Spartak Moscow

 

Stadium Information

Club

Spartak Moscow

Stadium

Otkrytie Arena

Address

Otkrytie Arena,

69 Volokamskoe Shosse,

Moscow,

Russia

Club / Stadium Contact for Disabled Supporters

Name

Telephone number

Email address

Website address

Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking

 

There are three major airports in Moscow - Sheremetyevo International Airport, Domodedovo International Airport and Vnukovo International Airport.

 

Moscow has many rail links to other major Russian cities, as well as international connections. A metro, tramline, monorail, trolleybus and bus service also operate in the city.

 

At the stadium, parking is available but is a considerable distance away from the entrance. There is a dedicated stadium entrance for disabled fans.

Getting a Ticket

 

Match tickets can be obtained from the club's ticket office or on the day of the match.

 

Proof of disability is required only for parking.

Spectator Viewing areas

 

Wheelchair userCAFE understands that there are approximately 50 wheelchair user spaces at the stadium. These are located in tribune C between the lower and upper levels. The club provides an adjacent companion seat on a complimentary basis. Spaces are sheltered but sightlines are affected by large railings and standing fans in front.

 

Ambulant disabledThere are no dedicated easy access or amenity seats in the stadium. All disabled fans are allocated seats in the wheelchair user area. Easy access and amenity seats cannot be specifically requested from the club.

Amenities

 

There are two accessible toilets, in the middle of tribune C between the lower and upper tiers. The only signage is on the toilet door and CAFE has been advised that non-disabled fans regularly use these toilets. Disabled fans have reported having to ask stewards to hold the doors shut as the locks are not working.

 

There are no accessible refreshments counters.

 

 

Services

 

Useful Publications and Policies

 

For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.

Otkrytie Arena

Otkrytie Arena

More Stadium Photos

Ramp from street to stadium

Ramp from street to stadium

Stadium ticket office

Stadium ticket office

No accessible kiosks for wheelchair users

Dedicated stadium entrance

Dedicated stadium entrance

Entrance to tribune

Entrance to tribune

Concourse area

Concourse area

Elevator

Elevator

Buttons inside the elevator

Buttons inside the elevator

Railing blocking view of wheelchair user

Railing obstructing view of wheelchair user

Cameraman in accessible seating area

Cameraman in accessible seating area

Sightlines from accessible seating area

Sightlines from accessible seating area

Sightlines obstructed by standing fans

Sightlines obstructed by standing fans

Signage for accessible toilet

Signage for accessible toilet

Accessible toilet

Accessible toilet

Accessible toilet

Accessible toilet

Soiled accessible toilet

Soiled accessible toilet

Staircases

Staircases

Poor colour contrast, no high visibility nosings

Concourse area

Concourse area

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

Translations provided automatically by Google

 

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