TSV 1860 München

 

Information pour les supporteurs en situation de handicap

Club

TSV 1860 München

Stade

Allianz Arena

Adresse

München

Germany

Contact Stade/Club pour les supporteurs en situation de handicap

Nom

Oliver Lillienthal

Numéro de téléphone

+49 (0)1703447721

Adresse email

Adresse du site Web

Groupe de supporteurs en situation de handicap

Nom du Contact

Numéro de téléphone

Adresse email

Adresse du site Web

Accès aux Informations pour les supporteurs en situation de handicap

Comment s’y rendre et se Garer

 

The closest international airport is Franz Josef Strauss International Airport. There are a variety of modes of public transport, incorporating the Munich U-Bahn (underground railway), the Munich S-Bahn (suburban trains) with connections to most major German cities, trams and buses.

Prendre un billet

 

For information about getting a ticket please contact the club directly.

Zones réservées aux Spectateurs

 

Wheelchair userThere are 100 spaces for wheelchair users, these are all sheltered and elevated. Sightlines are good, seats are sheltered, and there are no obstructed views. The club does not provide a complimentary Personal Assistant ticket.

 

 

Blind and partially sightedThere are 10 spaces for blind and partially sighted supporters. Guide dogs are not permitted in the stadium.

 

Commodités

 

There are 17 accessible toilets in the stadium, a key is needed to access them which can be obtained from the stewards. There is level access to all the toilets, with grab rails and sufficient space for a wheelchair user and Personal Assistant.

Services

 

For information about services please contact the club directly.

Publications utiles et Réglementations

 

Pour plus d’information, se référer  à “Accès pour Tous”- le Guide des Bonnes Pratiques de l’ UEFA et du  CAFE pour la Création d’un Stade Accessible et  l’Expérience d’un Jour de Match, disponible ici en 13 langues différentes.

Commentaires des Fans – La parole est à vous!

 

Avez-vous récemment visité ce stade ? Si oui, merci de partager votre expérience de cette journée de match en postant vos commentaires dans l’emplacement ci-dessous.

 

Merci de nous parler de votre expérience de cette journée de match – ce qui était bien, ce qui n’était pas bien, ou ce qui devrait être amélioré.

 

Veuillez télécharger toutes photos ou documents qui permettront d’expliquer votre expérience de cette journée.

 

Vos commentaires sont importants, ils seront utiles à d’autres fans handicapés souhaitant visiter ce stade, et cela pourra aider le stade ou le club à améliorer ses installations actuelles et ses services. Si vous le désirez, vous pouvez également poster vos commentaires de fans de façon anonyme.

 

Merci de noter: – afin d’être sûrs que les commentaires postés ne sont pas malintentionnés, ils reçoivent l’autorisation CAFE avant d’être publié sur ce site web.

 

Si vous avez besoin d’aide pour utiliser cette section, veuillez nous contacter par e-mail à info@cafefootball.eu ou envoyez-nous un tweet à @cafefootball ou bien téléphonez au +44(0)20 8621 2405 ou encore Skypez-nous à cafe-football et nous serons ravis de vous aider!

 

Traduction automatique de Google

 

Commentaires

Steven Powell

Match: Bayern München v Arsenal, UEFA Champions League, Wednesday 15 February 2017

Publié: 18/2/2017

 

The best thing about my visit as an Arsenal wheelchair supporter was the view. Excellent and unobstructed even when people stood in front at the back of the lower tier. There was easy access to the refreshment facilities after purchasing an Arena Card (cash isn't accepted). There are however no dropped counters and it was impossible to access the condiments from my wheelchair. I had to ask for assistance.

 

Access to the disabled toilets was completely unsatisfactory. Germany has a key system to access disabled toilets similar to the RADAR key in the UK. I had thought of buying one before travelling but I don't visit Germany that often and 20€ seemed a bit steep for a key I would only use very occasionally. I naively assumed that stewards in the ground would have a key. I was wrong.

 

Neither of the stewards responsible for my wheelchair platform - which contained the six wheelchair spaces allocated to travellng Arsenal supporters - had a key nor knew that a key was necessary to access the disabled toilets. Communication was hampered by my extremely limited German language skills. It would appear obvious to me at least that visiting wheelchair supporters from another country (other than Austria and Switzrland where the same key operates) are unlikely to have the necessary key.

 

The stewards' response was enraging. They both just shrugged and turned their backs on me. My need was becoming pressing. I was on the verge of wetting myself. Fortunately for me a security guard had observed my plight. She had a key. She escorted me to the disabled toilet and admitted me, showing where the button to operate the automatic door was located to exit after I'd finished. I was very grateful for her kindness, but to be placed in such a humiliating situation is completely unacceptable.

 

The wheelchair spaces for visiting supporters are not with non-disabled and ambulant disabled away supporters, but in the home section of the ground. I felt nor observed no threat to safety from the home supporters but this is unsatisfactory in my opinion. Football is a tribal experience. I want and welcome mingling, friendship and banter between rival supporters before and after the game. During the match I want to be with my own tribe however.

 

Getting to the ground by public transport is easy for wheelchair users. The Munich U-bahn is step-free street to train at many stations including that for the ground.

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