Gagarina str. 9,
Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
There is a small airport in Sumy. The nearest international airport within Ukraine is almost 200km away in Kharkiv.
At the stadium, there is no dedicated parking for disabled fans but accessible drop-off points are in operation. The general parking area is of good quality and is stewarded on matchdays.
Getting a Ticket
Disabled fans requiring tickets in a particular area of the ground can do so by a preliminary request. Please contact the club for further information.
Spectator Viewing areas
There are 50 wheelchair user spaces, located in the Eastern stand. The spaces are 30cm from the pitch and not inclusive with non-disabled fans. Sightlines are good and the club will provide additional chairs for friends and family members who accompany a disabled fan. The spaces are not sheltered and covered.
Blind and partially sighted supporters may sit anywhere in the stadium. Guide dogs are allowed only if the owner has evidence. There are no facilities for dogs at the stadium.
Deaf and hard or hearing supporters may also sit in any section of the stadium. Urgent messages will be displayed on the big screen, but there are no audio induction loops in the stadium.
There are 50 dedicated amenity seats available for ambulant disabled supporters, and these can be easily requested when purchasing tickets. Companions can sit close by.
Temporary refreshment kiosks are used on matchdays. These are located in front of the entrance to the Central stand, and are partially accessible. An ordering service is in operation on matchdays.
There are no accessible toilets at the stadium.
For information about specific accessible services available at the stadium, please contact the club directly.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
To read the detailed CAFE report for the stadium, please click here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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