Stadium Information




Liberty Stadium


Liberty Stadium

Club / Stadium Contact for Disabled Supporters


Ian James

Telephone number

Email address

Website address

Disabled Supporters Group

Contact Name

Oona Smith - Chair

Telephone number

Email address

Access Information for Disabled Supporters

Getting there and Parking


The closest international airport to Swansea is Cardiff airport.


There are bus services that travel to connecting cities, and a National Express service that operates eastbound to Heathrow Airport, Gatwick Airport, London, Birmingham, Cardiff and Bristol, and westbound to Llanelli, Carmarthen and Haverfordwest.


National Rail have published links to the nearest stations to sporting venues including Swansea City see here for more information.


Getting a Ticket


For all Disabled ticketing enquiries please contact Dan at the ticket office on +44 (0)844 815 6665 or via email to d.evans@liberty-stadium.com


For further information on purchasing a ticket please visit the Swansea Website

Spectator Viewing areas


Wheelchair user

There are currently 226 spaces for both home and away supporters due to ongoing works at the stadium the reduced number of spaces are still segregated for home and away supporters. Spaces are located around the stadium. Access is via lift to elevated positions offering excellent viewing sightlines throughout.


Learning disabled supporters can usually be accommodated in any part of the stadium in any seating area. However, if for whatever reason any such supporter feels that would be unsuitable for them, they will be entitled to sit in the disabled concessionary areas and receive the appropriate concession. Tickets should be arranged in advance through the clubs ticket office.



Accessible toilets are situated around the stadium. Catering facilities are on concourse at ground level.



The ticket office has an induction loop.


Match commentary is provided via the local hospital radio service, Radio City. The club have headsets available on request to receive this commentary and guide dogs are allowed in the stadium.

Useful Publications and Policies


For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.

Wheelchair user spaces

Wheelchair user spaces

More Stadium Photos

Wheelchair user spaces

Wheelchair user spaces

Sightlines from accessible seating area

Sightlines from accessible seating area

Sightlines from accessible seating area

Sightlines from accessible seating area



Lifts should be clearly signposted



Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.


Please tell us about your match day experience - what was good, not good or could be improved.


Please upload any photos or any documents that help to explain your match day experience.


Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.


Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.


If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.


Translations provided automatically by Google



Amy Wilson

Match: Swansea v Everton - 19/09/2015

Published: 22/9/2015


Quite simply the best matchday experience for the disabled supporters in the Premier League for me. I have had no problems or difficulties on my previous visits to the Liberty Stadium and Saturday was no different. The view from the disabled bays in row J are totally unobstructed. Clear sightlines of all parts of the pitch. No obstructions blocking the view in front even if fans stand up. The disabled supporters are in the away end, right in the middle of the away end in fact, so you feel a part of everything and are able to meet up with your friends and family. The stewards as always are friendly and helpful but not in way patronising like at some clubs. Access around the concourse prior to the kick off was easy, I was even able to buy my own alcoholic drink from a low level counter, this is something that I cannot do at my own ground. Even at half time when it was much busier on the concourse than prior to the game, I could still manage to get downstairs to meet up with friends without feeling unsafe.

The most important and essential parts for me going to any away game is that I can see the game clearly and I am with the rest away supporters and have the opportunity to see my friends who are the game as well, you can do all this easily at Swansea. A lot of clubs could learn from Swansea and their inclusive matchday experience for disabled supporters.

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Michael & Brian McCarthy

Match: Everton 11/04/2015

Published: 14/4/2015


Everything about our trip to Swansea couldn't have been better, from getting off the train to arriving back at the station afterwards everything was spot on. Extremely helpful & pleasant stewards & policemen at the ground, After showing our ticket to a steward inside the ground, we were asked if we'd prefer to move to a more accessible seat to make things easier for us. Michael used his own DAB radio for the commentary on the game, but on a previous visit to the Liberty Stadium, Michael used the audio provided by the club and had no issues with this. Swansea has replaced Arsenal as our number one away ground to visit.

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Amy Wilson

Match: Everton

Published: 13/4/2015


Swansea is up there as one of my favourite away trips of the season. Been 4 times now and never had any problems there at all. The coach park is practically right outside the away end so hardly any distance to push to gain access to the ground. This is definitely one game I would go to on my own if I couldn't get a friend or relative to come with me. The stewards are so helpful and friendly, they take you to the disabled entrance, show you where the lifts are but don't rush you into going straight up so you can stay on the concourse level to get food/drink and meet up with the rest of the away supporters. The concourse is really spacious too, so you don't feel like you need to sit out of the way to avoiding being in other fans way. Once you get out of the lift, stewards show where the disabled toilet is located and inform you they have RADAR keys if you don't have yours with you. They then take you to your seat. The view from Row J is no less than brilliant. Fans are in front of you but when they stand up it doesn't impact on the disabled supporters view at all. The sight lines of both ends of the pitch are clear and unobstructed all game. The only slight issue we had on out last visit was that there was only one lift working, so it caused a bit of a queue with all the disabled supporters waiting to exit via the one lift, not a major problem in the grand scheme of things though.

Another great thing about the Liberty stadium is that we get a good allocation of disabled area tickets meaning more of our fans can go here and experience the excellent facilities. I know the Liberty is a relatively new stadium, but it is so well designed for disabled supporters and the people at the club are so helpful, all clubs could learn a lot from Swansea when it comes to the disabled supporters matchday experience.

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