TSV 1860 München

 

Stadium Information

Club

TSV 1860 München

Stadium

Allianz Arena

Address

München

Germany

Club / Stadium Contact for Disabled Supporters

Name

Oliver Lillienthal

Telephone number

+49 (0)1703447721

Email address

Website address

Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking

 

The closest international airport is Franz Josef Strauss International Airport. There are a variety of modes of public transport, incorporating the Munich U-Bahn (underground railway), the Munich S-Bahn (suburban trains) with connections to most major German cities, trams and buses.

Getting a Ticket

 

For information about getting a ticket please contact the club directly.

Spectator Viewing areas

 

Wheelchair userThere are 100 spaces for wheelchair users, these are all sheltered and elevated. Sightlines are good, seats are sheltered, and there are no obstructed views. The club does not provide a complimentary Personal Assistant ticket.

 

 

Blind and partially sightedThere are 10 spaces for blind and partially sighted supporters. Guide dogs are not permitted in the stadium.

 

Amenities

 

There are 17 accessible toilets in the stadium, a key is needed to access them which can be obtained from the stewards. There is level access to all the toilets, with grab rails and sufficient space for a wheelchair user and Personal Assistant.

Services

 

For information about services please contact the club directly.

Useful Publications and Policies

 

For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

Translations provided automatically by Google

 

Comments

Steven Powell

Match: Bayern München v Arsenal, UEFA Champions League, Wednesday 15 February 2017

Published: 18/2/2017

 

The best thing about my visit as an Arsenal wheelchair supporter was the view. Excellent and unobstructed even when people stood in front at the back of the lower tier. There was easy access to the refreshment facilities after purchasing an Arena Card (cash isn't accepted). There are however no dropped counters and it was impossible to access the condiments from my wheelchair. I had to ask for assistance.

 

Access to the disabled toilets was completely unsatisfactory. Germany has a key system to access disabled toilets similar to the RADAR key in the UK. I had thought of buying one before travelling but I don't visit Germany that often and 20€ seemed a bit steep for a key I would only use very occasionally. I naively assumed that stewards in the ground would have a key. I was wrong.

 

Neither of the stewards responsible for my wheelchair platform - which contained the six wheelchair spaces allocated to travellng Arsenal supporters - had a key nor knew that a key was necessary to access the disabled toilets. Communication was hampered by my extremely limited German language skills. It would appear obvious to me at least that visiting wheelchair supporters from another country (other than Austria and Switzrland where the same key operates) are unlikely to have the necessary key.

 

The stewards' response was enraging. They both just shrugged and turned their backs on me. My need was becoming pressing. I was on the verge of wetting myself. Fortunately for me a security guard had observed my plight. She had a key. She escorted me to the disabled toilet and admitted me, showing where the button to operate the automatic door was located to exit after I'd finished. I was very grateful for her kindness, but to be placed in such a humiliating situation is completely unacceptable.

 

The wheelchair spaces for visiting supporters are not with non-disabled and ambulant disabled away supporters, but in the home section of the ground. I felt nor observed no threat to safety from the home supporters but this is unsatisfactory in my opinion. Football is a tribal experience. I want and welcome mingling, friendship and banter between rival supporters before and after the game. During the match I want to be with my own tribe however.

 

Getting to the ground by public transport is easy for wheelchair users. The Munich U-bahn is step-free street to train at many stations including that for the ground.

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