Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Oona Smith - Chair
Access Information for Disabled Supporters
Getting there and Parking
The closest international airport to Swansea is Cardiff airport.
There are bus services that travel to connecting cities, and a National Express service that operates eastbound to Heathrow Airport, Gatwick Airport, London, Birmingham, Cardiff and Bristol, and westbound to Llanelli, Carmarthen and Haverfordwest.
National Rail have published links to the nearest stations to sporting venues including Swansea City see here for more information.
Getting a Ticket
For all Disabled ticketing enquiries please contact Dan at the ticket office on +44 (0)844 815 6665 or via email to email@example.com
For further information on purchasing a ticket please visit the Swansea Website
Spectator Viewing areas
There are currently 226 spaces for both home and away supporters due to ongoing works at the stadium the reduced number of spaces are still segregated for home and away supporters. Spaces are located around the stadium. Access is via lift to elevated positions offering excellent viewing sightlines throughout.
Learning disabled supporters can usually be accommodated in any part of the stadium in any seating area. However, if for whatever reason any such supporter feels that would be unsuitable for them, they will be entitled to sit in the disabled concessionary areas and receive the appropriate concession. Tickets should be arranged in advance through the clubs ticket office.
Accessible toilets are situated around the stadium. Catering facilities are on concourse at ground level.
The ticket office has an induction loop.
Match commentary is provided via the local hospital radio service, Radio City. The club have headsets available on request to receive this commentary and guide dogs are allowed in the stadium.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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