans.

 

I didn't purchase any food as there was nothing available for a coeliac to have.

 

When I entered the stadium, I asked two stewards where the accessible toilets were, I was directed to the male block of toilets and told an accessible toilet was in there. What I found was in the block was a separate cubicle that had a wheelchair symbol on the door but this was not suitable for a wheelchair user as despite having handrails in, the door was far too narrow for my wheelchair to get through. I came out of the toilet block and again asked the stewards where an accessible toilet was,one that a wheelchair would fit into. The stewards did not seem to know where one was, but one did go off to look for one and came back to tell where one was located. This time, it was definitely a wheelchair accessible toilet, but there seemed to be very few signs around to direct disabled fans to this toilet and the only option was to ask stewards who didn't seem to have much knowledge of the stadium or what a wheelchair accessible toilet was.

 

The view from the wheelchair area in the away end was very good, probably the best I have had since going to Wembley and like Wembley, my wife was able to sit next to me during the game too.

 

This was in my view a near perfect experience for disabled supporters, exceptionally good view, level step free access throughout, friendly stewarding. I was aware of a number of EFC with mobility issues, who were genuinely distressed to find that they were seated at the top of the rear away tier. They had been shocked to find that this high seating area had no lift access. Stewards were later seen to be trying to help several ambulant disabled to spare disabled area seating. Good stewarding, but this is a serious flaw in accessible provision.

Overall this is a state of the art athletics stadium which from a football point of view makes for a poor stadium experience, with fans so far from the pitch. But, it is a very accessible stadium, with a top class view.

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Ronnie warren

Match: West Ham v Everton

Publié: 26/4/2017

 

I had been looking forward to going down to the game. I enjoyed the trip to London and then on to the stadium, which was impressive as a athletics stadium but not to watch a football game. In my opinion you were too far away from the action. By the way there was not a lot of action. Facilities for the disabled were good, plenty of space and well organised

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Chris Smith

Match: West Ham v Everton, 22/04/2017

Publié: 25/4/2017

 

View from away wheelchair area at the London Stadium

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Chris Smith

Match: West Ham v Everton, 22/04/2017

Publié: 24/4/2017

 

I was looking forward to the trip to London Stadium as I had visited the area during 2012 Olympics though not inside the Olympic Park. So I was familiar with my route. Liverpool to Euston, then a short walk to St Pancras followed by the 7 minute train to Stratford International.

 

We arrived at Stratford International around 2pm. The place is busy on match day so the first task was to navigate ourselves out of the shopping centre and towards the stadium. There were plenty of stewards around to direct us on the right path but we somehow still managed to end up in a shopping store and looking for the way out!

 

The walk to the ground had a 'Wembley Way' feeling to it but without the nostalgia. There were no problems making our way to the stadium with decent signposts directing us to Gate D.

 

The away end entrances were well stewarded and the wheelchair access was easy to access. A quick bag search before we went in and once inside we made our way to the concourse, which was relatively spacious and with good access to toilets and bars.

 

We were escorted to the wheelchair area and took our places in good time. At this point you realise why there is such a fuss about with the new stadium.

 

It just isn't a stadium suited for football. It's an impressive athletics stadium, cosmetically adjusted to compensate for a football pitch and 50000 plus football fans who are sat well away from the playing area, some whom need binoculars if sat in the upper tier.

 

The facilities for wheelchairs are what you would expect in a modern stadium - spacious area with companion seats adjacent to the wheelchair bays. The area is well undercover and access back on to the concourse is straight forward.

 

We left the game five minutes early to escape the rush. Exiting the stadium we were prevented going back the way we came in the ground and were directed by stewards towards a lift which took us down one level and from there we had a 10 minute walk back to the station.

 

Fortunately, we bypassed the long queues to the station and got back to St Pancras in good time.

 

The stadium isn't popular with the home fans - they told us that on the way back! And it's clear to see why. Strange atmosphere adding to what was a poor game and an underwhelming football experience, something you would never associate with West Ham Utd.

 

 

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