Young Boys

 

Stadium Information

Club

Young Boys

Stadium

Stade de Suisse Wankdorf

Address

Stade de Suisse Wankdorf,

Bern,

Switzerland

Club / Stadium Contact for Disabled Supporters

Name

Telephone number

Email address

Website address

Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking

 

Bern is the capital city of Switzerland and one of the most populous cities in the country. Bern Airport is located in the nearby town of Belp, and has limited international connections. It may be easier for many fans travelling internationally to arrive at one of Switzerland's bigger airports, such as Basel, Geneva or Zurich, and travel to Bern from there.

 

Bern has an S-Bahn railway service in operation, with 13 different lines. This carries the majority of the city's public transport users. The nearest S-Bahn station to Stade de Suisse Wankdorf is Wankdorf S-Bahn, which is just 2km away from central Bern. There is also a tram and trolleybus network established in Bern.

 

At the stadium, there is very limited parking available.

Getting a Ticket

 

For information on how to buy a ticket, please contact the club directly.

Spectator Viewing areas

 

Amenities

 

Services

 

Useful Publications and Policies

 

For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 14 different languages here.

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

Translations provided automatically by Google

 

Comments

Amy Wilson

Match: Young Boys v Everton

Published: 25/2/2015

 

As the end of the game approached, the Everton Head steward advised me that the away fans were to be held back after the game for a period upto 30 minutes, he was trying to find somewhere that the wheelchair users could wait for this period of time that would be away from the crowd. He came back to advise we could leave the game as soon as the announcement was to be made to the away supporters advising of being held back, which would be around the 80th minute mark and would be allowed to go at this point or we could move to the home end, nearest one of the lifts and stay there until the final whistle where we would be taken through to the lifts and escorted out of the ground. Obviously this was the choice I made as I wasn’t leaving the game early. The view from the home end was the best view I had all game, but this was probably due to the number of empty seats in front, I am not sure if the whole of this area was full, the view would have been so good.

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Amy Wilson

Match: Young Boys v Everton

Published: 25/2/2015

 

After about 10 minutes or so, I saw one of the Everton head stewards who agreed that the view from here was poor and he took me to where a couple of the other wheelchair users had sat after encountering the same problems. We ended up basically on the opposite end to where were had sat originally, at the back of the seats for the Evertonians, not in any designated wheelchair bay. The view from here was very hit and miss as it depended on the fans in front who kept on sitting, standing and generally moving around. The fans in the main block of seats to my left stood for the main part of the game, as I expected and have no problem with them doing, but this made seeing the goal at this end of the ground problematic. I couldn’t see Young Boys’ goal or Lukaku’s 3rd goal. I couldn’t really see any play at this end of the ground (thankfully we scored 3 goals down the far end and had a clearer view of these). Where I ended up sitting, there was a TV screen to my right and ended up watching any play that was by the goal in front of me on this, not really an ideal way to view a game. Then obviously because we had moved to the opposite end, getting to the one disabled toilet at half time was very difficult, the whole of the half time break was taken up by getting through to the toilet, waiting to use the toilet and getting back to the area I had moved to.

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Amy Wilson

Match: Young Boys v Everton

Published: 25/2/2015

 

Despite the information given to us by Everton prior to the game, it still wasn’t clear which gate we had to go into to gain entry to the stadium. A steward said that the information I had to go via gate A12 wasn’t right so he took us to another entry point while he spoke to another club official. We were told that we couldn’t use the lift here and was taken to another entrance around the side, again we had to wait while discussion took place to see if we could use the lift, eventually we were allowed to use the lift and came out in the home end. Further discussions took place then to see if I could get through to the Everton end, I thought at this point that I wouldn’t be allowed through to the away end, but again after a wait a steward took all the way around to the Everton end. He showed us where the designated disabled away section was, but told me that I could move through to the main Everton area if not suitable. I sat where I was supposed to sit, but knew that it wasn’t going to be a good view from there. The fences and cages made seeing things awkward especially towards the right side of the pitch. It also felt like the disabled were being separated from the main body of Everton fans, who were on the other side of this fence, which I didn’t like. The seats in front of the disabled bays were not meant to be in use, but a few supporters sat/stood there, this didn’t help the view at all. To be fair to our fans who were there, they realised this and did move down to the front rows to try to help the problems with the view.

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Brian Wilson

Match: Young Boys v Everton

Published: 25/2/2015

 

Travelled by train from Liverpool to Bern via Paris and Basel. Couldn't fault the assistance on any part of the journey as there was always someone waiting with the ramps as soon as we got to each station, unlike back at home!! The trams and buses to the stadium were frequent and wheelchair accessible, but by the time we left the square to head to the stadium, they were too full to be able to get Amy's wheelchair on, probably should have left half a hour earlier than we did, then I don't think it would've been any problem in getting on. So we walked to the ground, which was about a 10-15 minute walk, no problems in doing this. Also walked back from the ground as the same problem occurred.

At the stadium, we had to go to the opposite end of the ground from the away supporters to use the lifts to gain entry into the stadium, then had to walk back practically the whole length of the stadium to our seats. Why couldn't we use the lifts we used getting out which were less than half way along the stadium, much closer to the away end.

 

Our original seat in what was the so called 'disabled area' was behind fences (both in front and to the right of us) and was not acceptable to me, never mind Amy or to some of the other Evertonians who came over to see us prior to kick off. Once the game was underway, I found it hard to see the far right side of the pitch clearly due to the fences, I know this was the same for Amy and the other wheelchair users who were sitting in this area. One of the Everton stewards asked if Amy if she wanted to move to the opposite end where there were no fences so may see things a bit better, we did go here and joined two other wheelchair users who had sat here since they entered the ground. The view for me was fine from here, but still not great for the wheelchair users as the fans were standing in the rows in front which is totally expected at away games. Moving here meant I didn't have a seat as from what I could tell it wasn't a disabled area, there were no bays marked out as in the previous part of the ground, no carer seats in place, so I stood up alongside Amy as did the carer of one of the other wheelchair users. I was told I could sit in the row in front but felt I would have been in Amy's way doing this. Moving to this part of the stadium, meant being away from the disabled toilet and getting through the crowd to and from the toilet at half time was very awkward to say the least. Definitely something Amy wouldn't have been able to manage on her own. It was just too crowded.

 

Got moved yet again towards the end so the disabled supporters being kept in at the end along with the rest of the away supporters. We were in the home end for the last 10 minutes of the game or so, nearer to a lift (not the lift we came into the ground via) It was a much better view from here, could see both ends of the pitch clearly. Not many home fans in the seats in front of the wheelchairs (don't know if this was because of the scoreline at this point or they had been empty all game), not sure if sitting here all game was ever an option available to the Everton disabled fans (again this did not appear to be a designed disabled area) but if it was, we would've been separated from the rest of the Everton fans which I know Amy wouldn't have liked to have been, neither would I and I suspect the rest of the disabled supporters in attendance.

 

I found the ground to be more modern that I was expecting it to be, but felt not a lot of thought had gone into the disabled area - why the fences in front of the disabled section? Where they expecting trouble? Do the Young Boys disabled supporters have to sit behind fences too? I didn't notice any Young Boys disabled supporters in the areas of the ground we had to go through, so maybe they aren't used to having wheelchair users in the ground, but I would hope the home fans have better views from wherever they sit. In my experience of going to games with Amy, elevated viewing areas are usually much better, but I felt there was no elevation in this stadium, the wheelchair users were just seated at the back of the lower tier and as we ended up in area that wasn't really meant for wheelchair user, there was no elevated platform here. I felt that disabled fans would have been better placed being pitch side. Been to a lot worse grounds but also a lot better, Wolfsburg was particularly good. Must say the staff in the ground and particularly the Everton stewards were helpful and polite and tried their best to help the wheelchair users have a better view of the game.

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Amy Wilson

Match: Young Boys v Everton

Published: 20/1/2015

 

The attached document has been prepared for disabled Everton fans travelling to Bern for the match

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