69 Volokamskoe Shosse,
Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
There are three major airports in Moscow - Sheremetyevo International Airport, Domodedovo International Airport and Vnukovo International Airport.
Moscow has many rail links to other major Russian cities, as well as international connections. A metro, tramline, monorail, trolleybus and bus service also operate in the city.
At the stadium, parking is available but is a considerable distance away from the entrance. There is a dedicated stadium entrance for disabled fans.
Getting a Ticket
Match tickets can be obtained from the club's ticket office or on the day of the match.
Proof of disability is required only for parking.
Spectator Viewing areas
CAFE understands that there are approximately 50 wheelchair user spaces at the stadium. These are located in tribune C between the lower and upper levels. The club provides an adjacent companion seat on a complimentary basis. Spaces are sheltered but sightlines are affected by large railings and standing fans in front.
There are no dedicated easy access or amenity seats in the stadium. All disabled fans are allocated seats in the wheelchair user area. Easy access and amenity seats cannot be specifically requested from the club.
There are two accessible toilets, in the middle of tribune C between the lower and upper tiers. The only signage is on the toilet door and CAFE has been advised that non-disabled fans regularly use these toilets. Disabled fans have reported having to ask stewards to hold the doors shut as the locks are not working.
There are no accessible refreshments counters.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
More Stadium Photos
Ramp from street to stadium
Stadium ticket office
No accessible kiosks for wheelchair users
Dedicated stadium entrance
Entrance to tribune
Buttons inside the elevator
Railing obstructing view of wheelchair user
Cameraman in accessible seating area
Sightlines from accessible seating area
Sightlines obstructed by standing fans
Signage for accessible toilet
Soiled accessible toilet
Poor colour contrast, no high visibility nosings
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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